11026844691 Kenmore Washer - Instructions

Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.

easily....followed directions from this sight and took me actually less than 15 minutes

your instructions in the video were excellent, but the shaft of the motor was too corroded to reuse.

as in video

it went very fast after watching the how to fix video

After about 4-5 years, the agitator cogs or "dogs" will wear out and cause the agitator to stop working-Simply pop the cap off of the top of the agitator with your hands by pulling upwards, remove the plastic cap at the bottom of the agitator-there are 2 plastic ears that you pull up on also with your hand, exposing a 1/2 locking nut. Use a socket and extention to unscrew the nut. Grab the bottom of the agitator with both hands and pull sharply upwards removing the entire assembly. Flip the assembly over to expose the four cogs. Replace with new, and reverse the procedure to reinstall the agitator

After watching the repair video by partselect.com I followed the directions exactly. It turned out to be a piece of cake. I found out that partselect.com has many, many do it your self repair videos on youtube.com. I intend to use them for future repairs. Thank you partselect.com.

Determined based on some Internet searches that the part that we needed was the motor coupling; washer would not spin or agitate. Once I figured out how to removed the cover (by the way, one of the guys at an appliance store told me how to do it), and reviewing the video on your website, I removed the two screws and four clips, dropped the motor, inserted the parts and put it back together - all in about 15 or 20 minutes. It was easy and clean and the washer worked again. Hopefully go for another 5-10 years. Thanks.

My husband watched the video once and did the repair. I helped move the washing machine and stabilize it as he worked. Because of the instruction video the repair saved us a repair bill. Easy repair!

Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.

watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.

Replaced suspension, leveling and tub springs.

I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.

Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

The washer breaks down slightly different than shown in the video. Install of the new part went pretty well. It was reinstalling the washer cover that caused most of the grief. You have to have all of that sheet metal lined up just right or it won't go back together. All good now...very happy.