11021182011 Kenmore Washer - Instructions

watched the video and had the washer fixed in no time!

Well,the repair was actually easy once I read all instructions. My son and I did the repair. After we got the agitator apart my son took his feet(after I told him thats how you get it apart)to separate the bottom agitator from the top agitator. Everything went everywhere. Thank god for Part-Select and their wonderful pictures. We put everything back together and it is working like a brand new machine. THANK-YOU. If we would of read first it would of only took 15 minutes to install. S Brazil

The whole process took about 20 minutes. I popped the cover off the top of the Agitator and unloosened the nut holding the agitator onto the shaft. I then replaced the cogs, which just slipped into place. Finally I replaced the agitator back onto the shaft and tightened the nut and replaced the cap.

Just like the video. Easy!!!

Have replaced the rubber "dogs" in the agitator before. Washer had an extended service contract that expired in 1986. It just won't die.

Replaced them as I saw it done in the video. It made it a piece of cake!

I was expecting to spend $100 or more if not having to go buy a new washer. I found your site and I was like "wow" then I found the Video of the intsual. It could not be any more simple. Entire job took 5 min. And under $4 for parts. All I can say is outstanding and thank you

DIAGNOSIS 1) Popped off the agitator cap. 2) Used a 1/2" socket extension driver to back out the plastic retention nut 3) removed the agitator and poured all the little plastic pieces into my hand 4) googled up the agitator assembly by model number, led me to Part select website 5) identified the plastic pieces as "dog ears" 6) ordered new dog ears for just under $4 REPAIR 1) waited 3 days and got dog ears in the mail 2) had a beer and opened the mail 3) inserted the dog ears into agitator assembly according to the picture on Part Select web site 4) had another beer 5) installed the agitator back into the washer, tightened the retention nut 5) admired my handiwork with another beer 6) washed a load of clothes DIAGNOSIS TIME - about 15 minutes REPAIR TIME - about 4 minutes plus 10 more to drink the beers

I gave the parts to my wife. Then I took them back and fixed the washer .

The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

I had to remove 3 screws from the back of the washer to be able to lift the top. Then remove 3 screws under the lid which held the switch in, unplug the old part and put the new one in. It was quite sinple. The most difficult part was figuring out you have to slide the top of the washer forward a bit to be able to tilt it up.

used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Removed and took apart agitator and replaced directional cogs.

Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.