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11024892300 Kenmore Washer - Instructions

All Instructions for the 11024892300
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washer would not drain or spin, it would however fill and agitate.
to replace part i had to take main outer cover off of w asher,part was located under the side edge of lid.snapped part out of clips,nutdriver to remove ground wire and it was off.same thing to put back together..i am a 54 year old woman .it was an easy repair
Parts Used:
Lid Switch Assembly
  • monica from Pekin, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Water pump was leaking
Remove two screws at the back of the control panel and slide forward to release the hooks, unplug the door switch then swing it over the top toward the back. Remove two fasteners at the top holding the case in place with a screwdriver. Slide case toward front of machine and remove to expose the pump. Remove two clips and two hoses from pump. Installation is the reverse of these steps.
Parts Used:
Direct Drive Water Pump
  • Jim from Elon, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Stop Agitating
Leaned the washer back to get at the bottom, removed the water holes, removed the water pump, removed the motor, replaced the direct drive motor coupling. Put it back together and it's all good. No clutch or drive problems. Simple fix.
Parts Used:
Clutch Assembly
  • Glenn from Wheaton, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Tub will not spin, agitator does not work. Already replaced the drive coupling
I generally followed the video. Disconnected the water hoses, removed the front, laid the washer on its back. My water pump is rusted onto the motor shaft so I left it in place. I removed the water pipes from the pump then removed the pump/motor/gearbox as one unit. Watch out for more water than you think being released from the pipes and pump!! Everything works well with the new clutch fitted.
Parts Used:
Clutch Assembly
  • Raymond from Chagrin Falls, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Noticed the agitator was not engagine and slipping
Took the softener mechanism off by pulling upward. Pried off the cap to the agitator with a screw driver then removed the center bolt with a nut driver. This did take a little effort since it had never been removed. Pulled the agitator out of the washer and cleaned all the parts of any soap residue accumulated over the years. Took the agitator and stood it on the floor placing both feet on the sides and pulled it apart. there is a ring inside that popped out along with the top part of the agitator and the small cogs fell out. Cleaned the two pieces and replaced the cogs, holding the main part upside down lowered the agitator bottom into place matching the four grooves after snapping the unit together slide the cog cover into place and gently replaced the agitator back into the washer and replaced the bolt tightly. Then snapped the softener attachment back into place. This required a good bit of pressure but snapped right into place. Done job. Saved a lot of money and a simple fix to a problem. Agitator now works just as it should, no slippage at all. Took about 30 min all together. You can go online to find installation directions for any brand washer that has a full size agitator.
Parts Used:
Agitator Directional Cogs
  • Wynona Roberts from Zwolle, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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There was a buzzing sound when washer was turned on and did not work in spin cycle.
First let me say that I received the within 24 hours from when I ordered it online. Disconnected electric and water hoses .Removed screws on the top control panel then flipped it back from washer housing . Removed washer housing to expose main motor. Removed motor clips and screws . Removed motor coupling . Installed new coupling . Put it all back together . Works great!
Parts Used:
Direct Drive Motor Coupling
  • William A. Thompson from royersford, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Poor agitation
Thurs. followed video directions, found the dogs to be defective and around 2 pm ordered dogs on line. To my surprise, on Friday around 11 am the dogs arrived. My husband installed them and the agitator is fine. I was so amazed at how quickly the dogs came. The machine was ready to go in less than a day. Thank you for your efficiency.
Parts Used:
Agitator Directional Cogs
  • Mary from Cornwall, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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No problems at all, the video was so easy to follow
I was so happy when I finish the job , the video was so easy to follow and didn't have any problems at all . Thank you
Parts Used:
Lid Switch Assembly
  • hugo from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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replace lid switch
61 year old widow, watched a you tube video and repaired myself. Confined space in laundry room was the only challenge.
Parts Used:
Lid Switch Assembly
  • Cheryl from Hobart, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Leakt water pump
Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.
Parts Used:
Direct Drive Water Pump
  • Carl from Newport, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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direct drive water pump leaking
watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.
Parts Used:
Direct Drive Water Pump
  • gerald from modesto, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Motor Coupling Broken
I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.
Parts Used:
Direct Drive Motor Coupling
  • Jeff from Nicholasvile, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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agitator would not spin
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.
Parts Used:
Agitator Directional Cogs
  • Pat from Breaux bridge, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
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Clothes soaking wet after wash cycle completed
I followed the helpful video from PartSelect. Removal and Replacement of the Clutch Assembly was fairly easy. Just make sure you have enough towels to dry up any water that may come out after tipping the washing machine over. After Replacement the washing machine works like new. Thanks PartSelect.
Parts Used:
Clutch Assembly
  • Justin from O'Fallon, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Machine had been walking and vibrating for a couple of months during the spin cycles.
Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL
Parts Used:
Tub Wear Pads - Package of 3
  • Roland from Navarre, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the 11024892300
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