Models > 11016962501 > Instructions

11016962501 Kenmore Washer - Instructions

All installation instructions for 11016962501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016962501
751-765 of 971
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Leaking Direct Drive Water Pump

  • Customer: Robert from Maricopa AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.

Leaking water in front when washer was filling

  • Customer: Pat from Dripping Springs TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.

leaking

  • Customer: Timothy T from Rochester NY
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Two screws on the back of the washer releases the top control panel. Then unplug one plug and hang the top over the back of unit. Two clips removes the sides and top which gives you access to the pump. You then remove the two hose clams and the hoses and two more clamps hold the pump on. Reverse the process hook up the water and plug it back in.

Small amout of water leaking from the bottom of washer.

  • Customer: Nathan from Aubrey TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
This was a simple repair. I simply placed washer on its back. Then used some channel lock pliers to remove the clamps and hoses. Released the clips holding the pump in place. Removed the pump. Reversed the order and it was complete.

Water leaking only with washer running.

  • Customer: Jerry from Mobile AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Tilted the machine back. Done carefully the hoses can all stay connected. Removing the pump from the motor first makes it easier to access the clamps on the hoses. Be sure to have a pan handy to catch the excess water out of the drain hose when you disconnect it. Connect the hoses to the new pump. rotate the shaft on the motor to line it up with the hole in the back of the pump. Clip the pump back in place, set the washer back in place and it's all over. It took me more time to file this repair story than it did to perform the repair.

seal on the pump went bad

  • Customer: samuel from fancy farm KY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Popped the drain lines off the old pump....installed the new pump....reattached the drain lines.....worked like brand new...praise God! :-)

The agitator had stopped working

  • Customer: Jack from Matthews NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

Had issues with removing the inner tub

  • Customer: Bruce from Yankton SD
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Had a lot of corrosion on the shaft area and had a hard time removing the inner tub but after some WD-40 and unprintable words and labor it popped off. Cleaned everything up, shaft, inner drum and outer drum. After that everything was a piece of cake. Thanks for the help!

Washer leaking

  • Customer: Forrest from Oxford AL
  • Difficulty: Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching some on-line vids, I determined it was the center post, or tub, gasket at the bottom. A cheap part, and easy to snap-out the old and snap-in the new - But - I had to dissassemble the washer into individual washer component molecules. Luckily, I'd done this recently to replace the clutch drive, then the motor, then this. Not too bad, really. Washer body off (2 screws and two snap-links); agitator out (7/16" socket on extension); bang off tub nut (heavy hammer and punch); bang off drive block (hammer again); and pull tub up an out. Tub drain disconnected (pliers); pull off level sensing tube; three spring mounts (nutdriver); then just yank tub up. Poke out Centerpost gasket; snap in a new one; reassemble. Piece of cake.

No spin on spin cycle

  • Customer: Thomas from Port Jervis NY
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!

agitator broke

  • Customer: Joseph from Kalkaska MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

machine would knock at the front of the machine on spin

  • Customer: Barbara from Holmen WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video on your site for that part

When the machine was filling with water about 30% of it would miss the tub and run down the back of the machine and on to the floor.

  • Customer: Kenneth from Mahopac NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After removing the front, sides and top of the machine (all one piece) the springs were relativley easy to access. I discover one of the brakets that held one of the springs had rusted and would no longer support the spring. I then replaced the bracket and springs. I Re-assyembled the machine and it work as good as new.

No Agitation

  • Customer: George from Calera AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Have replaced the rubber "dogs" in the agitator before. Washer had an extended service contract that expired in 1986. It just won't die.

The Agitator Directional Cogs were worn.

  • Customer: Kenneth from Plymouth MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Replaced them as I saw it done in the video. It made it a piece of cake!
All Instructions for the 11016962501
751-765 of 971