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Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
106-120 of 1,289
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Washing machine shakes violently during spin cycle

  • Customer: James from Asheville, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 17 of 41 people found this instruction helpful
Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...

Loud Screeching noise when draining water

  • Customer: Steven from Port Saint Lucie, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 5 people found this instruction helpful
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.

Lid Switch Screw Mounts Broke

  • Customer: Leo from Compton, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
I had to unscrew 2 screws that held the control panel, then remove the 2 end caps, remove 2 screws that held the control panel to the washing machine. I then lifted the control panel and leaned the lower case forward. All this to get access to the ground screw for the lid mount. It sounds like a lot, but actually it was quite simple. I replaced the old switch with a new one and put everything back together just like new. No extra screws or parts that I could not remember where they came from. Thanks Parts Select. Reading the comments from others helped me to realize that I could do the work without worry. The only problem I had was ordering the correct part. That did not happen until I got the correct part number from the old part.

broken lid switch

  • Customer: Gary from Stuart, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 5 of 6 people found this instruction helpful
I unplugged the machine.
Removed the back panel.
Located the switch, removing it and then following the wire to the plug, unplugging it.
replaced with new switch, plugged it in and replaced the back panel.
Removing and putting the back panel back was the hardest part.

washer wouldn't go into spin cycle

  • Customer: Jesse from Lester Prairie, MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 6 of 9 people found this instruction helpful
After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.

washer not draining

  • Customer: maria from san Marcos, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 6 of 9 people found this instruction helpful
but switch fixed

Cracked drain tube.

  • Customer: Eric from Grand Haven, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 5 of 6 people found this instruction helpful
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.

Washer not agitating

  • Customer: Keith from Erie, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 9 people found this instruction helpful
I looked for a youtube video on how to repair the lid switch. The video was very good but was filmed in a perfect world. My washer sits in a somewhat confined area so getting the outside skin put back perfectly was a bit tricky.

I had a broken fabaric softener dispenser

  • Customer: Brian from Bridgewater, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 4 people found this instruction helpful
The dispenser ring was loose due to the broken plastic dispenser. Replacement was too easy.
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running

shaking on spin cycle

  • Customer: Paul from Milwaukie, OR
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

Water would not stop when washer was filling

  • Customer: Michael from Mundelein, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.

Broken water inlet syphon combined with missing feet was causing water to spill out of the washer

  • Customer: Randy from Atlanta, GA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 11 of 26 people found this instruction helpful
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.

the washing machine would pump the water out, but the agitator would not spin, and it was making noise.

  • Customer: mario from eastchester, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 8 people found this instruction helpful
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.

drum SLAMMING into the back of the washer when sipnning

  • Customer: WILLIAM from DAYTON, KY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 4 of 5 people found this instruction helpful
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago

Despenser fell into drum an cracked,ther after it would not stay on the agitator

  • Customer: Peggy from rockford, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 3 of 3 people found this instruction helpful
Actually I had been out shopping , came home, and my husband suprised me by having it done.

The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.

We use all Sears appliances and they are all about 15 yrs old and still in very good service,

Other than the despenser... we had no other
operational problems.

It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
All Instructions for the 11023832100
106-120 of 1,289