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11020912990 Kenmore Washer - Instructions

All Instructions for the 11020912990
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washing machine cycle stopped completely after wash cycle.
I dipped most of the water out of the machine because it was heavy, and needed to be moved out from wall. Always unplug the machine, and cut the water valves off. I pulled the two plastic end caps off the control panel, unscrewed the two philip screws from the ends of the control panel, flipped the control console up, and backwards. unscrewed the ground wire screw in the back. popped two"S" clamps holding the metal cabinet to the back panel. tilted the metal cabinet forward, lifted it from around the tub, unscrewed the two screws holding the switch, and ground wire. replaced the switch. oh, you must unplug the connector before tilting the metal cabinet. reverse the procedure. make sure you plug the connector up before you pull the control panel back into place. I cleaned, and vacumned the dust and dust inside the machine. so it took a little longer than usual. about an hour. Very easy job, but kind of cramped quarters for me. machine runs like new.
Parts Used:
Lid Switch Assembly
  • james from madison, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water dripping slowly into washer tub
Looked at the video instructions on the web site, then noticed my model was slightly different. Switched to YouTube. Searched "Water Inlet Valve Replacement Whirlpool Washer". The repair was faster than advertised (40 minutes total). Less time than waiting for a repair person... Very good delivery service from Part Select. Will buy again!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Paul from Redwood City, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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No spin on spin cycle
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!
Parts Used:
Drive Block - 2 5/16 Inch High
  • Thomas from Port Jervis, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
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agitator cogs
Fairly simple just had to take off agitator top. Unscrew a plastic bolt using a 1/2 socket extension. Pull that part or which had a spring under it take out agitator hold which your old ones probably have broken off from take them replace with new ones and put every thing back reverse order. .
Parts Used:
Agitator Directional Cogs
  • Evelyn from Rochester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Agitator stoped turning, needed to replace directional cogs
It's pretty easy all I had the news just pop off the, frabric softner container, but the small plastic cap could not be pulled out by hand or neddle nose plyers. I used a hex key to hook under the plastic loops and gripped the other end with vice gripps. After the plastic cap came off I used a socket wrench to remove the one bolt and this only came out very easy. Then remove the small cylinder and had a directional COGS and it was easy to replace and reassemble
Parts Used:
Agitator Directional Cogs
  • Dawson from Fort Benning, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Water would not flow on rinse cycle
Removed housing from washer to gain access to bad water inlet valve, removed old inlet valve, installed new valve using your instruction video and now the washer I bought back in 1994 works like new. Thanks PartSelect for your great service and FAST DELIVERY of part.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Kenneth from St. Ann, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water inlet was faualty and y'alls new one did the trick. Thanks
Took back of washing machine off and put the part on.Easy
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Larry from Harrison, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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washer would not drain or spin, it would however fill and agitate.
to replace part i had to take main outer cover off of w asher,part was located under the side edge of lid.snapped part out of clips,nutdriver to remove ground wire and it was off.same thing to put back together..i am a 54 year old woman .it was an easy repair
Parts Used:
Lid Switch Assembly
  • monica from Pekin, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Water pump was leaking
Remove two screws at the back of the control panel and slide forward to release the hooks, unplug the door switch then swing it over the top toward the back. Remove two fasteners at the top holding the case in place with a screwdriver. Slide case toward front of machine and remove to expose the pump. Remove two clips and two hoses from pump. Installation is the reverse of these steps.
Parts Used:
Direct Drive Water Pump
  • Jim from Elon, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Stop Agitating
Leaned the washer back to get at the bottom, removed the water holes, removed the water pump, removed the motor, replaced the direct drive motor coupling. Put it back together and it's all good. No clutch or drive problems. Simple fix.
Parts Used:
Clutch Assembly
  • Glenn from Wheaton, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Tub will not spin, agitator does not work. Already replaced the drive coupling
I generally followed the video. Disconnected the water hoses, removed the front, laid the washer on its back. My water pump is rusted onto the motor shaft so I left it in place. I removed the water pipes from the pump then removed the pump/motor/gearbox as one unit. Watch out for more water than you think being released from the pipes and pump!! Everything works well with the new clutch fitted.
Parts Used:
Clutch Assembly
  • Raymond from Chagrin Falls, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Noticed the agitator was not engagine and slipping
Took the softener mechanism off by pulling upward. Pried off the cap to the agitator with a screw driver then removed the center bolt with a nut driver. This did take a little effort since it had never been removed. Pulled the agitator out of the washer and cleaned all the parts of any soap residue accumulated over the years. Took the agitator and stood it on the floor placing both feet on the sides and pulled it apart. there is a ring inside that popped out along with the top part of the agitator and the small cogs fell out. Cleaned the two pieces and replaced the cogs, holding the main part upside down lowered the agitator bottom into place matching the four grooves after snapping the unit together slide the cog cover into place and gently replaced the agitator back into the washer and replaced the bolt tightly. Then snapped the softener attachment back into place. This required a good bit of pressure but snapped right into place. Done job. Saved a lot of money and a simple fix to a problem. Agitator now works just as it should, no slippage at all. Took about 30 min all together. You can go online to find installation directions for any brand washer that has a full size agitator.
Parts Used:
Agitator Directional Cogs
  • Wynona Roberts from Zwolle, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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There was a buzzing sound when washer was turned on and did not work in spin cycle.
First let me say that I received the within 24 hours from when I ordered it online. Disconnected electric and water hoses .Removed screws on the top control panel then flipped it back from washer housing . Removed washer housing to expose main motor. Removed motor clips and screws . Removed motor coupling . Installed new coupling . Put it all back together . Works great!
Parts Used:
Direct Drive Motor Coupling
  • William A. Thompson from royersford, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Poor agitation
Thurs. followed video directions, found the dogs to be defective and around 2 pm ordered dogs on line. To my surprise, on Friday around 11 am the dogs arrived. My husband installed them and the agitator is fine. I was so amazed at how quickly the dogs came. The machine was ready to go in less than a day. Thank you for your efficiency.
Parts Used:
Agitator Directional Cogs
  • Mary from Cornwall, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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No problems at all, the video was so easy to follow
I was so happy when I finish the job , the video was so easy to follow and didn't have any problems at all . Thank you
Parts Used:
Lid Switch Assembly
  • hugo from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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All Instructions for the 11020912990
1291 - 1305 of 1451