Models > 11016612692 > Instructions

11016612692 Kenmore Washer - Instructions

All installation instructions for 11016612692 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016612692
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the cam teeth were wore out

  • Customer: Anthony from Rhoadesville VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I gave the parts to my wife. Then I took them back and fixed the washer .

Agitator was not turning.

  • Customer: Tabitha from Mitchell GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

top part of agitator would not turn

  • Customer: WILBERT from ARNOLD MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Top portion of agitator was not turning.

  • Customer: Gary from Humble TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.

Cogs were worn out

  • Customer: tom from salt lake city UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Washing Machine would not agitate

  • Customer: Frederick from Ellwood City PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

agitator not turning

  • Customer: George from Wallace NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
all you have to do is watch the video, it does not get any easier then this.

agitator was not agitating all the time it would skip

  • Customer: Heather from Roy UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I took off the top of the agitator, next I took off a cap. I used a long 5/16 socket to take off the one bolt.The part that holds the clogs lifts out pop the two pieces apart, insert the new clogs and put back together.

upper half of agitator not rotating for "rollover" of wash load, resulting in poor performance and damaged clothes trapped at th bottom.

  • Customer: David from Key West FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.

Agitator worked poorly, turned both directions

  • Customer: Freda from Bishop CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

agitator did not turn during wash cycle

  • Customer: Adam from Linden TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used the exploded parts section to find problem. started from top and removed caps and covers to access the bolt and agitator cog assembly. watch for cover locations and its prety simple. AC

Will not agitate

  • Customer: Scott from Corbin KY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Just like the video. Easy!!!

agitator cogs were worn

  • Customer: dave from delphi IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
watched the video and had the washer fixed in no time!

top agitator quit agitating

  • Customer: Sylvia from Alamogordo NM
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Well,the repair was actually easy once I read all instructions. My son and I did the repair. After we got the agitator apart my son took his feet(after I told him thats how you get it apart)to separate the bottom agitator from the top agitator. Everything went everywhere. Thank god for Part-Select and their wonderful pictures. We put everything back together and it is working like a brand new machine. THANK-YOU. If we would of read first it would of only took 15 minutes to install. S Brazil
All Instructions for the 11016612692
1,306-1,320 of 1,374