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Models > 11016872692 > Instructions

11016872692 Kenmore Washer - Instructions

All installation instructions for 11016872692 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016872692
61-75 of 1,325
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machine was out of balance

  • Customer: RUSSELL from SOUTHOLD, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 18 of 28 people found this instruction helpful
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

No cold water supply/slow cold water fill

  • Customer: Andrew from Virginia Beach, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 14 people found this instruction helpful
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 17 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

water leaking from pump

  • Customer: michael from westmoreland city, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 18 people found this instruction helpful
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.

Leaking drain hose

  • Customer: Steve from Cypress, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 13 of 15 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

Top section of agitator not turning

  • Customer: John from Stone Mountain, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 12 of 13 people found this instruction helpful
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!

leaking drain pump. Obviously a common problem with this washer

  • Customer: John from Solana Beach, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench (Adjustable)
  • 12 of 13 people found this instruction helpful
Just turned the washer on its side, popped out the two retainer clips with pliers and screwdriver, pulled the pump out by hand, put the new one in and replaced one rusty clip with the new one from parts select, and used the other old one. I ordered the parts on Monday, and they came tuesday, even with the standard shipping. Also the website parts diagram and whole website design is good.

would not spin properly even with new coupling

  • Customer: david from o, AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 14 of 20 people found this instruction helpful
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

would not change steps during washing cycle

  • Customer: Timothy from St. Petersburg, FL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 18 people found this instruction helpful
1. unplug washer
2. move washer out from wall.
3. remove 4 screws that hold control panel; 2 screws on face and 2 screws an back
4. lift control panel to reach plug for lid switch
and unplug old switch
5. open lid and remove 2 screws that hold lid switch on top opening; remove nut that holds ground wire from lid switch
6. remove old lid switch
7. new lid switch needs to be modified to fit in position,i.e. break tube surrounding wires of lid switch to be 1/2 length.
8. plug in new switch at control panel
9. screw in lid switch at lid opening and reattach ground wire.
10. screw control panel in place

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 11 of 12 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

Water was leaking at the pump

  • Customer: Paul from Painesville, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 16 people found this instruction helpful
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.

tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 10 of 10 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.

washer did not agitate

  • Customer: Eric from Jacksonville, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 13 of 19 people found this instruction helpful
popped thecap off removed the bolt, pulled agitator off replaced cogs(dogs) then put back together. works like new.whole time took about 10-15 min. saved my self 150.00 by not hireing repair man.

water leaking during run cycle

  • Customer: michael from weymouth, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 11 of 13 people found this instruction helpful
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer

Water Inlet Valve

  • Customer: Ron from Hibbing, MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
All Instructions for the 11016872692
61-75 of 1,325