11016872692 Kenmore Washer - Instructions
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Out of balance on spin cycles
Removed the top part of the electronic panel. Removed the top lid. Removed the old tub springs and replaced them with new ones. Works great and for only $20.00. It beats buying a new washer. Thanks!
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Darren from Saint Jacob, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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top part of agitator would not turn
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.
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WILBERT from ARNOLD, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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Top portion of agitator was not turning.
Removed and took apart agitator and replaced directional cogs.
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Gary from Humble, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
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This washer was not spinning all the water out of clothes.
It was my Mothers washer & did find out the Direct drive Motor Coupling was a little warn & replaced not to hard but took more time to get top off because you have to really get under the top off hood & clips where really in there the vidio showed held on with screws & on this Kenmoore Elite the Clips are under the Hood which does make it alittle bit harder so you have to be careful not to bend up the Hood where all your controls are , But did not solve the issue. Looked at lid switch & it was damaged so now going to Replace it. If this was my machine probably would be a bit easier to have seen it is the Lid switch hopefully this next part will fix the problem.
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Sherry from Keenesburg, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
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Leaking Direct Drive Water Pump
I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.
Parts Used:
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Robert from Maricopa, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Water continually flowing into the machine.
Unplugged the machine, removed the rear panel and then removed the old water inlet valves. Replaced the water valves with the new one purchased through Parts Select. Installed the back panel on the machine, plugged the machine in and reconnected both the hot and cold water hoses. Tested machine works like a new one again, problem resolved.
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Eugene from Galt, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Socket set
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Cogs were worn out
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.
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tom from salt lake city, UT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Center stack (auger) did not turn with agitator
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.
Parts Used:
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Ronald from West Chester, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Water inflow did not shut off when tub full.
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Edwin L from Santaquin, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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no spin cycle at all still pumps
Followed website instructions, worked for a couple days, appears it needs clutch or possibly transmission(red oil present)
Parts Used:
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rex from yorba linda, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Leaking water where shaft goes into pump
Pulled off clamps, removed 2 clips, pryed off pump from shaft, sanded shaft(as it had rust on it) put a dab of oil on shaft, installed pump, hold down clips and hose clamps.
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Dale from Hugo, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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will not spin
one thing that you do not need to do is to remove the pump from the motor, I tried to remove it as per the instructions but the pump cracked,remove both inlet and outlet hoses from the pump and remove the pump and motor together, don't try to take them apart, you don't need to, thanks
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Fred from Centerburg, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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Washing Machine stopped spinning and agitating, clicking/hum noise when lid closed.
Did not know problem or how to access - thought the back came off washer. Typed in symptoms and it pretty much pinpointed the most likely cause. Watched video on how to take it apart (BTW the front and sides come off, NOT the back). Followed the guide, took motor off and sure enough one of the plastic couplers was cracked. Ordered from PartSelect and with regular shipping the cost was under $20 (ordered Tues. night, had it by Thurs.) Installed part - note as someone else said the new piece has metal inserts which make it really snug to go around the drive shaft, but the tip about using an oversized socket and some light taps to get it on worked liked a charm. Put it all back together (getting case back on was toughest part)and its been working fine for the last week - heavy & lite loads. Have to say was thinking the whole thing needed to be replaced (sound & age) but for $20 it was worth the shot...Glad i came here first!
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DAVID from BATH, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Pump was leaking water around the seal.
Watched the repair video that came with receipt. Removed two screws from power head, folded out of the way. Removed two large clips holding outer shell on and removed outer shell. Tipped washer back towards wall. Removed two clips holding pump on to motor shaft. Removed both hose clamps, drained hoses onto towel. Aligned new pump onto shaft and did a reversed assembly of above items. Works great!
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Terry from Goshen, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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washer wasn't spinning
It was actually much easier than I expected. The worst part was dealing with the gear oil as I drained it to clean out the plastic pieces that came off the gear. To see how to fix things like this, I went to Google, enter my model and what the problem was and watched a repairman do it. It seemed easy and it was.
Parts Used:
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Deidre from Lewisberry, PA
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set, Wrench set
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