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Models > 11023812100 > Instructions

11023812100 Kenmore Washer - Instructions

All installation instructions for 11023812100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11023812100
976-990 of 1,286
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Agitator spinning, not churning.

  • Customer: Mark from Eldersburg, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

would not wash or spin out

  • Customer: Scott from Coraopolis, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
took off front cabinet removed pump,and then motor and replaced part.

Cogs were stripped

  • Customer: James from Tampa, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

Water pump housing leaking.

  • Customer: russ from davie, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged washing machine and tilted washer back toward wall. Loosened clamps,removed hoses from water pump and drained water into shallow basin. Pried retaining clips up with screwdriver and lifted pump off of motor shaft. Installed new pump on motor shaft and secured pump with retaining clips. Re-attached hoses and secured clamps. Returned washer to upright position, plugged washer in and ran it through a test cycle with no problems. Watched the video on the replacement of the water pump, so the process was very simple.

Water leaking in floor

  • Customer: Kent from Cushing, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Washer started leaking so I carried it out on the back deck so I could still use it until I had time to fix it, ordered pump, it came in about two days, took about ten minuets to fix and put back in the laundry room. I've had this washer and dryer set for nearly twenty years, I do most things myself, ordering online and having the parts waiting on me when I get home makes things so much easier

Washer would not spin

  • Customer: Mac from Eagle, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed partsselect video repair guide... it went super.

the top part of the agitator was not turning

  • Customer: talal from pfafftown, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
7/16 socket you need 8inch extension to reach one bolt.every thing else donot need tools to get to the bolt eazy

water leak when filling begins

  • Customer: Jeffrey from Anaheim, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Shut off water and unhooked lines. Pulled machine out,turned on back to access pump/hoses, noticed crack in pump. Ordered new part which arrived in two business days.Replaced pump which took 10 minutes,hooked washer back up and ran a test load of towels. Perfect.

Water would not pump out of the machine.

  • Customer: Darlene from Madison, AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Last time the washer had this problem, it was the lid switch. Jumped the connector to make sure that was the problem. Ordered new switch. Followed the directions on-line, but did not understand which screw to take out of the back panel of the washing machine. Turns out, did not need that step. Must have a different model than the one used in the demo. Everything else worked exactly like the repair demo.

Agitator wouldn't turn.

  • Customer: Wayne from Casey, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
This was an easy repair. I used a 7/16th socket on a 8 inch extension to reach the agitator bolt. After removing the bolt, I pulled off the top half of the agitator, leaving the bottom half intact and attached to the washer. After that it was a simple replacement of the agitator directional clutch dogs and then putting the top half of the agitator back in place and tightening the bolt.

unit would not agitator

  • Customer: Fred from Gulf Breeze, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
thanks for the part, it worked!

No drive from motor

  • Customer: eugene from sussex, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video and it was very straight forward, very easy and time saving. I just wish the delivery time for the part was that fast (It was a quick delivery).

Leaking a lot of water

  • Customer: Cesar from Canutillo, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Disconnected water and power supply. Turned washer face up and removed pump. Easy to install just 2 hold down clips.

Direct drive pump was leaking

  • Customer: Larry from Ottumwa, IA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed washer cabinet. Unclipped pump and disconnected hoses. Put hoses on new pump. Attached pump to drive unit and reinstalled cabinet.

Worn, leaking drain hose

  • Customer: Mary Jane from Plymouth, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
It was a no-brainer repair. We removed the worn hose and replaced it with the new one. Only variable was that the new clamp was too big for our fitting, so we used the old one. The clamp was the only mechanical thing we did. The best part was the very prompt delivery of the new part and the help finding it from the rep at the company.
All Instructions for the 11023812100
976-990 of 1,286