Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
1,156-1,170 of 1,269
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The top two-thirds of the agitator didn't agitate.

  • Customer: Zella from Rio Rancho NM
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
After a little research on line, I knew to remove the fabric softener cup, pull out the clear plastic divider, unscrew the agitator bolt, pop off the construction clips, slide a plate down a bit, remove the old cogs, put in the new, return all the pieces to their places, screw the bolt back in place and now it works perfectly. I also bought a cabinet clip, spacer & screw that I will use at a later date. This repair went quickly and easily.

Upper Agitator Not Agitating

  • Customer: ENRIQUE from LOS ANGELES CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.

My agitator quit working.

  • Customer: Mary from Louisville KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
My sons did it and they said it was an easy fix. No problems to speak of. Used my washer today. it worked like it was supposed to.

The cogs had worn down and would not engage the agitator to agitate the clothes

  • Customer: Robert from Slidell LA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pulled the dispenser cap off the top of the agitator, then removed the water tight cap from inside, then used a socket and extension to remove the bolt and the top portion of the agitator. The cogs and holder easily came out of the agitator, then the black hold down ring was slipped away from the cogs and the cogs then easily were removed and replace with the new ones. The black hold down ring was then slipped back into place to hold the cogs in and the agitator was reassembled. Works perfectly now and only cost $8.95 and three days for shipping.

Top portion of agitator would not agitate

  • Customer: James from Long Beach MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator with a straight blade screw driver and then removed by hand the inner cap. Used a 7/16 socket with a long extension and ratchet and removed the agitator bolt. Once the bolt was removed I pulled agitator cam the contains the agitator dogs out of the Mover, Agitator. I replaced the worn agitator dogs with new ones and replaced everything and it worked fine. I did mark with a red Sharpie the direction the dogs were before removing them so I would replace them in the right direction. Very simple job that took less than 15 mins.

Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.

  • Customer: Richard from Wareham MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.

the washing machine no spin

  • Customer: linh from Palmdale CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
it was so easy to do. i just warch the instructions video clip from partselect.com

There was a loud bang, the smell of burnt rubber, and the washer tub stopped rotating, although all other functions seemed to still work.

  • Customer: Matt from Newark DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Flipped the machine on its front, noticed a pile of black rubber dust, identified where the dust was from. Took some time moving pieces around to get access to the coupling. Finally got it off and saw that 4 of the 6 plastic pins that hold the rubber piece had snapped off. Ordered the part and waited a couple of days (the site said 5-8 days or something but it only took 2). Wife got tired of broken washer spread all over the place but I didn't want to move it until I got the part. It was more challenging to get the part in than it was to take it apart because there's not much room to get your hand where it needs to be. I ended up flipping the machine a few times until I got it where gravity was pulling the motor down, giving me enough access to put the part in. My biggest fear was that the hoses weren't tight enough and that I'd have to take it out again, but it was fine and everything's worked great since.

Broken motor coupling

  • Customer: Elwin from Midland Mi MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

Did Not Adgitate

  • Customer: Moses A from Brooklyn NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video step by step and than it became easy

The washer failed while I was doing laundry. The first load completed it's cycle and the buzzer sounded. The clothes were very wet indicating that the final spin did not occur. I started the second load and the pump filled the tub but agitation didn't begin. The motor could be heard running freely (

  • Customer: Michael from Anchor Point AK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After determining which parts seemed to have failed and locating them on the PartSelect website, I watched the excellent installation video and read some of the customer notes on their repair experiences. I then followed those examples. One thing was different for me. The shaft bushings on the new coupling parts were a tight press fit on the motor and transmission shafts and could not be pushed completely into place with my fingers. After starting them with my fingers I used a 3/4" wooden dowel and light mallet to gently tap the parts the rest of the way on. If this happens to you, be careful to keep the dowel centered directly on the metal bushing and avoid putting pressure on the white plastic(?)coupling body. The washer works like new again.

Washer would not spin

  • Customer: John from Taylors SC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on line and followed the instructions which were VERY helpful. The repair went just as planned in the video and the machine is back in service working good as new. Thanks for the great help.

It would not spin or agitate.

  • Customer: Carolyn from Olympia WA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I googled the problem and up popped partselect.com with the part that was probably needed. The part was priced very low and shipped very quickly. After ordering on Tuesday I received the part on Friday. It was rated as being an easy fix. I watched the video provided and followed the video instructions step by step. The only hard part was snapping the motor clip back into place.

Spin Cycle Stopped working

  • Customer: Jeffery from Sherwood WI
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Using the video that was supplied with my confirmation of my order. I followed the video to the "T" and everything went great. That is very helpful to have those videos. Who keeps their manuals for 10 years or more. I think the repair even took me less time than the video estimated. I would definetly order from this company again. Sears wanted 3 times the price and 15-16 days longer to get the part. I ordered the part on Sunday and had it Tuesday.

My Washer quits turning

  • Customer: Killin from Summersville WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Simple and quick. 1) Unhooked water pipe connections on the back of the washer, 2) Unscrewed the two screws holding the head(the switch,dials panels)that also hold the back panel and popped two clips hold the head to the outer cover, 3) unhooked the electric swich harness and tilt the head panel backward over the back cover, 4) slide the washer outer cover housing, 5) leaned the washer drum and motor on it's back, 6) unscrewed the small screws holding pump clips and removed both clips, then pull the pump straight up, then did the same to the screws and clips holding the moter. Took the direct coupling and fit them into the shaft...installing is just reversed...Washer tested working perfect.
All Instructions for the 11026912691
1,156-1,170 of 1,269