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Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
1,201-1,215 of 1,289
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Water drains but tub does not spin

  • Customer: Richard from Colorado Springs, CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I chose to replace the Direct Drive Motor Coupling before replacing the lid switch because of cost and I like to see how things work. Hint: If the tub does not spin and water does drain, replace the lid switch first. That was the root problem. If you do replace the Direct Drive Motor Coupling, watch the video provided by PartSelect. The video saved hours of tinkering around. Follow the video instructions to the point of tipping the unit over to replace the coupling. There is about a quart of water in the unit even after the drain hose is removed. Either move the washer outside before doing the replacement or locate a sturdy pan to allow water to spill into as you tip the unit over. Lucky for me, there were some dirty towels waiting to be washed that were used to soak up the water. When you replace the coupling, tamp down the replacement piece that goes onto the transmission shaft with a large dowel and hammer. If the motor does not easily go back onto the shaft and you cannot turn the motor by hand, you need to tamp the replacement part down some more. The part ordered was correct and on-line instructions were very helpful.

Agitator Not Working

  • Customer: david from morehead city, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Went right by the video, and it worked great thanks

Basket Not Spinning during Spin Cycle

  • Customer: George from Pittsburgh, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

washer was leaking

  • Customer: Cliff from Darien, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
used pliers to remove rings on 2 hoses, popped 2 retaining clips off of old pump, put new one on, hooked up hoses, fastened clips and was done!

Washer would not aggitate or spin

  • Customer: Bryan from West Saint Paul, MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

every time we ran the washer there would be a small pooling of water underneath. a little investigation indicated a leaking pump seal.

  • Customer: John from Mt. Zion, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!

little to no water going to tub

  • Customer: arnold from pompano beach, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
move machine away from wall---shut off water and remove hoses--loosen screws that hold valve on back wall---remove toplid, place to side--diconnect water line at tub----disconnect wires to valve,hot/cold---remove old valve with hose attached---take new valve and place new mount bracket on, little tricky did not line up at first must force plate to slid into plastic slot so screw hold lines up, without breaking new valve---once bracket on replaced all---used tape on inlet valves thread when supply hoses replaced--seems shorter than old valve--but tighten up OK no leaks

no problem

  • Customer: Peter from Tampa, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We followed the instruction from your site on the Internet ( Video-Demo ). Everything was very simple and very easy.Thank you for that , we saved a lot of money .

Agitator stopped turning

  • Customer: DANNY from LINCOLNTON, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
watching the video was a great help, not a perfect match as mine but enough information to get the job done! parts were cheap & they shipped fast. keep coming with the great videos!

Direct Drive Motor Coupling

  • Customer: DAVID from BURTON, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.

top agitator was not rotating properly

  • Customer: Daniel from Hazelhurst, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the repair video on u-tube and followed it. Had trouble separating the top agitator from the bottom agitator after removing it from the washer. I tapped the 4 white tabs on the top with a hammer and screwdriver. Top and bottom separated after that.

Replace hot/cold water inlet valve

  • Customer: Gary from Dallas, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
My washer leaked water in after wash cycle and cloths were wet after spin cycle. The cause of problem was defined in Parts Select trouble shooting guide. Replacement was just as the video described, except this model had two screws on front of control panel and the panel tipped back on hinges. Look at both sides of washers, so when you reinstall the body you know how it should look against the back panel. I didn't slide the whole washer body off, just tilted against a wall. Also, it's not necessary to get behind the washer, so the repair can be done in a tight laundry rooms like mine.

Top of Agitator Wouldn't Turn

  • Customer: Katherine from Call, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!

washer was vibrating badlyt

  • Customer: Michael from Albuquerque, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

machine not spinning

  • Customer: John from Kyle, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Followed an online video. Very informative.
All Instructions for the 11023832100
1,201-1,215 of 1,289