Models > 11026912691 > Instructions

11026912691 Kenmore Washer - Instructions

All installation instructions for 11026912691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026912691
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Replaced ring that broke and washer that was bent on the edge.

  • Customer: Kim from West Liberty OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 15 of 29 people found this instruction helpful
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).

would not spin properly even with new coupling

  • Customer: david from o AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 10 of 15 people found this instruction helpful
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

water leaking from pump

  • Customer: michael from westmoreland city PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 9 of 12 people found this instruction helpful
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.

improper or no hot water flow

  • Customer: Cynthia from Manchester MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 10 of 15 people found this instruction helpful
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.

Lid Switch broke had to replace.

  • Customer: Michael from Litchfield IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 7 of 7 people found this instruction helpful
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.

Washmachine wouldn't spindry

  • Customer: Chuck from South Holland IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 8 of 10 people found this instruction helpful
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.

top agitator would not operate

  • Customer: Larry from Edgewood TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 7 of 7 people found this instruction helpful
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

Tub banged against the front of case during spin

  • Customer: Peter from Boca Raton FL
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 7 people found this instruction helpful
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.

washer wouldn't agitate

  • Customer: mike from Kent WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 8 of 11 people found this instruction helpful
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.

unbalanced load...knocking sound.

  • Customer: Edward from Easthampton MA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 7 of 8 people found this instruction helpful
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.

REPLACE WATER PUMP COUPLING

  • Customer: RICHARD from PHILA PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set
  • 9 of 14 people found this instruction helpful
REMOVED CASING TIP OVER WASHER DISCONNECTED WATER PUMP. DISCONNECTED MOTOR THEN REPLACE COUPLING THEN REASSEMBLE MOTOR THEN REPLACED WATER PUMP.

Water was leaking at the pump

  • Customer: Paul from Painesville OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 12 people found this instruction helpful
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.

Scratches in Surface

  • Customer: Michelle from Richardson TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 9 people found this instruction helpful
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

water leaking during run cycle

  • Customer: michael from weymouth MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 7 of 9 people found this instruction helpful
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer

WILL NOT SPIN

  • Customer: Daniel from Temple TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 6 of 6 people found this instruction helpful
THIS IS A RELATIVELY NEW WASHER AND FAILED EARLY. MY PREVIOUS WHIRLPOOL WASHER LASTED 20 YEARS WITHOUT ANY REPAIRS.
1. FIRST INQUIRED ABOUT THE SPIN PROBLEM IN PARTSELECT. MACHINE WILL NOT SPING UNLESS MANUALY FORCED THEN IT WILL TAKE OFF BUT WEAK.
2.PARTSELECT SUGGESTED A CLUTCH PROBLEM. ORDERED THE PART THAT CAME FAST. WHEN I TRIED REMOVING THE SHAFT HUB WITH A HAMMER AND CHISEL IT WILL NOT GET LOOSE SO I OPTED ORDERING THE SPECIAL WRENCH TO LOOSEN THE TUB HUB.
3.I PUT THE MACHINE ON ITS BACK AND LOOSENED THE PUMP RETAINING CLIPS. DO NOT REMOVE THE HOSES FROM THE PUMP. MOVE THE PUMP AWAY FROM THE MOTOR SHAFT. REMOVE THE MOTOR ELECTRICAL CONNECTOR AND SET ASIDE.
4.REMOVE THE THREE BOLTS HOLDING THE GEARBOX-MOTOR ASSEMPLY AND PULL IT OUT OF THE TUB.
5.PUT THE ASSEMBLY ON A TOWELWITH SHAFT UP AND REMOVE THE SEPARATOR WASHER FROM THE OLD CLUTCH THAT IS SITTING ON THE GEARBOX. THEN REMOVE THE C-RETAINING CLIP FROM THE SHAFT.
6.PRY OUT THE WIRE RETAINING CLIP FROM THE CLUTCH AND PULL THE OLD CLUTCH OUT OF THE SHAFT.
7.THE CLUTCH KIT I ORDERED CAME WITH A PLASTIC BRAKE TO CLUTCH CAM SO I REPLACED IT TOO, JUST REMOVE THE RETAINIG CLIP FROM THE BRAKE THAT IS AT THE BOTTOM OF THE TUB AND REPLACED THE PART.
8.INSTALLED THE NEW CLUTCH AND THE RETAINING CLIPS IN REVERSE ORDER. REPLACE ALL PARTS THAT CAME WITH THE KIT. THE NEW CLUTCH SPRING WAS ALREADY IN PLACE.
9.PUT THE ASSEMBLY BACK INTO THE TUB AND RE-INSTALL ALL THE OTHER ITEMS IN THE SAME ORDER. IT SPINS GOOD NOW!
10.WHILE REPLACING PARTS, METHODICALLY CLEAN ALL THE LINT FROM THE MOTOR AND FROM UNDER THE MACHINE. THE GEARBOX SHOWED SIGNS OF LEAKING OIL SO ITS A QUESTION OF COST. I LEFT IT THERE UNTIL IT FAILS THEN I'LL BUY A NEW MACHINE.
All Instructions for the 11026912691
61-75 of 1222