11020894991 Kenmore Washer - Instructions

Removed the actuator cap which gives you access to the screw that holds the clutch dog assembly in place. Once the screw is removed the assembly lifts right out. The clutch dogs have a small retaining band that holde them in place. Once removed the dogs slip right out. Replace the old dogs and reverse the order of the removal process. Very easy.

pull off softener dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble

Pretty simple task, and pretty much followed hints in the video provided by the web site. Unit worked fine after replacing the parts. Most awkward part of the job was getting cabinet back into position to secure to the base. A bigger working space or a second pair of hands would have helped in securing cabinet. Only took over two hours (working slow) because cabinet kept sliding out of position while trying to secure.

I went on your website and saw the video on how to take the lid switch of and I just follow instruction it was real easy I was finish in minutes thank you for your help.

Turned washer on back, inspected pump area for leak and found crack in pump. Replaced cracked pump with new pump from PartSelect, which arrived promptly. Washer was only down for 3 days and turnup only cost me the price of the part.

Based on the excellent professional video instructions attached on the order delivery verification from PartSelect, I followed the step by step Lid Switch Assembly installation process as shown on the video which was specifically geared for Kenmore 80 series. My installation turned out flawless and the machine was up and running in about 45 minutes.

Saw your video on how to install a waterpump. It made my life very easy.

Wacthed repair video online found problem ordered part 3days later part came installed worked like a charm smootest repair ever thanks john I told a neighbor about your service

this repair was really easy to do and did not take long. i used the video on whirlpool.com made it really easey. washer works like new.

I used the flat screwdriver to pop off the top of the agitator. then I used my socket wrench with extension to remove the bolt holding the top of the agitator to the bottom agitator. I pulled out the small piece that holds the agitator cogs. The agitator cogs were sheared off. I used my screwdriver to remove what was left of them, cleaned up the unit, then installed the new cogs. Re-insert the piece into the agitator unit and tighten the bolt back. Popped the lid back on top and ran a load of laundry to test. It works perfect! Although the teeth are pretty worn on the agitator as well, so I'm looking to buy a whole new agitator unit next. Very easy fix!!

Friend of mine did it well

I pried up the top timer setting box. Removed two screws on the back pried up the two clamps and disconected the door sensor. removed the outer case and removed the water pump. Put all the parts back on reverse order and was back in working order.

Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.

Removed control panel and rear panel replaced valve. Checked all grounds and connectors. Works like new.

I was thrilled that the agitator parts were so easy to replace, but that didn't totally fix my problem. I looked underneath the washer and found black rubber shavings from a worn part and looked online and found that the problem was most likely the Direct Drive Motor Coupling. I watched the video and ordered the part. The coupling was actually broken. After replacing the part, the washer works great...better than it has in years. I think I will work on our dryer now.