Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
1,216-1,230 of 1,280
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Would not spin,but would fill and drain and could hear motor and trans worked

  • Customer: Diana from Sherborn, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow instructions in part repair video from part select,but put washer on back first to see if can access area without removing the whole outer cover we did not even need to do that step only took 20 minutes to replace coupling. The video was great

Washer wouldn't spin and we could see coupling was broken

  • Customer: Sharon from Marina, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We watched the how to video...repair took less than 15 minutes. You can't go wrong if you just watch the easy to follow video! Washer works as good as new.

The tub suddenly stopped moving after the final rinse, before the final spin.

  • Customer: Raymond from Chagrin Falls, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watched the video to get a good idea of the procedure. I followed the instructions to remove the cabinet but kept the washer upright on its base. I left the water feed hoses attached to the wall spigots, but turned them off. The pump was rusted onto the motor shaft so I left it there. I unhooked the pump hoses from the pump so I could remove the pump and motor as a unit. The plastic coupling ends pulled off the motor and gearbox shafts easily. The new coupling ends have metal inserts which are a tight fit on the gearbox and motor shafts. To maintain the original alignment it's important to drive them fully into place. I greased the shafts then tapped the coupling ends on with a hammer and drift. The drift was a metal tube, inside diameter slightly larger than the shafts, but small enough to bear on the metal inserts, not on the plastic. My diagnosis was wrong - the original coupling was in good condition, but the clutch had failed.

Washer was not agitating and no spin cycle

  • Customer: Michael from Doylestown, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The repair was easy and the video tutorial was great. That was the easy part. I also had to replace the drain pan and getting it in and out of the pan is no easy task. Plus when you have not moved the washer in 10 years there is some cleaning to do. I would not hesitate to do it myself again. It cost me $20 and some sweat equity.

no spin out of water in drum

  • Customer: james from dumont, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
followed the video on the web site and repair was amazingly easy. I have two of these machines, and this same part went bad about 1 1/2 year ago, so this time i was ready for everything. Took everything apart, got rid of old broken part, replaced with new, and Bam, washer back up and running, less than 30 minutes, I am limited on space in my basement, so i didn't turn machine on its back, i did it in the upright position, just utilized some wood blocks to hold the motor during part change, and a hand spring clamp to hold pump and hoses out of my way after removing the clips that hold it on. It's not rocket science, if i can do it so can you. Good luck

Loud screaching noise occured during use

  • Customer: William from East Northport, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed written instructions after viewing repair video. Would have been helpful to know how far onto shaft each drive piece needed to be placed. I should have noted old piece placement, though if this was noted in instructions it would have been reassuring to know what is the proper placement. I also placed machine on its back to align the motor and transmission after new parts were installed on each.

There was a buzzing sound when washer was turned on and did not work in spin cycle.

  • Customer: William A. Thompson from royersford, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
First let me say that I received the within 24 hours from when I ordered it online. Disconnected electric and water hoses .Removed screws on the top control panel then flipped it back from washer housing . Removed washer housing to expose main motor. Removed motor clips and screws . Removed motor coupling . Installed new coupling . Put it all back together . Works great!

Tub was spinning only part time. Had to have help getting started

  • Customer: Kingsley from Ewing, IL
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Installed new clutch assembly and while I was at it replaced the Motor Coupling. Actually, I had a good time doing the repair. I am almost 80 years old, so had to have help laying the washer on backside. Got a small stool from which to work (back problems). The only thing I found the least bit difficult was reinstalling the retaining clip for the clutch assembly. The rest was a piece of cake. Were I to do the same repair now, it would take less than 30 minutes. Washer works like new now. Very proud of what I was able to accomplish. Of course, need to watch the repair video so you will know where to start.

Tub will not spin

  • Customer: Rick from Terre Haute, IN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.

Motor Coupling Broken

  • Customer: Jeff from Nicholasvile, KY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.

The washing machine started making a clicking type noise and would not drain after the rinse cycle completed.

  • Customer: Larry from Buffalo, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After entering the Parts Select website and searching for the model number information, I found a video which described the problem. The video explained the step by step procedure to access the possible problem. The problem was exactly as the video described, I ordered the repair part, made the repair, and placed the washer back in service. Oh, by the way, the part was delivered to my house the next day.

Bad Motor Coupler

  • Customer: Hilary from Gainesville, FL
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
So, the instructional video was great but be warned that you REALLY need to hammer the part into place. Basically hammer it into place so that the end of the shaft that it goes on is flush with the plastic piece of the coupler on both ends. Otherwise, you'll put the washer together and run a load and it'll squeal and smell like burning rubber. We had to take it apart like 3 times before we got it on there securely enough. We would then run an empty load and it would be fine but as soon as we would add clothes the squealing and burning would ensure. So, my advice is to hammer it in well and save yourself the time and struggle!

Washer woulp not spin, brake cam driver not like video

  • Customer: Jody from Elk Creek, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
changed parts easily, following the video. Problem was the BRAKE CAM DRIVER, the plastic piece that fits around the shaft near the drum. The old one was visibly torn up, the pegs worn off, the whole thing worn down. The problem with the repair was the video showed an "E ring" holding it on and my washer had no E ring, had nothing hold it. It just sat there. Installed it anyway, although I was worried it was too loose. Sure enough there was a problem. it spun initially then started that ugly clicking noise. turned off washer immediately, disassembled again, and prayed. I found a large flat washer to take up the slack between the clutch and the plastic brake cam driver, reassembled, tightening the nuts a fair bit tighter than before. both the nuts on the transmission and the nut on top the agitator. works perfect!

direct drive motor coupling

  • Customer: Eugene from Chiefland, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplug washer. turn hot and cold water off. disconnect and mark water hoses. put a blanket on floor and lean washer on its back. use screw driver to remove metal clamps from water pump. use ratchet or nut driver to,,remove screws from metal clamps on motor.remove metal clamps with screw driver. unplug wire harness from motor. remove motor and remove old drive coupling and repelace with new part.

no spin dry

  • Customer: Walter from West Palm Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD
All Instructions for the 11026912691
1,216-1,230 of 1,280