11016612690 Kenmore Washer - Instructions

Unplugged the machine, removed the rear panel and then removed the old water inlet valves. Replaced the water valves with the new one purchased through Parts Select. Installed the back panel on the machine, plugged the machine in and reconnected both the hot and cold water hoses. Tested machine works like a new one again, problem resolved.

Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

I followed the instructions outlined on the video for the Lid Switch. It was easier than I thought it would be. Total time was less than an hour. Thank you for the great video.

I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

So we had two washers both with faulty lid switch assemblies. We watched your video and were able to change out the parts in one morning. Much shorter time than we estimated. Thanks for the right parts and the video.

Half inch ratchet extension unscrew remove replace cogs reinstall retainer ring drop back in . Watch how fast agitator spins.

I viewed the repair video provided and then dove into the project. I am sorry to say that the time suggested for the fix was a bit misleading. Took me less than five minutes rather than the fifteen minutes suggested. Thanks Parts Select for a great assistance in saving me an expensive repair call!

Disconnect water supply hoses, water drain hose, power cord. Move washer into position to lay on it's side. Use pliers to remove hoses on direct drive. Pull direct drive away from electric motor, replace with new direct drive. reconnect washer in it's place. done.

took broken agitator dogs out and put new parts in, it was very easy repair.

The most difficult part was aligning the two sides of the coupling. Disassembling the motor from the transmission was a snap. The replacement coupling was of higher quality than the original. It had metal bushings in the center holes, where they interface each driveshaft. The original did not. It was plastic.

It went very easy and the part was right very easy job to do saved a lot of money thanks to you thanks a lot

The repair went very well as per the video, however the metal reinforced coupling only went onto the shaft half way. To ensure the coupling was flush with the top of the shaft I has to use a hammer and tamp the coupling onto the shafts. If you left it halfway on the shafts there was no room for the rubber spacer between the couplings. Other wise it operates very well.

remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

My 15 year old daughter did the repair.

You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!