11020412991 Kenmore Washer - Instructions

We followed the step by step video that you had posted for those parts. It is now working wonderfully. The repair man had told us it could not be repaired. Thank you so much for having these do it yourself instructions.

thought at first it was the drain hose then found out it was the direct drive water pump, video was great~! had no clue it was that easy, up until i put the cover back on the front of the washer machine, wasnt as easy as i thought, but after 30mins of cursing i managed to get it back on, washer runs great with out a drip, very happy!!! thanks partselect couldnt have done it without u !!!

Followed the video did not need to tilt machine over. Layed on floor it was more comfortable. The most difficult part was putting back on the tension band on top that's because I got a little tired on the food. Thanks for all your help. I bet I saved over $250.00 if a service tech came to fix this. You guys are the best

Once you take the housing off it's only two clips to remove the water pump from the motor, then two screws and two more clips to remove the motor itself. One issue I ran into was the new coupling was hard to put on, so the first time I did I overheated the motor because it was binding (was also very hard to get the motor back on). After taking it apart again, and slightly tapping both couplings with a hammer the motor went on very easy and washer works like a champ!

I followed the instructions on the video...just a few things were different because my washer was so old..But its working good as new! Thanks!

I watched the video once, ordered the part, watched it again when the part arrived, went downstairs and made the repair. The video was exactly correct! Hardest part was getting the washer case back in place, and that just took a few minutes. Excellent video!! I will check back here the next time I have a repair to make!! Thanks so much.

Taking the washer apart was no problem. I just looked on the Internet for a few tips. When removing the valve there was a little water leakage which could not be prevented. When replacing the valve it was not an exact match so I had to install the included bracket. The hard part was reinstalling the washer frame. You have to get both sides lined up to it on the bottom frame. That part would have been easier with another person. After finishing everything worked fine.

Removing the led and disconnected the wires and the unscrewed the valve assembly and removed it and reversed the steps putting it back together.

I took apart the cover of the washing machine, remove the back, and disconnected the hoses , also disconnect the controls,remove the pump and the motor,which are ben hold by two brackets, then proceed to remove the old parts and insert the new ones, the only problem is that they fit too tight and I used a round tool to insert the new ones, after that i put everything together and bingo, the machine is working already.

Your video was very helpful in showing steps for repair so I didn't have to discover how to disassemble. The old Direct Drive Motor Coupling had three broken couplers on one side and a cracked center on the other. New Direct Drive Motor Coupling was a much improved design that should last even longer than original. The couplers metal sleeves and overall thicker part was what original should have been.

I Googled "washer would not spin" and came upon the PartSelect YouTube video on replacing the motor coupling. Since this seemed easy enough (and I'm a 40-year-old Mom), I decided to take the washer apart as the video instructed just to see if I could find anything obviously broken or out of place. Low and behold, the rubber gasket around the coupling was broken and indicated the coupling probably was too. I ordered the part through the direct link on the YouTube video and easily put the new coupling on and VOILA! The only thing I'd recommend differently is that you leave the pump alone. It doesn't need to come off to get to the coupling. After wrestling with trying to remove the pump, I left it in place, but not before unknowingly damaging it. I had some rust build-up in there and it made the fit very tight and cracked the part/sleeve the motor drive plugs into. When the washer was reassembled I found I'd caused a leak. But...no biggie. I decided to replace pump, too. Hey, now I know how to! :) Just received that part yesterday and VOILA! It's amazing what you can accomplish with the internet. Don't be afraid of this task, ladies (and gentlemen).

Super easy following a You Tube video and Part Select guidance. The part was perfect and it was the exact same part Sears was will to charge me twice as much for! I will absolutely go to Part Select for all me repairs.

Followed the video instructions supplied with the email from Partselect, the video was very helpful and made the repair simple and fast

pulled washer away from wall unplug elec cord turn water off removed hoses pulled back of washer apart unpluged con on old valve removed small hose unbolted old valve installed new valve and hoses put all together tested with washing a load works perfect now only took 30 min to do repair very nice .

watched video and followed instructions, no problems.