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Models > 11016964502 > Instructions

11016964502 Kenmore Washer - Instructions

All installation instructions for 11016964502 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016964502
931-945 of 985
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water pump was leaking

  • Customer: donald from berryville, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
It went very easy and the part was right very easy job to do saved a lot of money thanks to you thanks a lot

water leak in under washing machine towards the front

  • Customer: Raul from Round Rock, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Disconnect water supply hoses, water drain hose, power cord. Move washer into position to lay on it's side. Use pliers to remove hoses on direct drive. Pull direct drive away from electric motor, replace with new direct drive. reconnect washer in it's place. done.

leaking

  • Customer: EDWARD from SUNLAND, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
very easy I followed the Parts Select video that's posted at the site,and covered the replacement very good.Thank You very much.

washer was leaking

  • Customer: maurice from conyers, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
My 15 year old daughter did the repair.

Water pump was cracked and leaking water

  • Customer: Wes from Dallas, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Turned washer on back, inspected pump area for leak and found crack in pump. Replaced cracked pump with new pump from PartSelect, which arrived promptly. Washer was only down for 3 days and turnup only cost me the price of the part.

Leak from waterpump

  • Customer: Ronald from Tewksbury, MA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Saw your video on how to install a waterpump. It made my life very easy.

Washer Leaking Water

  • Customer: John from Rifle, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Wacthed repair video online found problem ordered part 3days later part came installed worked like a charm smootest repair ever thanks john I told a neighbor about your service

replace the impeller

  • Customer: Robert from Trinity, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Put washing machine on it's back giving easy access to the bottom and the impeller. Removed hoses, clamps on the pump and it slips off. Put on new pump, hoses and clamps...job was done. Stood the machine upright and reconnected the inlet hoses with new washers.

Washer Leaked At Bottom

  • Customer: Thomas from Stone Mountain, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

Washer developed a leak

  • Customer: Donnie from Newport, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched your repair video and started out like the video suggested but my machine was not assembled like the video so I did it my way it all went well.

Washer leaking

  • Customer: James from BOYNTON BEACH, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I took the cover off the washer off, loosened all hoses and clamps remove old water pump and installed new one.

The agitator had stopped working

  • Customer: Jack from Matthews, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

No spin on spin cycle

  • Customer: Thomas from Port Jervis, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!

agitator broke

  • Customer: Joseph from Kalkaska, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

The hot water male outlet was cracked and leaking.

  • Customer: Wanda from St Louis Park, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
We found a significant leak in the back of the washing machine. We found the hot water male outlet was cracked and leaking. As we attempted to remove the hose the outlet broke off. My husband isn't the handyman like a professional however he can work a work a wrench and is good with taking things apart and putting them back together. He unplugged the washing machine to remove the electrical hazard first. Then he began removing the top control piece and onto the back panel removal. In total there were 7 screws removed. The last screw held the hot/cold thermostat.The piece came out easily and unplugged easily. Important to make sure you know which plugs came from which connection mark them. There is a total of 6 wires. My husband removed the water hose clamp that connected the thermostat to the two water inlets. He removed the piece and went through the same steps in reverse. In total he had it apart and back together fully functional in about 30 minutes. The piece we got shipped saved our rear ends. Replacing the piece was easy peasy lemon squeezy. We didn't have to buy a new washing machine. The piece came overnight and my machine runs like a champ. Awesome deal on the replacement part and it was in stock and easy to install.
All Instructions for the 11016964502
931-945 of 985