Models > 11024872300 > Instructions

11024872300 Kenmore Washer - Instructions

All installation instructions for 11024872300 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11024872300
976-990 of 1,282
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Washer left a puddle of water after a load of laundry.

  • Customer: Jeremy from Flagstaff, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After some research, it seemed like the water pump was the culprit since I knew all of the hoses were good. My washer was a little different from the one in the repair video. My washer didn't have the gauges on a hinge, so it sort of had to hang there. Also, there were no spring clips on the interface/dashboard, there were screws at the back of the washer that I had to unscrew which allowed me to lift up the dashboard so that I could remove the clips from the back to the main panel that surrounds the front/sides. Because my washer was old, I had the most difficulty just pulling the old pump off and putting the side/front panel back on the front of the machine. The video was obviously from a guy replacing a part on a brand new washing machine. Just work the part gently back and forth and you should be able to remove if it doesn't come off right away. I've run 2 loads of laundry through the washing machine with no leaks, so this fix was cheap and awesome!

washer stopped draining after rinse

  • Customer: Nestor from Miami Gradens, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
As directed on the informational vídeo shown on the website with just a few diferences....bit otherwise got the honey do list item fixed....

Did not go into spin cycle/did not drain water

  • Customer: Maria from Stow, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
don't know, I ordered the part and my husband repaired it. Did not take him long at all.

Video \was great but...

  • Customer: Thomas from Marlborough, CT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Partselect's video on how to replace the waterpump was great, but I was a bit stymied at the beginning as the control panel on my Whirlpool was attached differently than shown in the video. Mine was held on with two Phillips head screws in the back corners of the control panel. Also I'd suggest replacing the tub to pump hose (Part PS334685) at the same time-I wish I did. That hose was coated with crud which I cleaned out the best I could. All in all a pretty easy job-hardest part was getting cabinet back on (put the front bottom under the frame, then lower the cabinet onto the frame.

It was the water pump

  • Customer: Marlin from Las Vegas, NV
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The most helpful hint was the video that I followed to a tee an if not I'd be treading in deep water. Very good but being a rookie it took me a hour an a half to complete, but it was my first voyage, of which should take 30 min if skilled a little bit. End results it works better than it has ever but always remember to keep track of all parts to replace it back in the right position. Thanks Again an I'll be back to see you if necessary for future reference!!!

drip from the front of the washer

  • Customer: Martin from Lawrence, KS
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First I tipped the washer forward and placed a plastic milk crate under the rear of the washer to support it . Then tipping the washer back. I placed two car jack stands near the front to support and level the machine. Now I had enough room to look under it to see where it was leaking. Right away I could see a drip coming from the pump in the front of the washer. I removed the two water hoses. Then with a screwdriver popped a clip on the top of the pump and one on the bottom. The pump slid easily off . Slide the new pump on and reverse the process

Water pump was leaking

  • Customer: Jim from Elon, NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Remove two screws at the back of the control panel and slide forward to release the hooks, unplug the door switch then swing it over the top toward the back. Remove two fasteners at the top holding the case in place with a screwdriver. Slide case toward front of machine and remove to expose the pump. Remove two clips and two hoses from pump. Installation is the reverse of these steps.

Water wouldn't drain after wash cycle.

  • Customer: Paul from Fishers, IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.

Leakt water pump

  • Customer: Carl from Newport, NH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.

direct drive water pump leaking

  • Customer: gerald from modesto, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.

Replace leaking water pump

  • Customer: Dewey from DeRuyter, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was very helpful and exactly right. The most difficult task was removing the old pump. It had apparently seeping between the motor shaft and the pump coupler for some time and had rusted the pump to the motor shaft. I had to aggressively grip the pump housing with the channel lock pliers and wrench it back and forth to break it loose. I took a file to remove the rust build up from the motor shaft before installing the new pump. Washer works fine.

Water was not being drained from my washer

  • Customer: Mitchell from Rushville, IN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After figuring out the shell was not gonna come apart easily, as some videos show for Whirpool, Kenmore.., to gain access to the water pump, I decided to try a trick I'd heard of before and try to get to it from the bottom. Since most washing machines have their water pumps in the front, I pulled it out enough to be able to lean it back against the wall and look underneath. Be very sure you have unplugged the machine from the outlet! Also be sure to support it from falling forward. The hoses and pump were easily accessible from this position.Using the pliers to remove the hose clamps, I could wiggle the hoses off easily. Be prepared for some water to run out, because there will be some in there. After removing the hoses, the clips holding the water pump on were easily removed with my fingers, you might need a screwdriver to loosen the clips. With the clips pulled back, or removed if you turn them 90 degrees the pump should pull off the shaft of the motor easily. A gentle tapping will usually loosen any stuck pump.Once the old pump is removed, line up the shaft of the motor and pump's sleeve with flat sides matching and it should slide on easily. Do not force it, it should slide on easily if lined up properly. Replace the clips holding the pump to the motor. Reconnect the hoses, slide the clamps back into place with the pliers, and you should be ready to Rock-n-Roll. Lower the machine, and slide it back into place. Hope this helps all of those that choose to repair their own Crosley washing machine with a new water pump.

leaking water pump

  • Customer: Erin from Annapolis, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After removing the outer shell of the machine, and disconnecting the supply hoses, I leaned the machine on it's back and disconnected the drain line. Then, it was simply a matter of removing and replacing the damaged pump with the new one. The pump is held in place by two easily removable clips. The hardest part of the whole process was making sure the shaft from the motor lines up with the corresponding hole on the pump.

Leaking water from under the front of the washer

  • Customer: John from Morgantown, WV
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Used pliers to help disconnect hoses, unplugged power cord, laid washer on its back, unsnapped two clips holding pump to the motor, lifted pump off, and replaced it.

water leaking from unit

  • Customer: Glenon from Saint Petersburg, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.
All Instructions for the 11024872300
976-990 of 1,282