Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,216-1,230 of 1,275
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ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

was not agitating

  • Customer: charles from grand island FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

Agitator not agitating (spun freely)

  • Customer: Kelly from Register GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the short video that was in the email with my order confirmation and all turned out well.

Washer would not agitate and noises.

  • Customer: Thomas from Vidor TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

it was so easy, even my wife said she coud'v none it

  • Customer: Manuel from Lincoln CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks

Top of agitator was free to rotate in either direction and did not work properly.

  • Customer: Dean H from KENNEWICK WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.

agitator cogs were badly warn, no agitation when washing

  • Customer: Mary A from Jacksonville FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!

Upper agitator not spinning

  • Customer: Eugene from Oak Island NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Thanks to the excellent video sent with the parts, the repair was quick and easy to accomplish. Thank you !

Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.

  • Customer: Calvin from Homestead FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.

Upper agitator not turning. Making loud grinding noise.

  • Customer: Jim from Aptos CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.

Agitator not working

  • Customer: Kevin from Morris IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.

agitator would not spin

  • Customer: Pat from Breaux bridge LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

Agitator didn't spin but everything else worked.

  • Customer: Kenneth from Phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.

  • Customer: Alan G. from Groves TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!
All Instructions for the 11023812100
1,216-1,230 of 1,275