11022994100 Kenmore Washer - Instructions

Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Went right by the video, and it worked great thanks

Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

used pliers to remove rings on 2 hoses, popped 2 retaining clips off of old pump, put new one on, hooked up hoses, fastened clips and was done!

I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!

watching the video was a great help, not a perfect match as mine but enough information to get the job done! parts were cheap & they shipped fast. keep coming with the great videos!

After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.

watched the repair video on u-tube and followed it. Had trouble separating the top agitator from the bottom agitator after removing it from the washer. I tapped the 4 white tabs on the top with a hammer and screwdriver. Top and bottom separated after that.

I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!

well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

Pulled off old seal. Snapped on new seal. Takes longer to type it than it did to do it.

After 10 years, our washer stopped agitating. While I started looking at new washers on-line, my husband looked at our washer and found that the agitator was slipping because the plastic "teeth" that grab the gear were worn down. I Googled Kenmore washer parts and quickly found Parts Select. We ordered the Agitator Cam Repair kit and were EXTREMELY pleased to see it appear at our door within two days!! In less than 15 minutes, after spending only $32, my husband installed the new parts and, with all honesty, we feel like we have a brand new washer! It hasn't agitated this well in a very long time. Because of this, we saved at least $500 because we didn't need to buy a new washer (which probably wouldn't have been as good as our current one!). Awesome experience--wish everything in life were this easy!!

Video's on parts select are a big help. Just followed the instructions. Only slight problem was the coupling's do not slide easily onto the shafts. I had to use a little lubricant and put a wood block across the opening and tap with a hammer. Maybe a little more than a tap. Also when I was ready to test the repair I found the washer would not stop filling. After much checking I found out on another repair site that the shutoff requires a certain water pressure to work properly. I hadn't opened the faucet fully. Once I did everything worked properly.