11020936993 Kenmore Washer - Instructions

Parts came promptly. Disassemble agitator as per tutorial video on website. Replace locking "dogs" and reassemble. Cheap, effective fix!

disconnected power cord. disconnected water lines, pulled outer drain hose out of home drain standpipe. tilted unit forward. removed outer drain hose. removed mounting screw for drain pipe with nut driver. removed inner drain hose (defective part) with pliers. installrd new part in reverse order. new part fit like a glove.

Rubber O ring around the Inner Cap was rotted and busted through. Replaced with new Inner Cap Seal. Easy as pie!

take the cabinet frame out first, take the pump off the motor assembly, take motor out, found the coupling is broken. replace the coupling, put back everything. That's all. Washer start to work immediately.

Youtube video

had to take the entire shell off the washer and then it was 2 simple clamps.

Watched the video on this sight. Fallowed instructions in video and everything went very smooth.

Unplugged, removed water supply hoses, removed drain hose from washer, laid whole washer on it`s back without removing the cabinet, popped clips off the water pump and laid to side, took two screws out of clips that hold motor on and popped them off with a screw driver, unplugged wiring harness and another single wire on motor and then lifted motor off. Then pried the plastic pieces of the coupling off the the motor and transmission shaft. Cleaned debris off motor and washer, replaced plastic piece to the transmission and set rubber part on plastic. Then replaced new plastic piece on motor and set motor back into bracket and put all parts back on in reverse order. I make it sound hard but was a easy job.

disconnected the power, the water supply hoses and took the drain hose out of the wall. Tilted the washer back, undid the 2 clip,took the pliers slid the clamps back. Installed new pump. Put everything back. Done.

Our washing machine "squealed" as it filled. Only the hot water did it, the cold water did not. The hot water came in real slowly, and the machine made a squealing noice and the hose going into the fill valve would vibrate. When I ordered the part, on my order confirmation email there was a link to a video showing how to replace the fill valve. It literally took my less than 30 minutes to replace the part. The only thing that was different on my machine was the screws holding the controls on. Mine were hidden under a plastic cover on the front that I had to snap off. Other than that slight difference in screw location, everything in the video matched up perfect with my machine. With the new fill valve the machine fills in 1/2 the time. We hadn't really noticed how slow it was filling until the squealing noise started. After changing the valve, the difference in fill rate was very apparent. I'm sure the 15 year old valve was full of sediment and minerals. Works like new now.

I followed the video on replacing the direct drive coupling. It was easy to follow and gave step by step instructions for screw locations, fastener and part removal and installation.

Friend of mine did it well

Since I live in a condo (upstairs unit) flipping the machine was not an easy option. So I was faced with having to get the remaining 2-3 gallons of water out of the drum. I rigged something up and collected 80% of the water, but be prepared for a mess. I was and it wasn't a big deal, just took more time. Once part was removed, I got online to find the part- which ranged in price from $67 at a local appliance part distributor to $49 from SearsDirect including postage. Parts select came in at $37 with freight and the part swapped out perfectly- just 2 clips that hold the pump on and 2 hose clamps (I used slip-joint pliers which works well). I checked YouTube for a video first and lo and behold, there was a video about a whirlpool water pump replacement, which helped some. Job went well and I didn't have to replace a $1200 all-in-one.

When I pulled the machine out, I noticed one of the suspension springs on the floor. I followed the video supplied by PartSelect.com and suggestions by other folks. I started with the spring that was missing, which was a mistake since I did not know that there are custom spring clips which hold the spring to the drum. Once I found the missing part the installation was very easy. I used the suggestion by another post, of wedging a block of wood between the back of the machine and drum, to relax the rear suspension spring, which eliminated having to remove the back of the machine or tipping the machine on the back to get at the screw. I will always look to PartSelect.com for any future appliance repairs. You are the greatest

I installed the inlet valve, and it still overflowed. Then I connected the plastic hose from the water level sensor that had came off, to the water level selector and it worked fine