Models > 11016962501 > Instructions

11016962501 Kenmore Washer - Instructions

All installation instructions for 11016962501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016962501
751-765 of 976
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direct drive water pump

  • Customer: leon from hialeah FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
very well the part was easy to install and the part was easy to find on the diagram furnished by parts select

washer leaking even after washer was turned off

  • Customer: Vicky from Sairdealin MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
my husband looked at it and seen that the pump was leaking so we got on the internet and found Partselect found our part ordered it got it in 3 days my husband didn't have to take the base off he just reached in and took of the brackets off the old pump and put on the new .took about 15 minutes. thanks you very much for helping us we did watch the vedio which was good but he wanted to try it his way (you know men). and i'm glad to say it worked.

Washer Leaking

  • Customer: Kathy from Springfield OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
This is a not for men only job. The worst part was taking the flimsy, rusty-on-the-inside case on and off. If you've never done it before, I would recommend photographing each section that you take apart so you can more easily see how it goes back together. The video is a great help for general ideas, but unless your model is exactly like that one there may be other parts. Wiggling the clamps off the hoses wasn't easy as the wrench kept slipping of the clamp ends. Finally I figured out that a wrench that clamps on and stays put was the right answer. Replacing the pump was easy--just like in the video. Now I have a secondary problem: the water now gushes out of the standpipe when the water exits the tub. I think the pump is better than the last one even before it broke, so the water is coming out too fast. I found a little part that makes the exit hole on the drain hose a lot smaller, plus I covered it with a stocking in case the part came flying off. Last time I tested it only about a cup of water came out of the pipe. I think there may be air in the pipe, so I have some things to try for that but at least I feel like I'm going in the right direction. This site is great--I already paid for one professional repair and the washer isn't worth another one but I'd like to keep it running for a few more months anyway.

Water leaking from under the middle of the front panel.

  • Customer: richard from new holland PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the Partselect website. Appled the same technique for my machine and the repair was just as easy. Unplugged the washer, removed two screws from the top panel, flipped it up and removed the two brackets that hold the cabinet in place. Removed the cabinet, the pump is right in front held on by two clamps. Removed the clamps, unhooked the hoses, put the new pump in attached the hoses and the clamps. I then put the cabinet back together and the repair was complete, wash machine is running again with no leaks.

Had water leaking from pumpon floor

  • Customer: Edward from Mecosta MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Water pump had a leak near the central motion core

  • Customer: Catherine from Prescott AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

Water Pump leak

  • Customer: Steven from Rossville GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised

Water leaking from under the front of the washer

  • Customer: Nathan from Lebanon TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.

Leaky Pump

  • Customer: william from independence MO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Pulled the machine away from the wall about 18 inches. Tip the washer back until resting stably against the wall. Used plies to remove two spring hose clamps. Use the screw driver to remove spring clips. Pulled old pump off and placed new pump on. Replace spring clips and hoses with clamps, and lowered the washer. Done!

Leaking Direct Drive Water Pump

  • Customer: Robert from Maricopa AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.

Leaking water in front when washer was filling

  • Customer: Pat from Dripping Springs TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.

leaking

  • Customer: Timothy T from Rochester NY
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Two screws on the back of the washer releases the top control panel. Then unplug one plug and hang the top over the back of unit. Two clips removes the sides and top which gives you access to the pump. You then remove the two hose clams and the hoses and two more clamps hold the pump on. Reverse the process hook up the water and plug it back in.

Small amout of water leaking from the bottom of washer.

  • Customer: Nathan from Aubrey TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
This was a simple repair. I simply placed washer on its back. Then used some channel lock pliers to remove the clamps and hoses. Released the clips holding the pump in place. Removed the pump. Reversed the order and it was complete.

Water leaking only with washer running.

  • Customer: Jerry from Mobile AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Tilted the machine back. Done carefully the hoses can all stay connected. Removing the pump from the motor first makes it easier to access the clamps on the hoses. Be sure to have a pan handy to catch the excess water out of the drain hose when you disconnect it. Connect the hoses to the new pump. rotate the shaft on the motor to line it up with the hole in the back of the pump. Clip the pump back in place, set the washer back in place and it's all over. It took me more time to file this repair story than it did to perform the repair.

seal on the pump went bad

  • Customer: samuel from fancy farm KY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Popped the drain lines off the old pump....installed the new pump....reattached the drain lines.....worked like brand new...praise God! :-)
All Instructions for the 11016962501
751-765 of 976