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11026844694 Kenmore Washer - Instructions

All Instructions for the 11026844694
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Water Pump leaking around shaft
Very easy - less than 30 min. Followed installation video available on PartSelect website, except did not have to disconnect all hoses or lay on back. Left washer in place all connected and raised up on blocks about 6" off floor. Removed cabinet as per video instructions. Changed pump as per video instructions. Video from website was crucial to easy repair. Would not have known how to release cabinet latches and remove cabinet without video. Cabinet was off in 3 min. and entire job was less than 30 min.
Parts Used:
Direct Drive Water Pump
  • Stanley M from Hobe Sound, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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machine would not spin
Following the video posted with the part made this repair a piece of cake, well documented, filmed, great explanations of tools needed and how to do it all. This is a fantastic site for do it yourself people with a little bit of mechanical skills. BTW I've been a hvy. eqt. mech. for over 40 years so this is something different to tangle with and a lot cleaner. Thanks so much for your time and consideration in produceing this instructional video, and keep up the excellent work.
Parts Used:
Direct Drive Motor Coupling
  • herbert from Canyon Country, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Broken lid switch
It was extremely easy and went very well. Installed new switch
Parts Used:
Lid Switch Assembly
  • Sheila from Willits, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Water not shutting off.and old pump leaking.
Videos made repair simple and easy.Only difficulty was re-installing cabinet.Hard to align.
Parts Used:
Direct Drive Water Pump Water Inlet Valve with Mounting Bracket
  • Melvin from Saint Ann, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer worked but wouldn't spin
Had a laptop with the repair video on next to washer and paused after each set of instructions to complete each task. Went perfectly! Only tricky part was fitting the cover back but eventually got it with a bit of jiggling. Very impressed with the instructional video as everything was where they showed it and came apart exactly as explained and more importantly went back together correctly.
Parts Used:
Clutch Assembly
  • Michael from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water leak in the water pump
I pried up the top timer setting box. Removed two screws on the back pried up the two clamps and disconected the door sensor. removed the outer case and removed the water pump. Put all the parts back on reverse order and was back in working order.
Parts Used:
Direct Drive Water Pump
  • Helen from Sealy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Top part of agitor would not work properly because of the directional cogs being worn out.
Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.
Parts Used:
Agitator Directional Cogs
  • Delores from Warren, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Manual Fill Required At Rinse Cycle.
Removed control panel and rear panel replaced valve. Checked all grounds and connectors. Works like new.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Adrian from Alice, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Upper agitator not engaging
Disassembled upper agitator to ascertain cause of problem. Agitator directional cogs were worn out. Washer on agitator bolt was also worn off. Replaced those parts along with installing a new thrust spacer and everything works beautifully. Only required a standard #2 flat screwdriver to pop the cover off the agitator and a 7/16 socket on an extension to remove the agitator bolt. Quite a simple project.
Parts Used:
Agitator Directional Cogs Agitator Bolt Thrust Spacer
  • Bill from Sacramento, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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washer did not work after replacing agitatior parts
I was thrilled that the agitator parts were so easy to replace, but that didn't totally fix my problem. I looked underneath the washer and found black rubber shavings from a worn part and looked online and found that the problem was most likely the Direct Drive Motor Coupling. I watched the video and ordered the part. The coupling was actually broken. After replacing the part, the washer works great...better than it has in years. I think I will work on our dryer now.
Parts Used:
Direct Drive Motor Coupling
  • kimberly from Grass Valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Cold water filled very slowly
Looked at the instructions on PartSelect - they were very accurate even though my model was slightly different than the one in the video. Took the screws off the top 2 sides, removed the 4 off the back. Then tilted the top part towards the rear of the machine. The next part was really described well - "tilt the cover of the machine back" - I did but I was glad that my son was holding the rear panel because you really disengage the cover from the rear panel and it is a little flimsy. Ater that, the removal of the old part and install of the new was very simple. I did mark the hot water hose so I knew which outlet to put it on. Once I put it back together and tightened down the hoses, it worked like new. GREAT instructions from PartSelect. THANK YOU!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Matthew from Highlands Ranch, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Agitator worked poorly, turned both directions
Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)
Parts Used:
Agitator Directional Cogs
  • Freda from Bishop, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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No hot water dispensing into drum.
Disconnect Power, then water supply and drain lines. Remove all hex head screws holding rear panel onto machine. Unsecure white plastic tab on bottom of rear panel by twisting and pushing through rear panel. Remove 2 screws securing control panel to top of machine. Swivel panel up, remove two gold colored (zinc flashed) steel clips that hold panel to machine. Rear panel should be mostly detached from the rest of machine, complete disassembly by pushing water dispensing manifold tabs through slots in rear panel and by removing electrical connections and water lines from faulty water inlet valve. Assemble new inlet valve, install in reverse of removal.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • John from Kittery, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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upper half of agitator not rotating for "rollover" of wash load, resulting in poor performance and damaged clothes trapped at th bottom.
popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.
Parts Used:
Agitator Directional Cogs
  • David from Key West, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer would not spin or agitate
1) Unplugged power to the machine. 2)Disconnected the water inlet hoses and the drain hose. 3)Placed the washer on the front of the cabinet. 4) Moved the washer to an area large enough to allow it to be laid down and worked on. 5)Removed the sound deading panel from the bottom of the washer. 6)Disconnected the electrical plugs from the motor. 7)Disconnected the two hoses to the pump. 8)Removed the two strap retaining bolts from top of the motor. 9) Removed the two motor retaining straps. 10) Removed motor and pump assembly from the transmission. 11) Removed the broken drive coupler and replaced it with the new coupler. 12)Reassembed in reverse order. Wish I had seen the brake repair vidieo before this repair was done. It shows how to remove the trasmission and motor asembley as a unit.
Parts Used:
Direct Drive Motor Coupling
  • John from Idaho City, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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All Instructions for the 11026844694
1351 - 1365 of 1531