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11016984500 Kenmore Washer - Instructions

All Instructions for the 11016984500
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agitator was not agitating all the time it would skip
I took off the top of the agitator, next I took off a cap. I used a long 5/16 socket to take off the one bolt.The part that holds the clogs lifts out pop the two pieces apart, insert the new clogs and put back together.
Parts Used:
Agitator Directional Cogs
  • Heather from Roy, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Screeching noise, would not drain at all.
Got on the PartSelect website and diagnosed the problem, purchased the replacement part, received the part in 2 days....very quick. I simply watched the "how to" video for the part, which was very easy to understand, and followed the instructions and was able to take out the old part (found it to be broken), replace it with the new part and fixed the washer. It took about 40 minutes, and everything works great. Easy, cheaper and faster than calling a repairman.
Parts Used:
Direct Drive Motor Coupling
  • Dave from Hermosa Beach, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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pump leaking
Unscrewed and flipped back control panel. Unplugged lid switch and removed fron/side/lid sheet metal. Disconnected hoses from the pump, removed pump retaining clips and switched to new pump. Reversed procedure, plugged machine back in and everything worked like new. There was no need to lay the machine on it's back as instructed by the video. It would helped pins that hold the sides in place (at bottom rear) where about an inch taller.
Parts Used:
Direct Drive Water Pump
  • David from Erlanger, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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failure of agitation and spin, pump works
According to the video on your site with adaptation to the exact model. More time spent in removing/replacing the cover than any other part of the job
Parts Used:
Direct Drive Motor Coupling
  • Max from Redmond, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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broken coupler between motor and transmission
I watch the video clip
Parts Used:
Direct Drive Motor Coupling
  • gregorio from suamico, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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plastic part of coupling was broken
The new coupling parts are better made than the original parts. It was difficult to disassemble motor unit to get at the the old coupling, but once that was accomplished, the new coupling installed pretty easily. The machine is working fine now.
Parts Used:
Direct Drive Motor Coupling
  • Judith from Concrete, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
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Severe water leak.
Laid machine on side, removed pump (stubborn),installed new pump. Set back up. Worked great.
Parts Used:
Direct Drive Water Pump
  • Robert from Chester, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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agitator cogs were worn
watched the video and had the washer fixed in no time!
Parts Used:
Agitator Directional Cogs
  • dave from delphi, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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top agitator quit agitating
Well,the repair was actually easy once I read all instructions. My son and I did the repair. After we got the agitator apart my son took his feet(after I told him thats how you get it apart)to separate the bottom agitator from the top agitator. Everything went everywhere. Thank god for Part-Select and their wonderful pictures. We put everything back together and it is working like a brand new machine. THANK-YOU. If we would of read first it would of only took 15 minutes to install. S Brazil
Parts Used:
Agitator Directional Cogs
  • Sylvia from Alamogordo, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Agitator was not working properly, would barely spin.
The whole process took about 20 minutes. I popped the cover off the top of the Agitator and unloosened the nut holding the agitator onto the shaft. I then replaced the cogs, which just slipped into place. Finally I replaced the agitator back onto the shaft and tightened the nut and replaced the cap.
Parts Used:
Agitator Directional Cogs
  • Edward from Andover, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Will not agitate
Just like the video. Easy!!!
Parts Used:
Agitator Directional Cogs
  • Scott from Corbin, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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washer quit agitating & spinning
The repair was really simple. I loosened pump & hose .Removed old defective parts.Installed new parts which were 10 times better enginered than original ones. Thank you for your help & quality parts. Jim Merrick Crystal River Fla.
Parts Used:
Direct Drive Motor Coupling
  • james from beverly hills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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water leaking
no problem. watched the video which was somewhat different but definitely on course. then took apart installed new water pump and reassembled. success wife happy!!!
Parts Used:
Direct Drive Water Pump
  • tom from fullerton, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Pump sprung a leak
used the pliers to remove the hoses, Then used the screw driver to remove the metal retainers.It only took two days to get the parts delivered. even with 5 to 7 day delivery.so don't pay for next day delivery if you don't have to. When I got the part in it only took a couple of minutes. Use the pliers to install the hoses, then you can just use your hands to put the retainers in place.
Parts Used:
Direct Drive Water Pump
  • Ricardo from Tracy, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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agitator did not turn during wash cycle
used the exploded parts section to find problem. started from top and removed caps and covers to access the bolt and agitator cog assembly. watch for cover locations and its prety simple. AC
Parts Used:
Agitator Directional Cogs Agitator Bolt
  • Adam from Linden, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the 11016984500
871 - 885 of 1005
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