Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,201-1,215 of 1,275
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Loud screaching noise occured during use

  • Customer: William from East Northport NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed written instructions after viewing repair video. Would have been helpful to know how far onto shaft each drive piece needed to be placed. I should have noted old piece placement, though if this was noted in instructions it would have been reassuring to know what is the proper placement. I also placed machine on its back to align the motor and transmission after new parts were installed on each.

washer would not spin or agitate.

  • Customer: Gerald from White Cloud MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
electric unplugged, removed water lines. two screws on back of control housing removed, tilted housing back, removed two clips on top of washer housing, removed body. tilted washer backward, removed brackets on water pump and electric motor, pulled motor off and removed broken parts on shaft, replaced with new parts. Lining up motor shaft to washer was a bit tricky but time and patience got it togather. replaced brackets on motor and water pump. put washer upright and put body back on the body has to be set on guides correctly or will not set right. replace clips andtilt top down and screw it. hook up water lines, and electric.

Would not spin,but would fill and drain and could hear motor and trans worked

  • Customer: Diana from Sherborn MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow instructions in part repair video from part select,but put washer on back first to see if can access area without removing the whole outer cover we did not even need to do that step only took 20 minutes to replace coupling. The video was great

Washer wouldn't spin and we could see coupling was broken

  • Customer: Sharon from Marina CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We watched the how to video...repair took less than 15 minutes. You can't go wrong if you just watch the easy to follow video! Washer works as good as new.

bushing between motor and transmision broke

  • Customer: NAN from mt carroll IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
watched the video on line showed how to do it took about 45 min no problem

Washer would not always spin

  • Customer: Donald from Metter GA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don

motor running . no spin cycle

  • Customer: joe from loveland OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Tipped the washer on its side and took the pump off then the motor then the coupling.

Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob

Washer would not spin. Coupler was the problem.

  • Customer: Joey from Murrieta CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The video they provide was very easy to follow. The only difference from mines and the video they provided was the top portion. Mines was held by two Phillips screws on the switch housing. The top pulls forward. Everything else went accordingly. Take off switch plugs, take off washer cover, unplug the vacuum line, replace coupler and reinstall. Only thing that took up time was getting water off the floor when I pulled the vacuum line. Use a bucket or do it outside.

Washer was not spinning.

  • Customer: DEREK from BARNHART MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
It was simple, unbolted the inside laid it down on its back, took four bolts how and replaced parts and reversed the steps. It was super easy and You guys was on top of the shipping. Wife is happy! saved $500!!!!!!

Motor Drive Coupling

  • Customer: Kenneth from Stoughton WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video and that was a great help. I just entered my model number and selected the symptom. 61% of the time the drive coupling is the problem and it was. Ordered the part and got it the next day.

burning smell

  • Customer: Lindsay from Loves Park IL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the videos that were very helpful and repaired it my self with no problems its fixed and running like new i took a little extra time to clean all of the washer since i had it apart any ways so the time to fix it was probably was a little shorter i would like to thank part select for all there help and videos it made this job so much easier.

Pumps but won't spin, leaks, top of agitator doesn't move

  • Customer: Kenneth from Talbott TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
My repair was successful but was not as easy as some have reported. I needed to replace the coupler, but when I tried to remove the pump from the motor, the shaft was rusted and wouldn't budge. I pried and wiggled and used WD-40 to no avail. I ended up taking off the motor and pump as a unit. After replacing the coupler and reassembling the washer, the water pump leaked, probably as a result of all of the prying. To get the water pump off, I had to cut it into pieces, using a hack saw. Even when I got down to the end, I had to peel pieces of plastic off of the rusted shaft. I then had to file and sand the shaft to get it so that it would fit into the new pump. After putting the washer together again and running it through its cycles, I noticed that the top half of the agitator was not turning. I then ordered and installed the agitator repair kit. Through all of this, my orders were all correct and arrived in amazingly fast times. The videos were all very helpful. Even though it was a trial a times, I still saved a pile of money.

noise caused b y broken coupler between motor and transmission during "spin" and not spinning

  • Customer: John P from Brazil IN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
removed motor and broken coupler... installed new coupler and replaced motor. also removed pump to inspect for sock, etc. that that might have caused coupler to break.. ADVICE: Look for how-to video on YouTube first. Remove outer cabinet according to video by first removing the top control panel and then remove the outer cabinet which exposes the motor and pump. This way you will not have to tip machine up/back and work under it. This repair is made easily by first removing the outer cabinet.

Washer would not spin

  • Customer: Mark from McCall ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I followed the instructions from a YouTube video, just do a Google search for the make, model, and what the problem is and several videos will come up to pick from. Everything went just as described in the video, took about 10-min to take the motor out, a couple of minutes to replace the broken motor coupling, and another 10-min to put it back together - slick.
All Instructions for the 11023812100
1,201-1,215 of 1,275