Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
1,171-1,185 of 1,269
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Direct drive coupling teeth broke off. All of them.

  • Customer: jeffrey from Advance MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.

washing machine wouldn't spin clothes.

  • Customer: David from Bismarck ND
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
I watched the Video Twice and really this was an Easy Repair. The Clutch Assembly was Worn. Another thing was that one of the Mounting Bolts that holds the Transmission in Place was never Installed at the factory. This is very critical. This washing Machine always was kind of Noisy, but not no more. It Spins the water out of the clothes now and the Machine is alot quieter. At least a $600.00 Savings.

This washer was not spinning all the water out of clothes.

  • Customer: Sherry from Keenesburg CO
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
It was my Mothers washer & did find out the Direct drive Motor Coupling was a little warn & replaced not to hard but took more time to get top off because you have to really get under the top off hood & clips where really in there the vidio showed held on with screws & on this Kenmoore Elite the Clips are under the Hood which does make it alittle bit harder so you have to be careful not to bend up the Hood where all your controls are , But did not solve the issue. Looked at lid switch & it was damaged so now going to Replace it. If this was my machine probably would be a bit easier to have seen it is the Lid switch hopefully this next part will fix the problem.

Whirlpool washer pumps but drum would not spin

  • Customer: Roger from Granby CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We have a 6 year old top loading Whirlpool washer. The drum would not spin at the end of its wash cycle when it is supposed to spin dry. I followed the video exactly and it worked great. I replaced the clutch and rubber coupling. It is not difficult if go slow and methodical and you follow the excellent video My wife washes heavy rugs often and it wore out the clutch. The washer works better than it has in a long time.

washer quit agitating & spinning

  • Customer: james from beverly hills FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Socket set
  • 0 of 0 people found this instruction helpful
The repair was really simple. I loosened pump & hose .Removed old defective parts.Installed new parts which were 10 times better enginered than original ones. Thank you for your help & quality parts. Jim Merrick Crystal River Fla.

The unit would no longer spin in rinse mode etc.

  • Customer: Peter from Grinnell IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on your website and determined I could easily do the repair. Replaced the part for less than $20.00 including shipping and received it the next day. I ordered the part @ approximately 5 PM and the projected delivery was 1.8 days. To my delight the FedEx truck arrived by 1 PM the very next day and we were up and running within 24 hours of ordering the Direct Drive Motor Coupling. I will definitely use your services again. Special thanks to your video team. I was able to watch step by step how to disassemble and reassemble the washer etc.

The washing machine would not agitate or spin

  • Customer: Jeffery from Tulsa AL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pretty much followed the directions in the video, which was very helpful. I didn't have any problems, and although the video was a different model, the parts were similar, if not the same. The parts I ordered were actually better quality than the worn parts I replaced.

No aggitator or tub drive

  • Customer: Mark from Walker LA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I did like the video said about the removal of the control pnl. Now removal of the of the top and front cover was a bit more of a learn as you go to remove all the hoses that go to the fabrix sofner, bleach, and detergent compartments. It was done with the aid of a pair of pliers. There was 4 lines in the top at the back left that has to be removed to finish the cover removal! Now after that it was easy. the rest was like the video. Motor and pump removal simple. I would remember to inspect the inside of the pump to remove any trash that might get wrapped on the impeller.less than hour start to finish and it was a cheap fox and better than buying a new washer!

Washer quit agitating and spinning then after replacing the motor coupling it kept filling

  • Customer: Nathanial from Princeton MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
This is the first time I've ever fixed anything. I had no idea what I was doing but like the rest of you I decided to man up and get er done myself! I also didn't want to spend 200-300 bucks on a repair guy. So using this site and google. I figured out how to remove the back plate of my washer so I could correctly diagnose the problem...in fact I didnt' even have too remove the back plate to diagnose it because when I started to move the washer I found several broken plastic triangular pieces and a round rubber piece with 6 triangular holes in it. On one of the broken pieces was a serial number of some sort. So I googled what i found and matched what i found on underneath my machine with a part i found on this website which turned out to be the direct drive motor coupling...i figured i was in for a rough battle with the machine but it actually turned out to be pretty easy...in fact it would've been easier had this machine not been serviced before in the past...(i'll get to that later) first step was to remove the back plate...using youtube i figured out how to remove the metal clamps that hold the cabinet to the back plate (you will need a flat head screw driver). Rest was elementary it took me about 2 minutes to remove the back plate after spending probably 30 minutes of research online (i like to make sure i'm doing everything correctly so i watch several videos and do a ton of reading before i mess with anything)*also a side note make sure you unplug the machine before you do anything! Also turn off the water and remove the draining tubes from the back of the machine because you will need to tilt the whole thing on its back failure to do this will result in a watery mess and u could kink the drain tube which will lengthen your repair time like it did with me. Also remove the hot and cold water tubes from teh back...remember that the hot water is always on the bottom memorize where you put the tubes...u can always check which is which by turning the water back on but it will save you sometime* once i got the back plate off i tilted the machine on its back so i could get to the motor and the water pump...there are 2 metal clamps that hold the water pump to the motor. All it takes is a flat head screw driver to remove these clamps once you get the 2 clamps off you can lift the water pump right off the motor its really easy. This exposes the motor which houses the direct drive motor coupling. I inspected what was left of the coupling and if there was any doubt that it was the motor coupling there wasn't anymore because it was clearly broken and the rubber piece that was supposed to sit between the 2 plastic things was gone. Needless to say it was a mess and i knew it was gonna be a challenge to remove the broken coupling. It was surprisingly easy to remove the coupling from the top of the motor compared to the middle of it. There are 2 more metal clamps that fasten the motor in place so it doesn't move around...there are 2 screws that hold these clamps in place. I removed one of them with no problem but the other one was stripped extremely bad i was completely unable to remove it. If you are in this bad boat like i was in i have a solution for you...you only need to remove one screw if you can grab the motor and rotate it enough u can remove the clamp from the metal plate without ever having to remove the clamp at all...its a little difficult and you will have to use a bit of elbow grease to do it but it can be done. Once i achieved this it was a lot easier to access the broken coupling from the middle of the motor. I took the back end of a hammer and evenly jiggled the coupling loose until it popped off...it took a solid 10 minutes tho since the coupling had shattered so bad there wasn't much for the hammer to hold onto. Once i did this i was able to get the new pieces in place...it was a little tricky to line things up correctly but after awhile i was able to get it to fit perfectly...I put the machine back

Washer didn't spin one day. Just made a clunking noise.

  • Customer: Stephen from Middlesex VT
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I first thought that the fan belt came off. Got the cloths out of machine, and tipped on over to look under, where I discovered that there was no fan belt. Looked online for answers, and found that machine was direct drive. Looked around under machine for something damaged or broke. Saw the direct drive coupling was cracked into three pieces. Ordered the part I was 95% sure I needed, and it was at my house in less than 48 hours. Watched a video on how to replace the direct drive coupling. This was amazing and easy to use information. Made me feel like a pro. The video covered everything you could imagine for the repair, step by step. Machine runs now as good as new.

No longer spinning

  • Customer: Terri from Sahuarita AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Repair went really well thanks to the video PartSelect had posted with the drive motor coupling. It showed me how to take machine apart to replace the coupling. Loved the step-by-step instructions. Made it so easy for my son and me to do together and I am a female.

Machine will agitate but not spin

  • Customer: Sara from Winter Garden FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow your repair video, excellent.

Washer would not agitate or spin, but water would drain.

  • Customer: Dan from San Diego CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Super easy repair for my 20 year old washer. I have a really small laundry room and was worried about how much of an ordeal this would be. I had just enough room to remove the housing and get to the motor assembly without putting the machine on its side. The repair was just as shown in the video; 2 clips for the pump, 2 screws and 2 more clips to separate the motor from the transmission. I installed the new coupling and was doing a load of clothes in less than 30 minutes. Great service, fast delivery and low price. I will be coming back to PartSelect for my next repair.

Drive drive couping failed

  • Customer: Brendan from Carrollton TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video the repair looked easy. I took apart the unit per the video instruction, ordered the part and had the washing machine back up and running in 48 hours. Easy and the wife is happy!

Washer wouldn't agitate

  • Customer: Terry from Gardnerville NV
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
My wife actually figured out the problem, ordered the part, which came quickly. I watched the video and fixed the problem. I'm sure this saved us a lot of money. Instead of a technician coming out and replacing the part for about $200, it cost us $25 and an hours work. Thanks. You'll be hearing from me for future repairs!
All Instructions for the 11026912691
1,171-1,185 of 1,269