11024872300 Kenmore Washer - Instructions

After shutting of water and removing supply hoses I started out removing the two small sheet metal screws on rear top and side top to remove dash board. Removed two large spring clips that hold the top and back together that are hidden by dash. pulled back panel back to access valve from left (looking at back of washer) Removed sheet metal screw securing valve plate to back panel. Moved hose spring clamp below hose barb on valve. Disconnected hot and cold switch plugs from valve and installed new valve using reverse steps above. Vacuumed and wiped down dust and lint from washer and put back in place. I used a short stool to ease working at a low position.

Tilted the washer on the side with my wife holding it. Pulled the pump out then replaced it with the new one.

Looked at the instructions on PartSelect - they were very accurate even though my model was slightly different than the one in the video. Took the screws off the top 2 sides, removed the 4 off the back. Then tilted the top part towards the rear of the machine. The next part was really described well - "tilt the cover of the machine back" - I did but I was glad that my son was holding the rear panel because you really disengage the cover from the rear panel and it is a little flimsy. Ater that, the removal of the old part and install of the new was very simple. I did mark the hot water hose so I knew which outlet to put it on. Once I put it back together and tightened down the hoses, it worked like new. GREAT instructions from PartSelect. THANK YOU!

Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

Disconnect Power, then water supply and drain lines. Remove all hex head screws holding rear panel onto machine. Unsecure white plastic tab on bottom of rear panel by twisting and pushing through rear panel. Remove 2 screws securing control panel to top of machine. Swivel panel up, remove two gold colored (zinc flashed) steel clips that hold panel to machine. Rear panel should be mostly detached from the rest of machine, complete disassembly by pushing water dispensing manifold tabs through slots in rear panel and by removing electrical connections and water lines from faulty water inlet valve. Assemble new inlet valve, install in reverse of removal.

popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.

1) Unplugged power to the machine. 2)Disconnected the water inlet hoses and the drain hose. 3)Placed the washer on the front of the cabinet. 4) Moved the washer to an area large enough to allow it to be laid down and worked on. 5)Removed the sound deading panel from the bottom of the washer. 6)Disconnected the electrical plugs from the motor. 7)Disconnected the two hoses to the pump. 8)Removed the two strap retaining bolts from top of the motor. 9) Removed the two motor retaining straps. 10) Removed motor and pump assembly from the transmission. 11) Removed the broken drive coupler and replaced it with the new coupler. 12)Reassembed in reverse order. Wish I had seen the brake repair vidieo before this repair was done. It shows how to remove the trasmission and motor asembley as a unit.

Replaced the water pump. I took this machine outside to the garage on a concrete floor so spilled water was not a problem, but if repaired inside be sure to have some rags for spilled water. Turn off water to machine. REALLY easy to do. Tilt the washer on it's back. No need to remove any side or front panels. Use a pair of channel lock pliers to move the two water line hose clips up onto the water line. Then release the two water pump retaining clips that holds the pump to the motor. Lift the old pump off, set the new back on put the clips back on, push the two hoses on and set the clamps back down. Just be sure to put the clamps close to the end of the hose, if you leave the clamps too far up on the hose, you may have a small water seep from the clamp.

I took off the top of the agitator, next I took off a cap. I used a long 5/16 socket to take off the one bolt.The part that holds the clogs lifts out pop the two pieces apart, insert the new clogs and put back together.

Got on the PartSelect website and diagnosed the problem, purchased the replacement part, received the part in 2 days....very quick. I simply watched the "how to" video for the part, which was very easy to understand, and followed the instructions and was able to take out the old part (found it to be broken), replace it with the new part and fixed the washer. It took about 40 minutes, and everything works great. Easy, cheaper and faster than calling a repairman.

Unscrewed and flipped back control panel. Unplugged lid switch and removed fron/side/lid sheet metal. Disconnected hoses from the pump, removed pump retaining clips and switched to new pump. Reversed procedure, plugged machine back in and everything worked like new. There was no need to lay the machine on it's back as instructed by the video. It would helped pins that hold the sides in place (at bottom rear) where about an inch taller.

According to the video on your site with adaptation to the exact model. More time spent in removing/replacing the cover than any other part of the job

Tipped washer on to front. Popped off retaining clips. Pulled off old pump and put new one on without tools. Needed pliers to remove hose clamps. Then put retainer clips on by hand. Job done washer works great.

I watch the video clip

The new coupling parts are better made than the original parts. It was difficult to disassemble motor unit to get at the the old coupling, but once that was accomplished, the new coupling installed pretty easily. The machine is working fine now.