Models > 11016942503 > Instructions

11016942503 Kenmore Washer - Instructions

All installation instructions for 11016942503 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016942503
946-960 of 987
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make noise, and slow turn the top agitator

  • Customer: joel from cary NC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
real easy i follow your video step by step those video are great txs,.

Motor coupling broke

  • Customer: Wade from Presque Isle ME
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Once you take the housing off it's only two clips to remove the water pump from the motor, then two screws and two more clips to remove the motor itself. One issue I ran into was the new coupling was hard to put on, so the first time I did I overheated the motor because it was binding (was also very hard to get the motor back on). After taking it apart again, and slightly tapping both couplings with a hammer the motor went on very easy and washer works like a champ!

washer pumped water out but would not spin

  • Customer: brian from shohola PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
took the washing machine out of the washroom closet and did the repair in the kitchen

no agitation, no spin, mortor still make noise

  • Customer: Wenliang from Sidney OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
take the cabinet frame out first, take the pump off the motor assembly, take motor out, found the coupling is broken. replace the coupling, put back everything. That's all. Washer start to work immediately.

Agitator and drum would not turn, but water would pump out

  • Customer: John from Prosperity PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on this sight. Fallowed instructions in video and everything went very smooth.

Agitator would not move or spin

  • Customer: Donald from Orlando FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplugged, removed water supply hoses, removed drain hose from washer, laid whole washer on it`s back without removing the cabinet, popped clips off the water pump and laid to side, took two screws out of clips that hold motor on and popped them off with a screw driver, unplugged wiring harness and another single wire on motor and then lifted motor off. Then pried the plastic pieces of the coupling off the the motor and transmission shaft. Cleaned debris off motor and washer, replaced plastic piece to the transmission and set rubber part on plastic. Then replaced new plastic piece on motor and set motor back into bracket and put all parts back on in reverse order. I make it sound hard but was a easy job.

Would not spin

  • Customer: Albert from Poughquag NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Video's on parts select are a big help. Just followed the instructions. Only slight problem was the coupling's do not slide easily onto the shafts. I had to use a little lubricant and put a wood block across the opening and tap with a hammer. Maybe a little more than a tap. Also when I was ready to test the repair I found the washer would not stop filling. After much checking I found out on another repair site that the shutoff requires a certain water pressure to work properly. I hadn't opened the faucet fully. Once I did everything worked properly.

Basket Not Spinning during Spin Cycle

  • Customer: George from Pittsburgh PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

WASHER STOPPED AND COULD SMELL SMOKE

  • Customer: RONALD from OSCODA MI
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I FOLLOWED THE VIDEO ON REPLACING THE DIRECT DRIVE COUPLING. IT WAS EASY TO FOLLOW AND GAVE STEP BY STEP INSTRUCTIONS FOR SCREW LOCATIONS, FASTENER AND PART REMOVAL AND INSTALLATION.

Water drains but tub does not spin

  • Customer: Richard from Colorado Springs CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I chose to replace the Direct Drive Motor Coupling before replacing the lid switch because of cost and I like to see how things work. Hint: If the tub does not spin and water does drain, replace the lid switch first. That was the root problem. If you do replace the Direct Drive Motor Coupling, watch the video provided by PartSelect. The video saved hours of tinkering around. Follow the video instructions to the point of tipping the unit over to replace the coupling. There is about a quart of water in the unit even after the drain hose is removed. Either move the washer outside before doing the replacement or locate a sturdy pan to allow water to spill into as you tip the unit over. Lucky for me, there were some dirty towels waiting to be washed that were used to soak up the water. When you replace the coupling, tamp down the replacement piece that goes onto the transmission shaft with a large dowel and hammer. If the motor does not easily go back onto the shaft and you cannot turn the motor by hand, you need to tamp the replacement part down some more. The part ordered was correct and on-line instructions were very helpful.

Direct Drive Motor Coupling

  • Customer: DAVID from BURTON MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.

Washer would not aggitate or spin

  • Customer: Bryan from West Saint Paul MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

washer not spining

  • Customer: Israel from san antonio TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
took motor of 2 screws instaled motor coupling

No spin cycle

  • Customer: Stephanie from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

agitator wouldnt move

  • Customer: robert from Roanoke VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.
All Instructions for the 11016942503
946-960 of 987