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Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
76-90 of 1,280
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tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 10 of 10 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

improper or no hot water flow

  • Customer: Cynthia from Manchester, MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 13 of 19 people found this instruction helpful
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.

Lid switch broke away from top.

  • Customer: Brad from Wilmington, DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 11 of 13 people found this instruction helpful
Replaceing the actual switch was easy as unscrewing two screws with the lid up. The wiring was a different story. I guess you can cut and spice and be done with it but to get to the real connection, a lot has to come apart or have very long arms to reach from the bottom. I first removed the cover to the dials by removing the side trim and a screw at each end near the base. That exposed the wire connection. The wire actually runs under the top therefore I had to remove the back panel partially to gain access to the wiring and holders for the wire. Just by remembering the steps while backing out, everything worked out.

Replaced ring that broke and washer that was bent on the edge.

  • Customer: Kim from West Liberty, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 21 of 43 people found this instruction helpful
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).

Tub banged against the front of case during spin

  • Customer: Peter from Boca Raton, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 9 people found this instruction helpful
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.

just needed a new softener dispenser

  • Customer: scott from brooklyn, CT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 10 people found this instruction helpful
ordered part on wednesday. it shipped to me thursday. pop the old one off, popped the new one on. slick and easy !!!
thanks

Tub did not center and seal was hanging out of tub

  • Customer: James from Nelsonville, OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 10 of 13 people found this instruction helpful
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM

Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.

  • Customer: Kevin from Disputanta, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 12 of 19 people found this instruction helpful
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.

Water Level Switch Broken

  • Customer: Bo from Sugar Land, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
The repair is very easy with the part found at PartSelect.com. Take the following steps to replace the water level switch:
1. Remove the front panel by unscrewing two screws on the back side
2. Pull off the dial knob from the front
3. Twist the water level switch in either way to remove the switch from the panel
4. Disconnect the connector of control wires and water hose from the broken switch
5. Reconnect the control connector and water hose
6. Push and twist the switch to put back on the front panel
7. secure the front panel by tighten up two screws on the back side of panel

Spin cycle not working properly; Clothes still soaked when spin cycle finished

  • Customer: Sarah from Columbus, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 12 of 19 people found this instruction helpful
We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.

Washer would not spin a full load.

  • Customer: Ralph from Newbury Park, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 10 of 14 people found this instruction helpful
!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.

Crossed threaded plastic on old valve was leaking

  • Customer: David from Amity, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 9 of 12 people found this instruction helpful
Removed screws on top of machine to remove the control unit out of the way. Then used large regular screw driver to pry out the two clips that hold the back of the washer tight to the top frame. This allows the back to come away from the machine enough to get the water inlet valve free. Didn't have to remove the bolts at the bottom of the back of the machine (they were pretty rusty) Just removed the single screw holding the water inlet valve in place, slid it down and away from the back cover and could fish it out to the side and disconnect the hose (with plyers) and slide off electrical clips (make a note of which clip goes to which valve.) I removed the part first so I could make sure I was ordering the right one. When the part came (very promptly by the way) it went back together easy. Only question was regarding reinstalling the wires since I didn't mark which way they went. I knew which one went on the Hot and Cold but didn't know if it mattered which clips went on each terminal. Figuring it was AC guessed it didn't matter so put it together the way the connectors seemed to want to lie naturally. Put it together making sure no hoses or wires where pinched or rubbing against sharp edges. Replaced the rubber washers in the hoses and made sure the hose connectors turned freely (they had been rusted a bit and didn't turn on the hose freely and I think this was the start of the cross threading problem) This time the hoses went back on very easily, screwed them hand tight not forcing anything at any time (DIDN"T USE PLIERS!). Tried water and no more leaks. Washer filled faster also, think this was because the screens on the water valve were plugged. I'll have to remember to take the hoses off and make sure the screens are clear every couple years or so. If you are having slow fills, suggest you check this first before tearing in to the machine.

Washer would'nt spin

  • Customer: Dean from Poplar Grove, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 9 of 12 people found this instruction helpful
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.

spin cycle was not working / poor

  • Customer: Craig from Plano, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 9 of 12 people found this instruction helpful
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.

Machine agitated during cycle but would not spin clothes dry.

  • Customer: Kurt from Bremerton, WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 9 of 12 people found this instruction helpful
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.
All Instructions for the 11026912691
76-90 of 1,280