11020997992 Kenmore Washer - Instructions

It was really easy, just follow the video. The washer machine sounds like new now.

After alot of helpful advise from you guys I replaced coupling water pump clutch, and the problem was still their. Then I tested motor capacitor and it appears dead. So I should receive new one tomorrow and hopefully success! I turned machine over and oil leak..so that's where the string with hose and air needle come in handy to put 90weight oil in through breather hole in gear case.

don't know, I ordered the part and my husband repaired it. Did not take him long at all.

Tipped the washer on its side and took the pump off then the motor then the coupling.

Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!

I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don

The most helpful hint was the video that I followed to a tee an if not I'd be treading in deep water. Very good but being a rookie it took me a hour an a half to complete, but it was my first voyage, of which should take 30 min if skilled a little bit. End results it works better than it has ever but always remember to keep track of all parts to replace it back in the right position. Thanks Again an I'll be back to see you if necessary for future reference!!!

Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.

Partselect's video on how to replace the waterpump was great, but I was a bit stymied at the beginning as the control panel on my Whirlpool was attached differently than shown in the video. Mine was held on with two Phillips head screws in the back corners of the control panel. Also I'd suggest replacing the tub to pump hose (Part PS334685) at the same time-I wish I did. That hose was coated with crud which I cleaned out the best I could. All in all a pretty easy job-hardest part was getting cabinet back on (put the front bottom under the frame, then lower the cabinet onto the frame.

After removing the body housing for the washer to find the problem, I left the housing off until my drain hose arrived (in 2 business days). Remember to keep your spring hose rings from the old drain hose. Within 10 minutes, I had the new drain hose attached and clipped in to the rear of the machine. Within 30 minutes, my wife was washing a load of clothes. **Reminder: This is a good time to thoroughly clean the areas of your washer that you normally do not get to. Also remember that your first load of clothes washed after the repairs and cleaning should be dark (i.e. jeans or work clothes) should their be any residual dirt in your drum after cleaning.

just like video except to keep cogs in place I inverted upper agitator with all parts and bolt inserted held in place with socket and extension.

I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks

Remove the cover of the washer, pull out motor, pry out motor coupler, replace. May have to hammer with a rubber mallet to get it on. Replace motor and washer cover. We also replace the water pump. It wasn't broken, but since we had the washer torn apart, decided to replace it as well. There are lots of YouTube videos to help you out.

The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.

followed the video on the web site and repair was amazingly easy. I have two of these machines, and this same part went bad about 1 1/2 year ago, so this time i was ready for everything. Took everything apart, got rid of old broken part, replaced with new, and Bam, washer back up and running, less than 30 minutes, I am limited on space in my basement, so i didn't turn machine on its back, i did it in the upright position, just utilized some wood blocks to hold the motor during part change, and a hand spring clamp to hold pump and hoses out of my way after removing the clips that hold it on. It's not rocket science, if i can do it so can you. Good luck