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Models > 11023832100 > Instructions

11023832100 Kenmore Washer - Instructions

All installation instructions for 11023832100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023832100
976-990 of 1,289
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Cogs worn noisy and unbalanced upper agitater

  • Customer: Edward J from Monee, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.

cogs needed to be replaced

  • Customer: Charles from Madison, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cap and the unit that held the cogs or dogs. Replaced and reassembled. Took about 5 minutes.

Agitator wasn't agitating anything except my wife

  • Customer: paul from san clemente, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pop the top of the agitator off, 3/8th socket to remove the bolt holding the entire Agitator assembly, pull straight up to remove the entire agitator assembly, remove agitator dog assembly, pull plastic retainer holding agitator dogs in, replace agitator dogs, replace plastic that holds them and just put the thing back together. If it takes more than ten minutes you must have stopped for a beer break

Agitator and auger malfunctioning

  • Customer: Hilary from Plymouth, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Disassembled and removed agitator/auger unit by removing center cap, and removing center securing nut. Once on the workbench, further separated auger from agitator unit to access clutch, cam and four dogs. The old dogs had broken into two pieces each and no longer functioned. Upon obtaining replacement dogs, I simply installed them, reassembled the parts and remounted the center auger/agitator unit. Works like a dream.

Agitator would not work

  • Customer: Gregg from Mandeville, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Youtube video

agitator not working correctly

  • Customer: Matthew from Bellmore, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Parts came promptly. Disassemble agitator as per tutorial video on website. Replace locking "dogs" and reassemble. Cheap, effective fix!

washer shook even when empty

  • Customer: Bernerd from Messena, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
replased all the springs

Washer tub leans to one side. ( Not centered.)

  • Customer: Edgar Seabrooks from Philadelphia, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged the washer and removed the two screws from the control panel. Raised the control panel and disconnected the wire connector that connected to the top.Then removed the two spring clips that hold the cabinet to the back of the washer. removed the cabinet from the washer that exposed the frame of the washer. I then replaced the broken spring by pushing the tub of the washer as far as it would go and replaced the suspension spring. Then i reinstalled the cabinet and control panel. Everything worked okay. ood as new.

Pumps but won't spin, leaks, top of agitator doesn't move

  • Customer: Kenneth from Talbott, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
My repair was successful but was not as easy as some have reported. I needed to replace the coupler, but when I tried to remove the pump from the motor, the shaft was rusted and wouldn't budge. I pried and wiggled and used WD-40 to no avail. I ended up taking off the motor and pump as a unit. After replacing the coupler and reassembling the washer, the water pump leaked, probably as a result of all of the prying. To get the water pump off, I had to cut it into pieces, using a hack saw. Even when I got down to the end, I had to peel pieces of plastic off of the rusted shaft. I then had to file and sand the shaft to get it so that it would fit into the new pump. After putting the washer together again and running it through its cycles, I noticed that the top half of the agitator was not turning. I then ordered and installed the agitator repair kit. Through all of this, my orders were all correct and arrived in amazingly fast times. The videos were all very helpful. Even though it was a trial a times, I still saved a pile of money.

noise caused b y broken coupler between motor and transmission during "spin" and not spinning

  • Customer: John P from Brazil, IN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
removed motor and broken coupler... installed new coupler and replaced motor. also removed pump to inspect for sock, etc. that that might have caused coupler to break.. ADVICE: Look for how-to video on YouTube first. Remove outer cabinet according to video by first removing the top control panel and then remove the outer cabinet which exposes the motor and pump. This way you will not have to tip machine up/back and work under it. This repair is made easily by first removing the outer cabinet.

Washer would not spin

  • Customer: Mark from McCall, ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I followed the instructions from a YouTube video, just do a Google search for the make, model, and what the problem is and several videos will come up to pick from. Everything went just as described in the video, took about 10-min to take the motor out, a couple of minutes to replace the broken motor coupling, and another 10-min to put it back together - slick.

Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob

Washer was not spinning.

  • Customer: DEREK from BARNHART, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
It was simple, unbolted the inside laid it down on its back, took four bolts how and replaced parts and reversed the steps. It was super easy and You guys was on top of the shipping. Wife is happy! saved $500!!!!!!

Motor Drive Coupling

  • Customer: Kenneth from Stoughton, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video and that was a great help. I just entered my model number and selected the symptom. 61% of the time the drive coupling is the problem and it was. Ordered the part and got it the next day.

The washer was making noise and was leaving the cloth dripping wet at end.

  • Customer: Kenia from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Before I even watch any partselect videos to do the repair, which I should of from the very beginning, ah, ja, ja, I had already disassembled the back panel "my way" to the washer and trouble shooting the washer with my wife's help. While she tilted the washer backwards, I looked under and we found that the noise was coming from in between top of the motor where the direct drive motor coupling is located and the clutch assembly came together which I learned along with names and functions after watching the partselect installation video. Nice! Once I received the part it took me like 45 minutes to put all back together. Took loose two screws to clips holding the motor, pulled motor of mounting bracket finding the broken piece, replaced it, recouped reinstalling motor onto the motor bracket, clip, clip the two little screws and walla, got the wife her washer back, at bed time rewards, peace of mind the rest was history... Thanks PartSelect for awesome videos and great customer service!
All Instructions for the 11023832100
976-990 of 1,289