Models > 11026294691 > Instructions

11026294691 Kenmore Washer - Instructions

All installation instructions for 11026294691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11026294691
1-15 of 1,306
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Washer would not run, lid switch broken

  • Customer: Nicola from Centreville MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 494 of 499 people found this instruction helpful
Repair was easy. Removed two side panels on the control plate. Removed two phillips screws that hold the control panel to the body of the washer. Disconnected the electic connection to the wires leading to the lid switch. Three sided of the lower cover lift over and removed from the washer frame. Access to the lid switch and wire retainers was easy. Removed two screws holding the remaining parts of the switch and replaced with new. Re-routed the wires through the retainers. Set the sides back on making sure the set all the way back in the frame and fit properly into the plastic strips on the back of the washer. Reconnected wires, screws and end caps.

washer wouldn't agitate

  • Customer: mike from Kent WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 483 of 489 people found this instruction helpful
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.

Washer not agitating

  • Customer: Craig from Polk City FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 462 of 462 people found this instruction helpful
On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt that holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck

No movement from Basket & agitator

  • Customer: Jeff from Wayne NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 468 of 496 people found this instruction helpful
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.

Water pump leaking when machine used.

  • Customer: Tom from Granby MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 403 of 418 people found this instruction helpful
The hardest part of this job was pulling the machine away from the wall so the hoses could be disconnected and the machine flipped onto it's back. Putting the machine on it's back does two things. It drains the water left in the bottom of the tub so it won't pour out onto the motor when the old pump is removed, and gives the necessary access to the pump. Once the machine is on it's back you remove the hose clamps with a pair of pliers and disconnect the hoses. The pump is secured to the motor with a pair of spring steel retaining clips which are easily popped off by hand. Once the clips are removed, the pump is in your hand. Put the new pump in place, replace the retaining clips and hoses, and you're done. This has to have been the easiest repair I've ever done. I wish cleaning gutters was this easy.

Switch lid broke

  • Customer: Bradley from Pasco WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 257 of 271 people found this instruction helpful
Unplug machine,
Remove side caps on control panel, remove one screw on each side of control panel that will be exposed after you remove the side caps,
Remove control panel from machine so that electrical connections are visible.
Locate wiring harness connection for lid switch and unplug.
Install new switch the same way the old one was installed.
No need to remove any other part of washer if you can reach between drum and top of washer to fish the wiring through.

washing machine is slow to fill with cold water

  • Customer: Roy from Nash TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 188 of 203 people found this instruction helpful
My washing machine became slower and slower to fill over the past several months. It also made a loud squeeling noise during fill-up (all this was on the cold water side only). I removed the old water inlet valve and tore it down, expecting to find corrosion or trash that was blocking the valve from opening completely. Turned out to that the rubber diaphragm / seal was permanently "kinked", making it difficult to open the valve. The hot water seal was fine, but to make sure, I swapped them and re-assembled the washer. Now the problem was with the hot water, confirming what I thought. I ordered a new water inlet valve on Monday night and received it Wednesday! Installed it within 30 minutes and it works perfectly now. I am very pleased with PartSelect.com. I will definitely be a repeat customer, but hopefully it won't be anytime soon. ;)

spin cycle did not engage

  • Customer: Andrew from SLC UT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Socket set
  • 176 of 190 people found this instruction helpful
researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unbolted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly

top half of agitator did not move during wash cycle

  • Customer: dennis from new stanton PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 174 of 198 people found this instruction helpful
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble

Broken Coupling

  • Customer: Hugo from Frisco TX
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 143 of 151 people found this instruction helpful
Very easy -
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor shaft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.

Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...

Clothes washer would not spin with more than a couple socks in it. It would barely spin when empty.

  • Customer: Shawn from Longmont CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 101 of 103 people found this instruction helpful
Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after researching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...

Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)

Done! put it all back together... hope that helps. It worked perfect for me.. and m

Washer tub slammed into washer body during spin cycle

  • Customer: Brian from Seattle WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 104 of 116 people found this instruction helpful
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I laid it on its back.

The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.

Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.

The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.

With $25 in parts and about 15 minutes, my washer spins much more quietly.

washer would not spin and drain (bad lid switch)

  • Customer: Charles from Canonsburg PA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 77 of 86 people found this instruction helpful
The first thing I did was unplug the washer (didn't want any suprizes). Then I removed the two screws from the lid switch and let it dangle. Then through the space between the tub and cabinet I chased the wires to each wire holder (there are two). Then I removed the two end caps on the top of the washer and unscrewed the top (2 screws ) rotated the top of the washer back (where the timer is). Then unpluged the lid switch and connected the new switch and put everything back together (reverse of how I took it apart). It has taken me longer to write this review then it did to change the switch. But if it helps just one person fix their washer and not have to call a service man. I'll be happy.

Cold Water would not shut-off

  • Customer: Wendy from Dunlap CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 69 of 75 people found this instruction helpful
To discover what the problem was, I intially tested the inlet valve by blowing into both sides - discovering that the cold side was stuck in the open position. The hardest part was removing the back of the machine. First, you unscrew the top plastic part which contains the controllers by phillips head on either side. Then you pop the clips out with a large slot screwdriver, then at the bottom, a nutdriver or large slot screwdriver there are two nuts to remove. The valve itself took a small nutdriver and pliers to remove the hose. Took less than 20 mintues to complete repair. Washing works like new now.

Water leaking on floor

  • Customer: Stanley from Warwick RI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 66 of 71 people found this instruction helpful
I removed the two spring clips that hold the pump and two wire spring clips that hold the hoses. Then I had to pry the pump off the shaft (it was frozen with rust). Then I cleaned the shaft with sandpaper and installed the new pump (which, by the way, came the next day, thank you very much) which made my wife very happy, and I thank you for that , too.
All Instructions for the 11026294691
1-15 of 1,306