Models > 11016962501 > Instructions

11016962501 Kenmore Washer - Instructions

All installation instructions for 11016962501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016962501
916-930 of 934
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Pump was leaking water around the seal.

  • Customer: Terry from Goshen IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the repair video that came with receipt. Removed two screws from power head, folded out of the way. Removed two large clips holding outer shell on and removed outer shell. Tipped washer back towards wall. Removed two clips holding pump on to motor shaft. Removed both hose clamps, drained hoses onto towel. Aligned new pump onto shaft and did a reversed assembly of above items. Works great!

Water leaking onto floor when in use

  • Customer: Troy from Myrtle Beach SC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video instructions supplied with the email from Partselect, the video was very helpful and made the repair simple and fast

water pump went out

  • Customer: Melissa from Westville IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
had to take the entire shell off the washer and then it was 2 simple clamps.

water leak

  • Customer: KYLE from MT JULIET TN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced water pump

water pump quit workding no water would drain

  • Customer: Tim from Whitesburg TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...

Water pump was leaking

  • Customer: Michael from Spencerport NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!

Water left in basket at end of wash cycle-not draining

  • Customer: Paul from Oakdale MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Since I live in a condo (upstairs unit) flipping the machine was not an easy option. So I was faced with having to get the remaining 2-3 gallons of water out of the drum. I rigged something up and collected 80% of the water, but be prepared for a mess. I was and it wasn't a big deal, just took more time. Once part was removed, I got online to find the part- which ranged in price from $67 at a local appliance part distributor to $49 from SearsDirect including postage. Parts select came in at $37 with freight and the part swapped out perfectly- just 2 clips that hold the pump on and 2 hose clamps (I used slip-joint pliers which works well). I checked YouTube for a video first and lo and behold, there was a video about a whirlpool water pump replacement, which helped some. Job went well and I didn't have to replace a $1200 all-in-one.

direct drive water pump

  • Customer: leon from hialeah FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
very well the part was easy to install and the part was easy to find on the diagram furnished by parts select

washer leaking even after washer was turned off

  • Customer: Vicky from Sairdealin MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
my husband looked at it and seen that the pump was leaking so we got on the internet and found Partselect found our part ordered it got it in 3 days my husband didn't have to take the base off he just reached in and took of the brackets off the old pump and put on the new .took about 15 minutes. thanks you very much for helping us we did watch the vedio which was good but he wanted to try it his way (you know men). and i'm glad to say it worked.

Washer Leaking

  • Customer: Kathy from Springfield OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
This is a not for men only job. The worst part was taking the flimsy, rusty-on-the-inside case on and off. If you've never done it before, I would recommend photographing each section that you take apart so you can more easily see how it goes back together. The video is a great help for general ideas, but unless your model is exactly like that one there may be other parts. Wiggling the clamps off the hoses wasn't easy as the wrench kept slipping of the clamp ends. Finally I figured out that a wrench that clamps on and stays put was the right answer. Replacing the pump was easy--just like in the video. Now I have a secondary problem: the water now gushes out of the standpipe when the water exits the tub. I think the pump is better than the last one even before it broke, so the water is coming out too fast. I found a little part that makes the exit hole on the drain hose a lot smaller, plus I covered it with a stocking in case the part came flying off. Last time I tested it only about a cup of water came out of the pipe. I think there may be air in the pipe, so I have some things to try for that but at least I feel like I'm going in the right direction. This site is great--I already paid for one professional repair and the washer isn't worth another one but I'd like to keep it running for a few more months anyway.

Water leaking from under the middle of the front panel.

  • Customer: richard from new holland PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the Partselect website. Appled the same technique for my machine and the repair was just as easy. Unplugged the washer, removed two screws from the top panel, flipped it up and removed the two brackets that hold the cabinet in place. Removed the cabinet, the pump is right in front held on by two clamps. Removed the clamps, unhooked the hoses, put the new pump in attached the hoses and the clamps. I then put the cabinet back together and the repair was complete, wash machine is running again with no leaks.

Had water leaking from pumpon floor

  • Customer: Edward from Mecosta MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Water pump had a leak near the central motion core

  • Customer: Catherine from Prescott AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

Water Pump leak

  • Customer: Steven from Rossville GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised

Water leaking from under the front of the washer

  • Customer: Nathan from Lebanon TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.
All Instructions for the 11016962501
916-930 of 934