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Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
901-915 of 1,280
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Top portion of agitator was not turning.

  • Customer: Gary from Humble, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Washing Machine would not agitate

  • Customer: Frederick from Ellwood City, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

upper ringer would not agaitate.

  • Customer: Evelyn from Wheeling, WV
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
very easy and the exact problem Thanks.

agitator not spinning

  • Customer: Don from Phoenix, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Simply removed the agitator and replaced dog ears. Really easy!

Machine not agitating

  • Customer: Joeseph from Fort Lauderdale, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Easy as 123... unscrewed the top agitator, removed the parts and replaced. This part cost me about $3.00 and the repair call the last time was $250.00. I guess I would call it a profitable day!

The top two-thirds of the agitator didn't agitate.

  • Customer: Zella from Rio Rancho, NM
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
After a little research on line, I knew to remove the fabric softener cup, pull out the clear plastic divider, unscrew the agitator bolt, pop off the construction clips, slide a plate down a bit, remove the old cogs, put in the new, return all the pieces to their places, screw the bolt back in place and now it works perfectly. I also bought a cabinet clip, spacer & screw that I will use at a later date. This repair went quickly and easily.

Upper Agitator Not Agitating

  • Customer: ENRIQUE from LOS ANGELES, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.

when washing the clothes would not agitate

  • Customer: genevieve from essex, MD
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
replaced the agitator directional cap by simply removing the top of agitagor. unscrewing a bolt, slipprd off broken peice, slid new peice in place, and rescrewed it in. Voila washer runs and agitates as it should

Top part of agitor would not work properly because of the directional cogs being worn out.

  • Customer: Delores from Warren, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.

My agitator quit working.

  • Customer: Mary from Louisville, KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
My sons did it and they said it was an easy fix. No problems to speak of. Used my washer today. it worked like it was supposed to.

The cogs had worn down and would not engage the agitator to agitate the clothes

  • Customer: Robert from Slidell, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pulled the dispenser cap off the top of the agitator, then removed the water tight cap from inside, then used a socket and extension to remove the bolt and the top portion of the agitator. The cogs and holder easily came out of the agitator, then the black hold down ring was slipped away from the cogs and the cogs then easily were removed and replace with the new ones. The black hold down ring was then slipped back into place to hold the cogs in and the agitator was reassembled. Works perfectly now and only cost $8.95 and three days for shipping.

Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.

  • Customer: Richard from Wareham, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.

Top portion of agitator would not agitate

  • Customer: James from Long Beach, MS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator with a straight blade screw driver and then removed by hand the inner cap. Used a 7/16 socket with a long extension and ratchet and removed the agitator bolt. Once the bolt was removed I pulled agitator cam the contains the agitator dogs out of the Mover, Agitator. I replaced the worn agitator dogs with new ones and replaced everything and it worked fine. I did mark with a red Sharpie the direction the dogs were before removing them so I would replace them in the right direction. Very simple job that took less than 15 mins.

Agitator wouldn't turn

  • Customer: Simone from Danville, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.
All Instructions for the 11026912691
901-915 of 1,280