Models > 11016922503 > Instructions

11016922503 Kenmore Washer - Instructions

All installation instructions for 11016922503 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016922503
916-930 of 1,001
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no agitation, no spin, mortor still make noise

  • Customer: Wenliang from Sidney, OH
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
take the cabinet frame out first, take the pump off the motor assembly, take motor out, found the coupling is broken. replace the coupling, put back everything. That's all. Washer start to work immediately.

Agitator and drum would not turn, but water would pump out

  • Customer: John from Prosperity, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on this sight. Fallowed instructions in video and everything went very smooth.

Agitator would not move or spin

  • Customer: Donald from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplugged, removed water supply hoses, removed drain hose from washer, laid whole washer on it`s back without removing the cabinet, popped clips off the water pump and laid to side, took two screws out of clips that hold motor on and popped them off with a screw driver, unplugged wiring harness and another single wire on motor and then lifted motor off. Then pried the plastic pieces of the coupling off the the motor and transmission shaft. Cleaned debris off motor and washer, replaced plastic piece to the transmission and set rubber part on plastic. Then replaced new plastic piece on motor and set motor back into bracket and put all parts back on in reverse order. I make it sound hard but was a easy job.

leaky pump seal and worn drive adaptor

  • Customer: Chris Waite from Toledo, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The washer was going to be thrown away because of the leak, a new one was purchased. I said I would take the old washer and look into repairing it.I went online and saw a video on how to replace these defective parts, upon seeing how quick and easy this repair could be made, paired with the extremely small expense for parts ( 48.00 including shipping!), I chose to repair the washing machine. After the repair was completed, I donated the machine to a friend and spiritual advisor, an Orthodox Bishop.

The washer would not run

  • Customer: Robert from Greenville, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Remove the sides of the washer, motor ran but nothing moved, closer look found drive coupling broke (10 years and it made of plastic) Order a new part from you, arrived very quickly. Install the part 10 min. later it was running.

Machine did not agitate

  • Customer: allen from Hazlet, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video did not need to tilt machine over. Layed on floor it was more comfortable. The most difficult part was putting back on the tension band on top that's because I got a little tired on the food. Thanks for all your help. I bet I saved over $250.00 if a service tech came to fix this. You guys are the best

washer not spining

  • Customer: Israel from san antonio, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
took motor of 2 screws instaled motor coupling

Machine fills then just hums

  • Customer: Kevin from Center Point, TX
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After alot of helpful advise from you guys I replaced coupling water pump clutch, and the problem was still their. Then I tested motor capacitor and it appears dead. So I should receive new one tomorrow and hopefully success! I turned machine over and oil leak..so that's where the string with hose and air needle come in handy to put 90weight oil in through breather hole in gear case.

no spin cycle at all still pumps

  • Customer: rex from yorba linda, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed website instructions, worked for a couple days, appears it needs clutch or possibly transmission(red oil present)

will not spin

  • Customer: Fred from Centerburg, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
one thing that you do not need to do is to remove the pump from the motor, I tried to remove it as per the instructions but the pump cracked,remove both inlet and outlet hoses from the pump and remove the pump and motor together, don't try to take them apart, you don't need to, thanks

Washing Machine stopped spinning and agitating, clicking/hum noise when lid closed.

  • Customer: DAVID from BATH, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Did not know problem or how to access - thought the back came off washer. Typed in symptoms and it pretty much pinpointed the most likely cause. Watched video on how to take it apart (BTW the front and sides come off, NOT the back). Followed the guide, took motor off and sure enough one of the plastic couplers was cracked. Ordered from PartSelect and with regular shipping the cost was under $20 (ordered Tues. night, had it by Thurs.) Installed part - note as someone else said the new piece has metal inserts which make it really snug to go around the drive shaft, but the tip about using an oversized socket and some light taps to get it on worked liked a charm. Put it all back together (getting case back on was toughest part)and its been working fine for the last week - heavy & lite loads. Have to say was thinking the whole thing needed to be replaced (sound & age) but for $20 it was worth the shot...Glad i came here first!

Washer stopped draining

  • Customer: Bryan from Council Bluffs, IA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock, GA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

Drum not spinning!

  • Customer: Lew from Saint Simons Island, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Two out of six interlocking spokes of the plastic flex-coupling hubs had broken off due to years of service. Contributing factors were running heavy bath towels.

  • Customer: Will from Arroyo Grande, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!
All Instructions for the 11016922503
916-930 of 1,001