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11016812500 Kenmore Washer - Instructions

All Instructions for the 11016812500
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Water leaking from under the front of the washer
Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.
Parts Used:
Direct Drive Water Pump
  • Nathan from Lebanon, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Our washer was pumping but not spinning
The repair was surprisingly simple. We followed the video and it was a simple fix :)
Parts Used:
Direct Drive Motor Coupling
  • Lauren from Woodstock, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.
Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.
Parts Used:
Agitator Directional Cogs
  • Richard from Wareham, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Top portion of agitator would not agitate
Removed the agitator with a straight blade screw driver and then removed by hand the inner cap. Used a 7/16 socket with a long extension and ratchet and removed the agitator bolt. Once the bolt was removed I pulled agitator cam the contains the agitator dogs out of the Mover, Agitator. I replaced the worn agitator dogs with new ones and replaced everything and it worked fine. I did mark with a red Sharpie the direction the dogs were before removing them so I would replace them in the right direction. Very simple job that took less than 15 mins.
Parts Used:
Agitator Directional Cogs
  • James from Long Beach, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Leaky Pump
Pulled the machine away from the wall about 18 inches. Tip the washer back until resting stably against the wall. Used plies to remove two spring hose clamps. Use the screw driver to remove spring clips. Pulled old pump off and placed new pump on. Replace spring clips and hoses with clamps, and lowered the washer. Done!
Parts Used:
Direct Drive Water Pump
  • william from independence, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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would not spin or take off on spin slowly
the video pretty much told the whole story except I forgot to put the plastic collar piece on the new clutch when I put it back together so I got to do it twice. second time went even easier. Thanks for the video,it was great.
Parts Used:
Clutch Assembly
  • Rod from Huron, SD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washer would try to agitate during spin cycle.
Very old washing machine began to make a horrible noise and agitator would attempt to agitate during spin cycle. Eventually determined that the problem was in the transmission. The way the transmission works is that when the motor runs in one direction a metal fork pushes on a cam mechanism and lifts a spring loaded gear on the agitator shaft from the gears that make it move, putting it in neutral so that it can spin freely with the basket in the spin cycle. When the motor runs the other way the same fork pulls on the cam and drops the gear down so that it engages with the agitator mechanism. The problem was that the plastic cam pieces on the base of the shaft had worn down to the point where they where not fully lifting the gear clear and it was partially engaging with the drive mechanism. Repair was relatively straight forward except the YouTube video that I was using showed the parts on upside down. All the other transmission parts are labeled with TOP on one side but oddly the cam pieces are not marked. For reference the U shaped protrusion on the cam parts goes on the top of the assembly, not the bottom. All in all it took me about 12 hours to do this fix, but at least 10 of that was simply trying to figure out how the mechanism worked and tracking down the problem. Be sure to refill the transmission case and use some RTV sealant to seal the cover back on when you are done, just like you would for an oil pan on an engine.
Parts Used:
Shaft, Agitator (Complete)
  • Lorin from Arlee, MT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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agitator wouldnt move
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.
Parts Used:
Direct Drive Motor Coupling
  • robert from Roanoke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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grinding noise wouldnt spin
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Johnathan from Mountain Home, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Agitator did not work right.
The installation of the new parts was easy to put in. No problem after I figured out how to do it. The parts came really fast and we were very happy with the service.
Parts Used:
Agitator Directional Cogs Thrust Spacer
  • Ernest from Randolph, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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washer would not agitate or spin, even after replacing coupler
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.
Parts Used:
Direct Drive Motor Coupling Gearcase
  • GEORGE from GERMANTOWN, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Socket set
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water leak
replaced water pump
Parts Used:
Direct Drive Water Pump
  • KYLE from MT JULIET, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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No spin cycle
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.
Parts Used:
Direct Drive Motor Coupling
  • Stephanie from Frederick, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Washer spin speed became very slow
Found this web site after reading forums on slow spins and I determined it was a clutch problem. Ordered the clutch from "Part Select", watched the 19 minute video (excellent) on changing out a clutch from this website. After 1.5 day delivery, I installed per video. Very pleased, thank you; Dave
Parts Used:
Clutch Assembly
  • David from Sycamore, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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water pump quit workding no water would drain
I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...
Parts Used:
Direct Drive Water Pump
  • Tim from Whitesburg, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 11016812500
1246 - 1260 of 1410