Models > 11016922502 > Instructions

11016922502 Kenmore Washer - Instructions

All installation instructions for 11016922502 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016922502
46-60 of 987
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tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 9 of 9 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

Found cracked brake shoe

  • Customer: Michael from Trafalgar IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 11 of 16 people found this instruction helpful
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.

water leaking from pump

  • Customer: michael from westmoreland city PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 10 of 13 people found this instruction helpful
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 9 of 10 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

top agitator would not operate

  • Customer: Larry from Edgewood TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 8 of 8 people found this instruction helpful
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

Water was leaking at the pump

  • Customer: Paul from Painesville OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 10 of 14 people found this instruction helpful
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.

I bought a used washer from a friend and they had cut the drain hose short .

  • Customer: Francis from Yuba City CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 10 of 15 people found this instruction helpful
I got a pair of channel lock pliers and took off clamp on the hose, after laying wash machine on it's side, poped off a few little clips and replaced the hose, and now everything works perfect.

Hot water would not stop running into machine when machine is off.

  • Customer: Jon from Lafayette IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 9 of 12 people found this instruction helpful
Unplug machine then removed two screws from the back of the control panel so that the panel could be removed from the top of enclosure. I then removed the two spring clips that fastens the enclosure to the back panel of machine. Stand in front of machine and tilt enclosure back towards you, this opens up the machine to get access to the inlet valve. Remove all electrical wires and the water hose at the bottom of the valve. There was only one bolt that attached the valve to the back panel; remove it and replace water inlet valve.

stopped working only filled with water.

  • Customer: Christa J from ElDorado Springs MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 10 people found this instruction helpful
Fast simple and supper easy! Please do not waist your time or money on repairmen that rip you off. You are garunteed all the way or your money back from Parts Select. Go to your model number than read a few stories of others to better pin point your problem then order part and your item will ship fast I had my part on the 2nd day of the order. Do not be fooled you can do it easily! I have order twice and both items went smoothly and took less then 10 minutes to put in. Thanks Parts Select for making it possible for the little guys and supporting them and not the big rip off scammers. I will be back when needed. May you continue in your good deed! C.S.

spin cycle was not working / poor

  • Customer: Craig from Plano TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 8 of 10 people found this instruction helpful
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.

washer wouldn't start up after filling & closing lid

  • Customer: Jeremy from Marengo IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 8 of 10 people found this instruction helpful
First I loosened the 2 screws on the outside of the top control assembly with a philips screwdriver. Then I took out the 2 other screws toward the top on the back with a socketwrench.Next I removed the top so I could access the switch. After that I removed the broken switch and unhooked from wire hareness. I then hooked up the new switch and snapped into place. Last I put the top back on and screwed into place.

Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.

  • Customer: Kevin from Disputanta VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 9 of 14 people found this instruction helpful
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.

The support sprint had broke which left the basin unleveled so water would leak behind the basin and onto the floor

  • Customer: Michael from Newark DE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 13 of 26 people found this instruction helpful
I replaced the broken support spring and the problem was fixed

No agitation, No spin, pump OK

  • Customer: Ernest from Midlothian VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.

Water Pump was leaking

  • Customer: Rick from Liberty SC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 7 people found this instruction helpful
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
All Instructions for the 11016922502
46-60 of 987