Models > 11025862400 > Instructions

11025862400 Kenmore Washer - Instructions

All installation instructions for 11025862400 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11025862400
46-60 of 1,134
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Washing machine leaking water

  • Customer: John from Oklahoma City OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 14 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Leaking drain hose

  • Customer: Steve from Cypress CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 11 of 13 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

Slipping Spin clutch due to leaking gear-case seal.

  • Customer: Thomas from Pascoag RI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 11 of 13 people found this instruction helpful
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.

machine was out of balance

  • Customer: RUSSELL from SOUTHOLD NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 14 of 22 people found this instruction helpful
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

would not spin properly even with new coupling

  • Customer: david from o AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 12 of 17 people found this instruction helpful
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

unbalanced load...knocking sound.

  • Customer: Edward from Easthampton MA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 14 people found this instruction helpful
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.

Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.

  • Customer: Matthew from Albany MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 13 of 21 people found this instruction helpful
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test

Lid switch broke away from top.

  • Customer: Brad from Wilmington DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
Replaceing the actual switch was easy as unscrewing two screws with the lid up. The wiring was a different story. I guess you can cut and spice and be done with it but to get to the real connection, a lot has to come apart or have very long arms to reach from the bottom. I first removed the cover to the dials by removing the side trim and a screw at each end near the base. That exposed the wire connection. The wire actually runs under the top therefore I had to remove the back panel partially to gain access to the wiring and holders for the wire. Just by remembering the steps while backing out, everything worked out.

Agitator moves freely in both directions

  • Customer: James from NAPERVILLE AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench set
  • 10 of 12 people found this instruction helpful
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.

tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 9 of 9 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

Lid Switch broke had to replace.

  • Customer: Michael from Litchfield IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 9 of 9 people found this instruction helpful
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.

water leaking during run cycle

  • Customer: michael from weymouth MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 10 of 12 people found this instruction helpful
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer

The top lid switch failed so washer wouldn't run.

  • Customer: Katherine from Salem VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 9 of 9 people found this instruction helpful
Removed the valance by unscrewing nuts on top back and then removing side wings. The valance can be flipped up and hung over the back of the backsheet making sure not to damage clear hose. Then remove the old switch, wire and cut off the ground wire. Moount the new switch and make sure the wire is well back from the drum by tying to the old clip that held the old wire. Connect the ground to the body now under the valance. I found a hole there and screwed the ground terminal to it with a self taping screw.This procedure allows you to replace the switch without having to take the complete washer front body off.

Washmachine wouldn't spindry

  • Customer: Chuck from South Holland IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 10 of 12 people found this instruction helpful
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.

Found cracked brake shoe

  • Customer: Michael from Trafalgar IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 11 of 16 people found this instruction helpful
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.
All Instructions for the 11025862400
46-60 of 1,134