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11026884500 Kenmore Washer - Instructions

All Instructions for the 11026884500
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Agitator was not turning.
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!
Parts Used:
Agitator Directional Cogs
  • Tabitha from Mitchell, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set, Wrench (Adjustable)
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top part of agitator would not turn
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.
Parts Used:
Agitator Directional Cogs
  • WILBERT from ARNOLD, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top portion of agitator was not turning.
Removed and took apart agitator and replaced directional cogs.
Parts Used:
Agitator Directional Cogs
  • Gary from Humble, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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This washer was not spinning all the water out of clothes.
It was my Mothers washer & did find out the Direct drive Motor Coupling was a little warn & replaced not to hard but took more time to get top off because you have to really get under the top off hood & clips where really in there the vidio showed held on with screws & on this Kenmoore Elite the Clips are under the Hood which does make it alittle bit harder so you have to be careful not to bend up the Hood where all your controls are , But did not solve the issue. Looked at lid switch & it was damaged so now going to Replace it. If this was my machine probably would be a bit easier to have seen it is the Lid switch hopefully this next part will fix the problem.
Parts Used:
Direct Drive Motor Coupling
  • Sherry from Keenesburg, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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Leaking Direct Drive Water Pump
I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.
Parts Used:
Direct Drive Water Pump
  • Robert from Maricopa, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Cogs were worn out
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.
Parts Used:
Agitator Directional Cogs
  • tom from salt lake city, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Center stack (auger) did not turn with agitator
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.
Parts Used:
Agitator Directional Cogs
  • Ronald from West Chester, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Did not go into spin cycle/did not drain water
don't know, I ordered the part and my husband repaired it. Did not take him long at all.
Parts Used:
Direct Drive Water Pump
  • Maria from Stow, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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motor running . no spin cycle
Tipped the washer on its side and took the pump off then the motor then the coupling.
Parts Used:
Direct Drive Motor Coupling
  • joe from loveland, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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agitator cogs were badly warn, no agitation when washing
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!
Parts Used:
Agitator Directional Cogs
  • Mary A from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer would not always spin
I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don
Parts Used:
Direct Drive Motor Coupling
  • Donald from Metter, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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It was the water pump
The most helpful hint was the video that I followed to a tee an if not I'd be treading in deep water. Very good but being a rookie it took me a hour an a half to complete, but it was my first voyage, of which should take 30 min if skilled a little bit. End results it works better than it has ever but always remember to keep track of all parts to replace it back in the right position. Thanks Again an I'll be back to see you if necessary for future reference!!!
Parts Used:
Direct Drive Water Pump
  • Marlin from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Leaking Water Pump
I disconnected the washer from the water hoses and unplugged it. I laid it down on its back and the pump was right there on the bottom front. There were no clips holding the pump. With a pair of Channel Locks I disconnected the two hoses from the pump. I had to pry it off using a screwdriver. The pump shaft was rusty from the water leak so I wire brushed off. I put the new clips I ordered in place and pushed the new pump on. I then snapped the back clip on first because it was easier with a little tilt of the pump. I had to use my screwdriver to put the outside clip on. I reconnected the hoses put the wash back upright hooked up the water hoses and plugged it back in. I turned on and no leaks and is working good.
Parts Used:
Pump Retainer Direct Drive Water Pump
  • Paul from Miton, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer was not spinning, but making a loud spinning noise.
Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.
Parts Used:
Direct Drive Motor Coupling
  • William from Sonoma, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Video \was great but...
Partselect's video on how to replace the waterpump was great, but I was a bit stymied at the beginning as the control panel on my Whirlpool was attached differently than shown in the video. Mine was held on with two Phillips head screws in the back corners of the control panel. Also I'd suggest replacing the tub to pump hose (Part PS334685) at the same time-I wish I did. That hose was coated with crud which I cleaned out the best I could. All in all a pretty easy job-hardest part was getting cabinet back on (put the front bottom under the frame, then lower the cabinet onto the frame.
Parts Used:
Direct Drive Water Pump
  • Thomas from Marlborough, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 11026884500
1081 - 1095 of 1225