Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
91-105 of 1,231
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water overflowing when filling

  • Customer: Marni from Buhl ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 23 people found this instruction helpful
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!

Machine agitated during cycle but would not spin clothes dry.

  • Customer: Kurt from Bremerton WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 5 of 6 people found this instruction helpful
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.

My drain hose had cracked and was leaking.

  • Customer: Miguel from San rafael CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench(Adjustable)
  • 5 of 6 people found this instruction helpful
Once I finally found the part I needed, the repair was very simple and took only a few minutes. Thanks to the very helpful operator to walk me through the diagram to find the corresponding number for the part. I really appreciate your help!

Washing machine shakes violently during spin cycle

  • Customer: James from Asheville NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 22 people found this instruction helpful
Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...

Washer tub off balance and noisy

  • Customer: Gregory from Kent OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
The repair was fairly simple and while it made the spin operation quieter and and a bit more stable, it still gets out of balance. Disconnected power, shutoff supply lines and disconnected them from the unit.

Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.

Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors

Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.

If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.

Severe wobble during spin cycle.

  • Customer: Steven from Dallas GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 5 of 7 people found this instruction helpful
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!

Washer would not work in agitate or spin cycle

  • Customer: yesenia from apopka FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.

I had a broken fabaric softener dispenser

  • Customer: Brian from Bridgewater VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 4 people found this instruction helpful
The dispenser ring was loose due to the broken plastic dispenser. Replacement was too easy.
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running

Spin cycle not working properly; Clothes still soaked when spin cycle finished

  • Customer: Sarah from Columbus OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.

tub oscillation

  • Customer: leonard from phil campbell AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 6 of 11 people found this instruction helpful
placed washer on side and installed new pads
and returned washer upright

Tub did not center and seal was hanging out of tub

  • Customer: James from Nelsonville OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 5 of 8 people found this instruction helpful
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM

Lid Switch Screw Mounts Broke

  • Customer: Leo from Compton CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
I had to unscrew 2 screws that held the control panel, then remove the 2 end caps, remove 2 screws that held the control panel to the washing machine. I then lifted the control panel and leaned the lower case forward. All this to get access to the ground screw for the lid mount. It sounds like a lot, but actually it was quite simple. I replaced the old switch with a new one and put everything back together just like new. No extra screws or parts that I could not remember where they came from. Thanks Parts Select. Reading the comments from others helped me to realize that I could do the work without worry. The only problem I had was ordering the correct part. That did not happen until I got the correct part number from the old part.

Kenmore Series 80 Lazy Spin

  • Customer: Robert from Henrico VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 4 of 5 people found this instruction helpful
Remove metal cover; remove pump, remove motor, remove tub spin assembly; remove transmission. Remove clutch be removing retaining ring. Installation was reverse. No problems, part worked like champ.

Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!

Cracked drain tube.

  • Customer: Eric from Grand Haven MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 4 of 5 people found this instruction helpful
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.

Washer not agitating

  • Customer: Keith from Erie CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 8 people found this instruction helpful
I looked for a youtube video on how to repair the lid switch. The video was very good but was filmed in a perfect world. My washer sits in a somewhat confined area so getting the outside skin put back perfectly was a bit tricky.
All Instructions for the 11023832100
91-105 of 1,231