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Models > 11016732500 > Instructions

11016732500 Kenmore Washer - Instructions

All installation instructions for 11016732500 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016732500
46-60 of 1,094
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Washer lid switch worked sometime, sometime not

  • Customer: Jill from Alexandria, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 18 of 20 people found this instruction helpful
First, I'm so excited that this site exists because I knew that the problem was minor and I didn't want to pay the outrageous housecall price of a repairman. I read other customers' experiences on how they fixed the problem and that made it sooo easy! Basically unscrewed the screws on the far left and right on the top panel, folded it down toward front, unscrewed and unplugged the ground wire and replaced the part. Someone else had warned that the lid should be open to remove it and that was a huge time-saver. Thanks so much! The part was broken because of very poor design. The part actually worked fine, but the piece of thin plastic that held the part in place broke. Back to the drawing board Whirlpool.

Although the motor was running, washer wouldn't agitate or spin.

  • Customer: Thomas from Commack, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 17 of 18 people found this instruction helpful
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched between the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.

Scratches in Surface

  • Customer: Michelle from Richardson, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 30 people found this instruction helpful
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Agitator was locked up

  • Customer: Roger from Palmyra, IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 17 of 19 people found this instruction helpful
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger

machine was out of balance

  • Customer: RUSSELL from SOUTHOLD, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 21 of 31 people found this instruction helpful
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

In the spin cycle, drum would'nt spin unless assisted

  • Customer: ANTHONY from NY, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 17 of 19 people found this instruction helpful
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm. Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!

Cog stripped causing agitator to not turn

  • Customer: Vicki from Houston, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 17 of 20 people found this instruction helpful
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

Top Half of Agitator would not function without appying sideways pressure

  • Customer: Donald from Fredericksburg, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 16 of 18 people found this instruction helpful
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

The spin gear was striped.

  • Customer: Aaron from Lake Mills, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 16 of 20 people found this instruction helpful
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.

I bought a used washer from a friend and they had cut the drain hose short .

  • Customer: Francis from Yuba City, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 18 of 27 people found this instruction helpful
I got a pair of channel lock pliers and took off clamp on the hose, after laying wash machine on it's side, poped off a few little clips and replaced the hose, and now everything works perfect.

Washer would not go into the next cycle.

  • Customer: Mike from West Point, MS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 18 people found this instruction helpful
I went on the internet check out a couple of videos on You Tube on changing out a Whirlpool Washing Machine Timer switch, watched it and did what they did on the video and found out it was real easy to do, and I had no problems at all.I think any DIY person could do it with little or no problems plus it didn't take me but about 20-25 min. to change out the Timer Switch,plus you could save yourself a lot money on a service call.

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 17 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Would not spin

  • Customer: floyd from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 20 of 35 people found this instruction helpful
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 13 of 14 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

water leaking from pump

  • Customer: michael from westmoreland city, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 18 people found this instruction helpful
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
All Instructions for the 11016732500
46-60 of 1,094