11021182011 Kenmore Washer - Instructions

I could not separate the upper part from the lower part of the agitator as easily as it was shown on the video. Then I realized I would have to physically cut the horizontal tab of the upper agitator from the vertical tab of the lower agitator (they were manufactured as one part), and leave the vertical tab intact. Once I did that, I was able to remove the upper assembly and replace the worn out parts. I then installed the repair kit in the existing upper agitator, aligned the slots of the repair kit with the existing lower agitator vertical tabs and tightened the bolt. The machine is 22 years old! Works great!

watched video on facebook, and followed the instructions,one of the easies repairs I have had to do in a long time.

removed the aggitater and the replaced coggs, no difficulties at all ,thanx for the very quick parts delivery

I watched your'e easy to do repair video and it was so easy. I just followed the instructions and it saved me an expensive service call as we live in a rural area. Thank you so much.

very simple fix. if your machine works great, but doesnt agitate, replace those dogs. works like new, for about 10 bucks

Well pop off the plastic cap, remove the nut that holds the agitator on and lify off the unit. Replace the cogs and return the machine to service. I was afraid to even look at this, what an easy repair. The parts were ordered and they arrived at my house the next day, no special delivery or extra postage paid, just prompt service from these folks, they ROCK!

I watched the video on the page with the parts I ordered. The machines were not the same, but the principle was the same. Did as instructed, except for being creative with the tools on hand. It all made sense by the time I got it apart.

Followed Video link to instructions and finished job in 10 minutes. Really easy repair.

1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.

The fix was super easy. The parts were less then the shipping and had my parts one day ahead of the estimated time on the internet. It was a Bing Bang Boom project that saved the fiance and me a few bucks.

well the replacement of the directional cogs was easy, once i was able to separate the the top and bottom half of the actual agitator. What i could not find out about my whirlpool gold was their was 4 plastic tabs that held the whole cog assembly onto the agitator. i could not pull it apart like all the videos were showing, until i took it to a repair shop and he showed me. After i used a hammer with a screwdriver to break the plastic tabs, it popped right apart. The actual repair only took about 30 min. once i was able to get the agitator apart.

all you have to do is watch the video, it does not get any easier then this.

Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.

I took off the top of the agitator, next I took off a cap. I used a long 5/16 socket to take off the one bolt.The part that holds the clogs lifts out pop the two pieces apart, insert the new clogs and put back together.