Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,171-1,185 of 1,286
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no agitation, no spin, mortor still make noise

  • Customer: Wenliang from Sidney OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
take the cabinet frame out first, take the pump off the motor assembly, take motor out, found the coupling is broken. replace the coupling, put back everything. That's all. Washer start to work immediately.

Agitator and drum would not turn, but water would pump out

  • Customer: John from Prosperity PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on this sight. Fallowed instructions in video and everything went very smooth.

Agitator would not move or spin

  • Customer: Donald from Orlando FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplugged, removed water supply hoses, removed drain hose from washer, laid whole washer on it`s back without removing the cabinet, popped clips off the water pump and laid to side, took two screws out of clips that hold motor on and popped them off with a screw driver, unplugged wiring harness and another single wire on motor and then lifted motor off. Then pried the plastic pieces of the coupling off the the motor and transmission shaft. Cleaned debris off motor and washer, replaced plastic piece to the transmission and set rubber part on plastic. Then replaced new plastic piece on motor and set motor back into bracket and put all parts back on in reverse order. I make it sound hard but was a easy job.

Washer would not spin

  • Customer: Laura from Ocala FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
I Googled "washer would not spin" and came upon the PartSelect YouTube video on replacing the motor coupling. Since this seemed easy enough (and I'm a 40-year-old Mom), I decided to take the washer apart as the video instructed just to see if I could find anything obviously broken or out of place. Low and behold, the rubber gasket around the coupling was broken and indicated the coupling probably was too. I ordered the part through the direct link on the YouTube video and easily put the new coupling on and VOILA! The only thing I'd recommend differently is that you leave the pump alone. It doesn't need to come off to get to the coupling. After wrestling with trying to remove the pump, I left it in place, but not before unknowingly damaging it. I had some rust build-up in there and it made the fit very tight and cracked the part/sleeve the motor drive plugs into. When the washer was reassembled I found I'd caused a leak. But...no biggie. I decided to replace pump, too. Hey, now I know how to! :) Just received that part yesterday and VOILA! It's amazing what you can accomplish with the internet. Don't be afraid of this task, ladies (and gentlemen).

washer pumped water out but would not spin

  • Customer: brian from shohola PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
took the washing machine out of the washroom closet and did the repair in the kitchen

Washer wont spin

  • Customer: jason from prairieville LA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Replaced the clutch - works great. HOWEVER - check the drain pump attached to the motor, there was a small sock clogging it up which also fixed the problem. I saved 600 bucks on not buying a new washing machine!!

Not spinning and noise

  • Customer: Dean from Belleville NJ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
First of all I must say thanks guys for your help, the instructions were right on the money. I first replaced the clutch as per the instructions but found out that the problem was the motor coupling ........ It was broken. I ordered it, followed the instructions and I was a hero in my household. Once more thanks guys.

The washer stopped agitating but the motor can be heard running.

  • Customer: Albert from Bellflower CA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The video installation instruction was clear and very easy to follow. However, after installing the parts and started testing the washer, the water overflowed. It looks like the water level sensor wasn't working. It caused a little flooding in the area where the washer is. I took the control panel apart once more and this time diagnosed the water level sensor and analyzed how it works. After spending almost 45 minutes with, I detached the hose attachment and blew air which caused air bubbles in the inner side of the drum. I bent the hose to hold the air while re-attaching same to the sensor. This fixed the problem and the washer is once more, operating normally. Please include this part to your video instruction. Overall, it took me 8 hours on the project including the cleanup due to overflow.

Washer made an unusual noise and wouldn't spin.

  • Customer: Scott from Austin TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
1. visited web site followed path for symptoms, identified part ordered 2. Dismantled Washer, removed motor, replaced coupling and re-assembled. 3 Tested outside to confirm working order before returning washer to inside location 4. Moved washer back inside.

Washer would not finish rince cycle

  • Customer: Thomas from hamburg AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the step by step instructions on the computer stopping and starting the program as I went. Thanks Partselect

Washer made a spinning/grinding noise when it tried to agitate or spin.

  • Customer: Charleen from Aiken SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watched the video that PartSelect provided on their web site. The instructions were very precise and easy to follow. I watched the video twice and just followed the instructions. I would highly recommend this approach to washing machine repairs. It certainly saved me a lot of money.

Washer would not spin

  • Customer: Mac from Eagle WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed partsselect video repair guide... it went super.

would not wash or spin out

  • Customer: Scott from Coraopolis PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
took off front cabinet removed pump,and then motor and replaced part.

No drive from motor

  • Customer: eugene from sussex NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video and it was very straight forward, very easy and time saving. I just wish the delivery time for the part was that fast (It was a quick delivery).

Quit "Spinning"

  • Customer: Terry from Gray TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!
All Instructions for the 11023812100
1,171-1,185 of 1,286