Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
1,171-1,185 of 1,286
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top portion of agitator free spinning

  • Customer: gregory from camp hill, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed center top cap/sofetner dispenser. Removed center shaft bolt. Pulled off the top agitator section from bottom portion. Inside the upper agitator is the inner housing for the cogs, pushed right out. Remove cog retainer plastic ring. Careful, the cogs freely fall out and it a little tricky when reassembling. Reassemble every (cogs go in only one way), place the upper agitator back down and over lower portion in machine. Now Put the bolt back in place. Here's the tricky part. You will need a magnetic tip driver or socket to hold the bolt until you have it started because it sits in recessed "well" area. I used a dab of regular Elmer's glue from bolt head to socket. Worked like a charm. Be careful not to over tighten bolt. Remember, upper agitator should free spin one direction and "catch" in the apposing direction.

Washer didn't spin one day. Just made a clunking noise.

  • Customer: Stephen from Middlesex, VT
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I first thought that the fan belt came off. Got the cloths out of machine, and tipped on over to look under, where I discovered that there was no fan belt. Looked online for answers, and found that machine was direct drive. Looked around under machine for something damaged or broke. Saw the direct drive coupling was cracked into three pieces. Ordered the part I was 95% sure I needed, and it was at my house in less than 48 hours. Watched a video on how to replace the direct drive coupling. This was amazing and easy to use information. Made me feel like a pro. The video covered everything you could imagine for the repair, step by step. Machine runs now as good as new.

Broken motor coupling

  • Customer: Elwin from Midland Mi, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

Did Not Adgitate

  • Customer: Moses A from Brooklyn, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video step by step and than it became easy

It would not spin or agitate.

  • Customer: Carolyn from Olympia, WA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I googled the problem and up popped partselect.com with the part that was probably needed. The part was priced very low and shipped very quickly. After ordering on Tuesday I received the part on Friday. It was rated as being an easy fix. I watched the video provided and followed the video instructions step by step. The only hard part was snapping the motor clip back into place.

Machine will agitate but not spin

  • Customer: Sara from Winter Garden, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow your repair video, excellent.

There was a loud bang, the smell of burnt rubber, and the washer tub stopped rotating, although all other functions seemed to still work.

  • Customer: Matt from Newark, DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Flipped the machine on its front, noticed a pile of black rubber dust, identified where the dust was from. Took some time moving pieces around to get access to the coupling. Finally got it off and saw that 4 of the 6 plastic pins that hold the rubber piece had snapped off. Ordered the part and waited a couple of days (the site said 5-8 days or something but it only took 2). Wife got tired of broken washer spread all over the place but I didn't want to move it until I got the part. It was more challenging to get the part in than it was to take it apart because there's not much room to get your hand where it needs to be. I ended up flipping the machine a few times until I got it where gravity was pulling the motor down, giving me enough access to put the part in. My biggest fear was that the hoses weren't tight enough and that I'd have to take it out again, but it was fine and everything's worked great since.

Washer would not agitate or spin, but water would drain.

  • Customer: Dan from San Diego, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Super easy repair for my 20 year old washer. I have a really small laundry room and was worried about how much of an ordeal this would be. I had just enough room to remove the housing and get to the motor assembly without putting the machine on its side. The repair was just as shown in the video; 2 clips for the pump, 2 screws and 2 more clips to separate the motor from the transmission. I installed the new coupling and was doing a load of clothes in less than 30 minutes. Great service, fast delivery and low price. I will be coming back to PartSelect for my next repair.

Drive drive couping failed

  • Customer: Brendan from Carrollton, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video the repair looked easy. I took apart the unit per the video instruction, ordered the part and had the washing machine back up and running in 48 hours. Easy and the wife is happy!

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock, GA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

No spin cycle

  • Customer: Stephanie from Frederick, MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

agitator wouldnt move

  • Customer: robert from Roanoke, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

grinding noise wouldnt spin

  • Customer: Johnathan from Mountain Home, ID
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.

washer would not agitate or spin, even after replacing coupler

  • Customer: GEORGE from GERMANTOWN, KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.

Machine fills then just hums

  • Customer: Kevin from Center Point, TX
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After alot of helpful advise from you guys I replaced coupling water pump clutch, and the problem was still their. Then I tested motor capacitor and it appears dead. So I should receive new one tomorrow and hopefully success! I turned machine over and oil leak..so that's where the string with hose and air needle come in handy to put 90weight oil in through breather hole in gear case.
All Instructions for the 11023812100
1,171-1,185 of 1,286