Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
1,171-1,185 of 1,278
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Broken motor coupling

  • Customer: Elwin from Midland Mi MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

There was a loud bang, the smell of burnt rubber, and the washer tub stopped rotating, although all other functions seemed to still work.

  • Customer: Matt from Newark DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Flipped the machine on its front, noticed a pile of black rubber dust, identified where the dust was from. Took some time moving pieces around to get access to the coupling. Finally got it off and saw that 4 of the 6 plastic pins that hold the rubber piece had snapped off. Ordered the part and waited a couple of days (the site said 5-8 days or something but it only took 2). Wife got tired of broken washer spread all over the place but I didn't want to move it until I got the part. It was more challenging to get the part in than it was to take it apart because there's not much room to get your hand where it needs to be. I ended up flipping the machine a few times until I got it where gravity was pulling the motor down, giving me enough access to put the part in. My biggest fear was that the hoses weren't tight enough and that I'd have to take it out again, but it was fine and everything's worked great since.

Washer stopped draining

  • Customer: Bryan from Council Bluffs IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

Drum not spinning!

  • Customer: Lew from Saint Simons Island GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Two out of six interlocking spokes of the plastic flex-coupling hubs had broken off due to years of service. Contributing factors were running heavy bath towels.

  • Customer: Will from Arroyo Grande CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!

would not agitate

  • Customer: art from denver CO
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

Lost the spin cycle and had a rumbling noise.

  • Customer: Brent W from Amelia OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I performed the repair the same as outlined in the video, but I didn't need to tip the washer on the back side. Once I removed the sheetmetal, I was able to swap out the drive coupler, and the new part is a better design than the one that broke.

Drum wasn't spinning during spin cycle.

  • Customer: Douglas from Blue Point NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the directions in the two videos that were provided on your web sight. It fixed the problem and it only cost us about $60.00. We were so thrilled with the results. We were almost ready to go buy a new washer. My wife suggested that we look it up on line and see if we couldn't fix it ourselves before spending the money on a new washer. Was she ever right! Thanks for providing such fine instructional videos.

direct drive motor coupling was broken

  • Customer: Abdel from Roswell NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Friend of mine did it well

washer would spin intermittently

  • Customer: Kristine from Los Angeles CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Parts Select is AMAZING!! It directed us to the correct parts. Ordering was easy. But the best part was the videos. The step by step instruction was a godsend. We followed it, paused it, compared it, did it. We had to battle grease and tight quarters, but got it done. The machine works good. We spent about $65 as opposed to $400+ for a new washer. Great website.

Washer stopped agitating and would not spin water out

  • Customer: Deborah from Brunswick OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
When my 13 yr old washer stopped working the timing was not at all good to spend money on a new one. I have two of my children getting marriied within the next year and funds are tight. I decided to troubleshoot it myself online by googling my problem. I found out what I thought would be the parts I needed, I took a chance and ordered them. The bonus was the videos that you emailed me with the complete installation instructions. I am a banker and a 53 yr old woman ...not exactly a handy man. With your videos I was able to fix my washer by my self for just the cost of parts...so my wedding budget is still in place. I highly reccommend PartSelect for anyone...cause If I can do it anyone can do it! Thank you PartSelect

WOULD NOT SPIN

  • Customer: Robert J from Tidioute PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I WATCHED A U-TUBE VIDEO FROM A REPAIR MAN BY THE NAME OF ANGEL // THIS MAN IS A DETACATED MECHANIC KNOWS HIS JOB //USED HIS DIAGNOSTICS AND THE JOB WAS A PIECE OF CAKE // HE COVERS EVERY ASPECT OF ALL PROBLEMS //// PRAISE TO ANGEL ////

Washer stopped spinning

  • Customer: Jeff from Michigan City IN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
2nd time partselact has saved my ~13 year old washer for a total of ~40$ Entered the symptom and they told me more than likely what to look for and VIOLA ! Would've been easy to spend $200 each time my washer quit working but with a suggestion from a menu and even a video to show me how I revived my old $400 AMERICAN made washer to wash another day. Thank you part select !!

washer was making an awful noise

  • Customer: Jody from Indianapolis IN
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video that was attached to the link where i ordered my part. Seriously, could not have been easier!! Thank you so much!!
All Instructions for the 11023832100
1,171-1,185 of 1,278