Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
1,201-1,215 of 1,278
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The washer would intermittently not spin for the last 5 months. Water would drain on the spin cycle but not spin. Read several websites on the problem but only one hit it exactly.

  • Customer: David from Wilmington DE
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
First watched YouTube video "Kenmore/Whirlpool washer not spinning", excellent video .Disconnected water hoses and drain hose. Unplugged the washer from the outlet. Removed the agitator from the washer tub then tipped the washer backwards resting on a secure block of wood for support not fully on the floor. Removed under insulation, removed both water pump hoses. Have towels ready when hoses are removed, there is still water in the hoses. Removed the water pump, disconnected the electrical connector from the pump motor, removed the bolts from the motor that attached the motor clips, removed the motor clips from the bracket and removed the motor assembly. Video shows motor, bracket and gearbox removed as one unit. Very heavy. Remember motor position on the bracket for reassembly, I used yellow marker. Removed the bracket the mounts the motor. Removed the bolts for the gearbox and began to lower the gearbox. The agitator shaft on the gearbox is pretty long so I had to tilt the washer some more to remove. After the gear box was removed I could now see the spin clutch, which according to the video was definitely bad. PartSelect had the correct part, reasonably priced. Ordered normal FedEx delivery, part arrived in 2 business days. Instructions came with the part for very easy installation. Installed the new clutch and reassembled the washer. Before reconnecting the washer hoses and drain, I plugged in the washer, manually placed timer on spin, washer spun, could not see spin but felt washer in spin cycle. Reattached water and drain hoses. Filled washer empty with cold water and placed timer again in spin cycle. Water drained, no leaks under washer or from hoses, spin cycle good. Repair done, works great.

Would not spin out all the water from clothes

  • Customer: Michael from Tallahassee FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Similar to the youtube repair video, followed it mostly. This model has a different plug in set up on top where the wiring is. Just unplugged a different plug in a different location. The other difference is that I did a lot of dusting and vacuuming of inside parts and around motor. Also used some spray on rust converter on some rust spots then coated those areas with spray paint. Also where wire harness hooks to the frame I taped up a longer section of the wire to keep the wires together so they could move around and not be damaged. The actual repair took about a half hour, but took more time taking the washer outside on porch then back into the house. Out side repair is better because a significant amount of water came out of the washer and drain hose when we tilted it on the back to remove motor and transmission. Just follow the youtube video instructions and most people should have little or no problems doing the job.

Chlothes were coming out wet at the end of the cycle.

  • Customer: James from Bel Air MD
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Parts select gives you the top solutions for the problem you are having. This suggested a clutch, and upon looking at mine I could see it was displaced. I watched the instructional video, and it was spot on. It told me how to from beginning to end and it worked out perfectly. I spent about an hour of my time, spent $38, and my machine is fixed. Thank you Parts select for the free video, I couldn't have done it without it.

would not spin

  • Customer: Richard from Somerset PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the the drain hose from the pump. Removed nut from the agitator. Then laid the washer on its back after removing the inlet hoses. took out the pump, remove wire harness from motor then removed the motor. removed the three bolts holding in the the transmission. The one mistake I made was that I removed the springs for the brake shoes and this cause me to have a lot of trouble trying to put them back on. Once the clutch arrived, I removed the old clutch from the transmission shaft, and installed the new clutch using all the parts that came with it. Then put everything together in the reverse order that they were removed in.

pumps water but will not spin

  • Customer: walter from grove city PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I did repair myself with your instructions. it was very easy to do for my age. 84.

would not spin in spin cycle.

  • Customer: paul from wardensville WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watch the video on the part ordering webpage.

My washer stopped spinning.

  • Customer: Jacob from Champaign IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
I researched the troubleshooting on PartSelect.com and determined the clutch was going out on my direct drive Whirlpool washer. I ordered the part, found the instructional video that actually had my exact washer being worked on, I followed all of the steps of replacing the clutch and in a snap, my washer was spinning. I've worked in apartment maintenance for years and PartsSelect.com has always been my only resource for appliance parts and repairs. The prices are great (I've compared most parts websites and 8 times out of 10, partsselect.com is cheapest), the shipping is extremely fast and the parts are alway right. Great site!!!!

Basket Not Spinning during Spin Cycle

  • Customer: George from Pittsburgh PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

washer was leaking

  • Customer: Cliff from Darien IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
used pliers to remove rings on 2 hoses, popped 2 retaining clips off of old pump, put new one on, hooked up hoses, fastened clips and was done!

Washer would not aggitate or spin

  • Customer: Bryan from West Saint Paul MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

every time we ran the washer there would be a small pooling of water underneath. a little investigation indicated a leaking pump seal.

  • Customer: John from Mt. Zion IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!

little to no water going to tub

  • Customer: arnold from pompano beach FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
move machine away from wall---shut off water and remove hoses--loosen screws that hold valve on back wall---remove toplid, place to side--diconnect water line at tub----disconnect wires to valve,hot/cold---remove old valve with hose attached---take new valve and place new mount bracket on, little tricky did not line up at first must force plate to slid into plastic slot so screw hold lines up, without breaking new valve---once bracket on replaced all---used tape on inlet valves thread when supply hoses replaced--seems shorter than old valve--but tighten up OK no leaks

no problem

  • Customer: Peter from Tampa FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We followed the instruction from your site on the Internet ( Video-Demo ). Everything was very simple and very easy.Thank you for that , we saved a lot of money .

Agitator stopped turning

  • Customer: DANNY from LINCOLNTON NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
watching the video was a great help, not a perfect match as mine but enough information to get the job done! parts were cheap & they shipped fast. keep coming with the great videos!

Direct Drive Motor Coupling

  • Customer: DAVID from BURTON MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.
All Instructions for the 11023832100
1,201-1,215 of 1,278