Models > 11016882503 > Instructions

11016882503 Kenmore Washer - Instructions

All installation instructions for 11016882503 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016882503
1,021-1,035 of 1,058
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Lost the spin cycle and had a rumbling noise.

  • Customer: Brent W from Amelia OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I performed the repair the same as outlined in the video, but I didn't need to tip the washer on the back side. Once I removed the sheetmetal, I was able to swap out the drive coupler, and the new part is a better design than the one that broke.

Drum wasn't spinning during spin cycle.

  • Customer: Douglas from Blue Point NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the directions in the two videos that were provided on your web sight. It fixed the problem and it only cost us about $60.00. We were so thrilled with the results. We were almost ready to go buy a new washer. My wife suggested that we look it up on line and see if we couldn't fix it ourselves before spending the money on a new washer. Was she ever right! Thanks for providing such fine instructional videos.

would not agitate

  • Customer: art from denver CO
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

Washer stopped draining

  • Customer: Bryan from Council Bluffs IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

Drum not spinning!

  • Customer: Lew from Saint Simons Island GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Two out of six interlocking spokes of the plastic flex-coupling hubs had broken off due to years of service. Contributing factors were running heavy bath towels.

  • Customer: Will from Arroyo Grande CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

No spin cycle

  • Customer: Stephanie from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

agitator wouldnt move

  • Customer: robert from Roanoke VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

grinding noise wouldnt spin

  • Customer: Johnathan from Mountain Home ID
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.

washer would not agitate or spin, even after replacing coupler

  • Customer: GEORGE from GERMANTOWN KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.

Washer quit agitating and spinning then after replacing the motor coupling it kept filling

  • Customer: Nathanial from Princeton MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
This is the first time I've ever fixed anything. I had no idea what I was doing but like the rest of you I decided to man up and get er done myself! I also didn't want to spend 200-300 bucks on a repair guy. So using this site and google. I figured out how to remove the back plate of my washer so I could correctly diagnose the problem...in fact I didnt' even have too remove the back plate to diagnose it because when I started to move the washer I found several broken plastic triangular pieces and a round rubber piece with 6 triangular holes in it. On one of the broken pieces was a serial number of some sort. So I googled what i found and matched what i found on underneath my machine with a part i found on this website which turned out to be the direct drive motor coupling...i figured i was in for a rough battle with the machine but it actually turned out to be pretty easy...in fact it would've been easier had this machine not been serviced before in the past...(i'll get to that later) first step was to remove the back plate...using youtube i figured out how to remove the metal clamps that hold the cabinet to the back plate (you will need a flat head screw driver). Rest was elementary it took me about 2 minutes to remove the back plate after spending probably 30 minutes of research online (i like to make sure i'm doing everything correctly so i watch several videos and do a ton of reading before i mess with anything)*also a side note make sure you unplug the machine before you do anything! Also turn off the water and remove the draining tubes from the back of the machine because you will need to tilt the whole thing on its back failure to do this will result in a watery mess and u could kink the drain tube which will lengthen your repair time like it did with me. Also remove the hot and cold water tubes from teh back...remember that the hot water is always on the bottom memorize where you put the tubes...u can always check which is which by turning the water back on but it will save you sometime* once i got the back plate off i tilted the machine on its back so i could get to the motor and the water pump...there are 2 metal clamps that hold the water pump to the motor. All it takes is a flat head screw driver to remove these clamps once you get the 2 clamps off you can lift the water pump right off the motor its really easy. This exposes the motor which houses the direct drive motor coupling. I inspected what was left of the coupling and if there was any doubt that it was the motor coupling there wasn't anymore because it was clearly broken and the rubber piece that was supposed to sit between the 2 plastic things was gone. Needless to say it was a mess and i knew it was gonna be a challenge to remove the broken coupling. It was surprisingly easy to remove the coupling from the top of the motor compared to the middle of it. There are 2 more metal clamps that fasten the motor in place so it doesn't move around...there are 2 screws that hold these clamps in place. I removed one of them with no problem but the other one was stripped extremely bad i was completely unable to remove it. If you are in this bad boat like i was in i have a solution for you...you only need to remove one screw if you can grab the motor and rotate it enough u can remove the clamp from the metal plate without ever having to remove the clamp at all...its a little difficult and you will have to use a bit of elbow grease to do it but it can be done. Once i achieved this it was a lot easier to access the broken coupling from the middle of the motor. I took the back end of a hammer and evenly jiggled the coupling loose until it popped off...it took a solid 10 minutes tho since the coupling had shattered so bad there wasn't much for the hammer to hold onto. Once i did this i was able to get the new pieces in place...it was a little tricky to line things up correctly but after awhile i was able to get it to fit perfectly...I put the machine back

The washing machine would not agitate or spin

  • Customer: Jeffery from Tulsa AL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pretty much followed the directions in the video, which was very helpful. I didn't have any problems, and although the video was a different model, the parts were similar, if not the same. The parts I ordered were actually better quality than the worn parts I replaced.

No aggitator or tub drive

  • Customer: Mark from Walker LA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I did like the video said about the removal of the control pnl. Now removal of the of the top and front cover was a bit more of a learn as you go to remove all the hoses that go to the fabrix sofner, bleach, and detergent compartments. It was done with the aid of a pair of pliers. There was 4 lines in the top at the back left that has to be removed to finish the cover removal! Now after that it was easy. the rest was like the video. Motor and pump removal simple. I would remember to inspect the inside of the pump to remove any trash that might get wrapped on the impeller.less than hour start to finish and it was a cheap fox and better than buying a new washer!

Whirlpool washer pumps but drum would not spin

  • Customer: Roger from Granby CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We have a 6 year old top loading Whirlpool washer. The drum would not spin at the end of its wash cycle when it is supposed to spin dry. I followed the video exactly and it worked great. I replaced the clutch and rubber coupling. It is not difficult if go slow and methodical and you follow the excellent video My wife washes heavy rugs often and it wore out the clutch. The washer works better than it has in a long time.
All Instructions for the 11016882503
1,021-1,035 of 1,058