Models > 11016872692 > Instructions

11016872692 Kenmore Washer - Instructions

All installation instructions for 11016872692 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016872692
1,261-1,275 of 1,317
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would not agitate

  • Customer: Wendi from Rothschild WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
repair went well. video presentation was helpful but our washer was not quite the same as video. we had to print the assembly diagram to visualize the proper order to place the new parts. all in all it was a simple fix.

Agitator not turning

  • Customer: Cliff from Humble TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Pop cap off top of agitator. remove bolt that holds down agitator,which lets you remove the top of agitator that holds the directional cogs. remove top install cogs, make sure they are turned in right direction, and re install top of agitator.

Agitator stopped working

  • Customer: kerry from madisonville LA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
After about 4-5 years, the agitator cogs or "dogs" will wear out and cause the agitator to stop working-Simply pop the cap off of the top of the agitator with your hands by pulling upwards, remove the plastic cap at the bottom of the agitator-there are 2 plastic ears that you pull up on also with your hand, exposing a 1/2 locking nut. Use a socket and extention to unscrew the nut. Grab the bottom of the agitator with both hands and pull sharply upwards removing the entire assembly. Flip the assembly over to expose the four cogs. Replace with new, and reverse the procedure to reinstall the agitator

Agitator not functioning

  • Customer: Sam from Chesterland OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped agitator cap. Used ratchet to remove screw. Pulled off base unit. Inserted cogs into slots after removing worn and or broken cogs. Reinstalled......done!

agitator would not turn (agitate) during wash cycle

  • Customer: Lissa from Gunnison CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Remove protective cover and inner seal with gasket from top of agitator. Use socket set with extension to reach bolt in bottom of agitator and loosen bolt. Remove assembly from washer. Take out interior disk and remove broken agitator directional cogs. Replace with new directional cogs. Reassemble parts in reverse order. Easy Peasy,took about 5 minutes.

4 directional cogs in top agitator crystallized and broke

  • Customer: Jeri from Shelton WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped top cap off agitator, removed bolt, removed top agitator, replaced directional cogs, reinstalled top agitator, bolt, cap. This machine is 43 years young, it's happy again.

Cogs worn out, would not turn

  • Customer: Kent from Bakersfield CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Easy, popped cap off top of agitator with edge of knife. Removed bolt from center of agitator,pulled agitator up from shaft. Removed old,worn cogs,replaced with news cogs and reassembled. Tightend with bolt . Replaced cap and bang ,works like new.

Top of agitator would't turn

  • Customer: Steve from Laguna Vista TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

no spinning agitator in top portion.

  • Customer: jung from river vale NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
took broken agitator dogs out and put new parts in, it was very easy repair.

Slow agitator

  • Customer: Steven from Aurora IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Half inch ratchet extension unscrew remove replace cogs reinstall retainer ring drop back in . Watch how fast agitator spins.

Top half of agitator "Free Wheeling"

  • Customer: Paul from Maple WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I viewed the repair video provided and then dove into the project. I am sorry to say that the time suggested for the fix was a bit misleading. Took me less than five minutes rather than the fifteen minutes suggested. Thanks Parts Select for a great assistance in saving me an expensive repair call!

Top of Agitator Wouldn't Turn

  • Customer: Katherine from Call TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I noticed the top wasn't spinning. I took the cap off the agitator and looked inside it. Sure enough the directional clogs were broken. I had no idea what to do. I went online using my phone and discovered partselect.com With their wonderful help I was able to find out what part I needed and order it right from my phone. It only cost me $10 bucks to get it delivered to my house and it shipped in 3 days. I am 21 years old and this was my first washer. Thanks to part select I can keep my washer. Partselect saved me well over $150 dollars plus labor. I will definitely use partselect again!!!

top agitator not spining, but bottom ok

  • Customer: John from Irvine CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator

Dogs in adjatator where worn out

  • Customer: Van A. from Bluffton OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Very easy repair less than 15 min. to complete. The ordering was very easy, and quick shipping. Glad to see parts made in the USA.

The agitator would spin around instead of going only one direction

  • Customer: Saul from Berkeley CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.
All Instructions for the 11016872692
1,261-1,275 of 1,317