Models > 11016922500 > Instructions

11016922500 Kenmore Washer - Instructions

All installation instructions for 11016922500 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016922500
931-945 of 978
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

My Washer quits turning

  • Customer: Killin from Summersville WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Simple and quick. 1) Unhooked water pipe connections on the back of the washer, 2) Unscrewed the two screws holding the head(the switch,dials panels)that also hold the back panel and popped two clips hold the head to the outer cover, 3) unhooked the electric swich harness and tilt the head panel backward over the back cover, 4) slide the washer outer cover housing, 5) leaned the washer drum and motor on it's back, 6) unscrewed the small screws holding pump clips and removed both clips, then pull the pump straight up, then did the same to the screws and clips holding the moter. Took the direct coupling and fit them into the shaft...installing is just reversed...Washer tested working perfect.

Broken motor coupling

  • Customer: Elwin from Midland Mi MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

Did Not Adgitate

  • Customer: Moses A from Brooklyn NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video step by step and than it became easy

Direct drive coupling teeth broke off. All of them.

  • Customer: jeffrey from Advance MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.

It would not spin or agitate.

  • Customer: Carolyn from Olympia WA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I googled the problem and up popped partselect.com with the part that was probably needed. The part was priced very low and shipped very quickly. After ordering on Tuesday I received the part on Friday. It was rated as being an easy fix. I watched the video provided and followed the video instructions step by step. The only hard part was snapping the motor clip back into place.

The washer failed while I was doing laundry. The first load completed it's cycle and the buzzer sounded. The clothes were very wet indicating that the final spin did not occur. I started the second load and the pump filled the tub but agitation didn't begin. The motor could be heard running freely (

  • Customer: Michael from Anchor Point AK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After determining which parts seemed to have failed and locating them on the PartSelect website, I watched the excellent installation video and read some of the customer notes on their repair experiences. I then followed those examples. One thing was different for me. The shaft bushings on the new coupling parts were a tight press fit on the motor and transmission shafts and could not be pushed completely into place with my fingers. After starting them with my fingers I used a 3/4" wooden dowel and light mallet to gently tap the parts the rest of the way on. If this happens to you, be careful to keep the dowel centered directly on the metal bushing and avoid putting pressure on the white plastic(?)coupling body. The washer works like new again.

Washer would not spin

  • Customer: John from Taylors SC
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on line and followed the instructions which were VERY helpful. The repair went just as planned in the video and the machine is back in service working good as new. Thanks for the great help.

Washer stopped draining

  • Customer: Bryan from Council Bluffs IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

Drum not spinning!

  • Customer: Lew from Saint Simons Island GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Two out of six interlocking spokes of the plastic flex-coupling hubs had broken off due to years of service. Contributing factors were running heavy bath towels.

  • Customer: Will from Arroyo Grande CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!

would not agitate

  • Customer: art from denver CO
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

No spin cycle

  • Customer: Stephanie from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

agitator wouldnt move

  • Customer: robert from Roanoke VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

grinding noise wouldnt spin

  • Customer: Johnathan from Mountain Home ID
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.
All Instructions for the 11016922500
931-945 of 978