Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,201-1,215 of 1,286
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Top half of agitator would not work

  • Customer: David from Austin AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
pull off softener dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble

Top of Agitator Wouldn't Turn

  • Customer: Katherine from Call TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!

Slow agitator

  • Customer: Steven from Aurora IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Half inch ratchet extension unscrew remove replace cogs reinstall retainer ring drop back in . Watch how fast agitator spins.

Top half of agitator "Free Wheeling"

  • Customer: Paul from Maple WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I viewed the repair video provided and then dove into the project. I am sorry to say that the time suggested for the fix was a bit misleading. Took me less than five minutes rather than the fifteen minutes suggested. Thanks Parts Select for a great assistance in saving me an expensive repair call!

no spinning agitator in top portion.

  • Customer: jung from river vale NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
took broken agitator dogs out and put new parts in, it was very easy repair.

Top of agitator would't turn

  • Customer: Steve from Laguna Vista TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

Agitator wouldn't turn.

  • Customer: Wayne from Casey IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
This was an easy repair. I used a 7/16th socket on a 8 inch extension to reach the agitator bolt. After removing the bolt, I pulled off the top half of the agitator, leaving the bottom half intact and attached to the washer. After that it was a simple replacement of the agitator directional clutch dogs and then putting the top half of the agitator back in place and tightening the bolt.

unit would not agitator

  • Customer: Fred from Gulf Breeze FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
thanks for the part, it worked!

Agitator spinning, not churning.

  • Customer: Mark from Eldersburg MD
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

top agitator not spining, but bottom ok

  • Customer: John from Irvine CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator

Cogs were stripped

  • Customer: James from Tampa FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

Agitator not turning

  • Customer: Cliff from Humble TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.

would not agitate

  • Customer: Wendi from Rothschild WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
repair went well. video presentation was helpful but our washer was not quite the same as video. we had to print the assembly diagram to visualize the proper order to place the new parts. all in all it was a simple fix.

washer wasn't agitating

  • Customer: Jane from Mason City IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

The agitator would spin around instead of going only one direction

  • Customer: Saul from Berkeley CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.
All Instructions for the 11023812100
1,201-1,215 of 1,286