11020972992 Kenmore Washer - Instructions

1. visited web site followed path for symptoms, identified part ordered 2. Dismantled Washer, removed motor, replaced coupling and re-assembled. 3 Tested outside to confirm working order before returning washer to inside location 4. Moved washer back inside.

I followed the step by step instructions on the computer stopping and starting the program as I went. Thanks Partselect

I watched the video that PartSelect provided on their web site. The instructions were very precise and easy to follow. I watched the video twice and just followed the instructions. I would highly recommend this approach to washing machine repairs. It certainly saved me a lot of money.

took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator

Removed the fabric softener dispenser, exposing the agitator cam assembly, removed the agitator cam assembly by removing one bolt, installed the new agitator cam assembly, replaced fabric softener dispenser, done.

The video installation instruction was clear and very easy to follow. However, after installing the parts and started testing the washer, the water overflowed. It looks like the water level sensor wasn't working. It caused a little flooding in the area where the washer is. I took the control panel apart once more and this time diagnosed the water level sensor and analyzed how it works. After spending almost 45 minutes with, I detached the hose attachment and blew air which caused air bubbles in the inner side of the drum. I bent the hose to hold the air while re-attaching same to the sensor. This fixed the problem and the washer is once more, operating normally. Please include this part to your video instruction. Overall, it took me 8 hours on the project including the cleanup due to overflow.

Very easy repair less than 15 min. to complete. The ordering was very easy, and quick shipping. Glad to see parts made in the USA.

First of all I must say thanks guys for your help, the instructions were right on the money. I first replaced the clutch as per the instructions but found out that the problem was the motor coupling ........ It was broken. I ordered it, followed the instructions and I was a hero in my household. Once more thanks guys.

I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.

I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

I watched your repair video and started out like the video suggested but my machine was not assembled like the video so I did it my way it all went well.

I took the cover off the washer off, loosened all hoses and clamps remove old water pump and installed new one.

watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

took off front cabinet removed pump,and then motor and replaced part.