11021102010 Kenmore Washer - Instructions
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washer shaking
the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23
Parts Used:
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Oralia from DALLAS, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 3 people
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The Agitator in my washing machine wasn't spinning, and was loose.
After researching and learning from the university of YouTube, I ordered new agitator 'dogs' from PartSelect - the rubbery dogs which look like gummy bears, were worn out in my machine and needed to be replaced. These dogs secure the inner part of the agitator. After watching several videos on YouTube, I knew precisely what to do and what I needed. I researched and found PartSelect on-line and they were very helpful and sending me the dogs. It was a very simple fix, and my washing machine now is working like brand new. Thanks PartSelect for all your help and will reach out again for any future self-fix projects!!
Parts Used:
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Anton from BRONX, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 3 people
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Parts Used:
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Kim from MOUNT UNION, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
3 of 3 people
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washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws.
Then reverse the operation to stall the new part. Very easy.
Then reverse the operation to stall the new part. Very easy.
Parts Used:
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JOSE from MILLBURY, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
3 of 3 people
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
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TERRY from WAUKEE, IA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
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Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
Parts Used:
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Maxwell from RINGWOOD, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Non functioning upper agitator
I needed the washer ASAP. I paid extra for the expedited shipping. The parts arrived as promised. I watched the on-line video. I read and followed the included instructions. Removed cap and nut. Pulled out part with "dogs", swapped new dogs and assembly. Re-installed components, I was wary from information gleaned from the video, which warned of proper orientation of "dogs", as they can be inserted backwards. Tightened bolt and re-installed cap. Presto! Repaired washing machine worked as good as new. My coffee didn't even get cold.
Parts Used:
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William from RENO, NV
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
3 of 3 people
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water would drip into tub between uses
Unplugged washer, turn off water to washer, removed water lines from washer, pull washer away from wall, removed about 5 screws from top access panel and remove, used putty knife to release clips from both sides of front control panel and lay forward, removed three screws from valve, disconnect hose from valve. Reassemble in reverse order. Not a bad idea to run a little water into bucket from both supply line to remove any foreign material that may have let lose from shut off valve before reconnecting to washer.
Parts Used:
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Dale from MANDAN, ND
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 3 people
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Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
Parts Used:
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Dan from GREAT FALLS, MT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
3 of 3 people
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Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
Parts Used:
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Jeffrey from CAMP HILL, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
4 of 6 people
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Lid lock not working.
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James from LIVONIA, LA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 4 people
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My washer was always off balance.
I used a jack to lift the tub and unhooked the rods and replaced them. Works great.
Parts Used:
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Tracy from CONWAY, AR
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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out of balance
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Charles from ARVADA, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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Washer would not adgitate
I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose
Joe M. San Jose
Parts Used:
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Joe from SAN JOSE, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 2 people
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Loud banging during spinning
Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!
Parts Used:
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Tom from LONG BEACH, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 5 people
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