11016882501 Kenmore Washer - Instructions

Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.

Remove the sides of the washer, motor ran but nothing moved, closer look found drive coupling broke (10 years and it made of plastic) Order a new part from you, arrived very quickly. Install the part 10 min. later it was running.

Removed the cap and the unit that held the cogs or dogs. Replaced and reassembled. Took about 5 minutes.

The washer was going to be thrown away because of the leak, a new one was purchased. I said I would take the old washer and look into repairing it.I went online and saw a video on how to replace these defective parts, upon seeing how quick and easy this repair could be made, paired with the extremely small expense for parts ( 48.00 including shipping!), I chose to repair the washing machine. After the repair was completed, I donated the machine to a friend and spiritual advisor, an Orthodox Bishop.

Pop the top of the agitator off, 3/8th socket to remove the bolt holding the entire Agitator assembly, pull straight up to remove the entire agitator assembly, remove agitator dog assembly, pull plastic retainer holding agitator dogs in, replace agitator dogs, replace plastic that holds them and just put the thing back together. If it takes more than ten minutes you must have stopped for a beer break

I had previously verified the water leak coming from the washer water pump. This was prior to coming to your web-site looking for the part. I thought it was great the way I was directed to finding the part needed by the problem indicated, which directed me to the water pump 1st thing. I was also sent a instructional video on how the repair is made. This impressed me so much I shared it with one of my sons who volunteered to help with the repair. I'm a HVAC service tech and not use to having that much support. Greatfull for all your company's helpful service. I'll be sure to recommend as well as be a return customer. Sincerely, Dave Evans

We followed the step by step video that you had posted for those parts. It is now working wonderfully. The repair man had told us it could not be repaired. Thank you so much for having these do it yourself instructions.

thought at first it was the drain hose then found out it was the direct drive water pump, video was great~! had no clue it was that easy, up until i put the cover back on the front of the washer machine, wasnt as easy as i thought, but after 30mins of cursing i managed to get it back on, washer runs great with out a drip, very happy!!! thanks partselect couldnt have done it without u !!!

Followed the video did not need to tilt machine over. Layed on floor it was more comfortable. The most difficult part was putting back on the tension band on top that's because I got a little tired on the food. Thanks for all your help. I bet I saved over $250.00 if a service tech came to fix this. You guys are the best

How did I repair? I opened the box removed the part, handed it to my wife with a 1/2" nut driver and she installed it in 1 min.

Took the water softener thing off, then there is another cover you just pull up on and it comes right out. pull the thing that has the agitator directional cogs ouy and replace them. Put it all back and you are done

real easy i follow your video step by step those video are great txs,.

Once you take the housing off it's only two clips to remove the water pump from the motor, then two screws and two more clips to remove the motor itself. One issue I ran into was the new coupling was hard to put on, so the first time I did I overheated the motor because it was binding (was also very hard to get the motor back on). After taking it apart again, and slightly tapping both couplings with a hammer the motor went on very easy and washer works like a champ!

Replaced the lid switch by pulling the washer out enough to gain access. Not necessary to disconnect the waster hoses. Remove the two screws from the white plastic tabs on the rear of the control panel. Also remove the two screws connecting the control panel from the washer body. Lift the lid slightly and pull the control panel forward. Disconnect the pug into the lid switch and remove the switch. Replace the switch but remember to lift the lid while doing so. Lid has a small arm that must engage the switch correctly. Replace the control panel and reinstall the screws. Repair is very simple.

I took apart the cover of the washing machine, remove the back, and disconnected the hoses , also disconnect the controls,remove the pump and the motor,which are ben hold by two brackets, then proceed to remove the old parts and insert the new ones, the only problem is that they fit too tight and I used a round tool to insert the new ones, after that i put everything together and bingo, the machine is working already.